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2.0
More agents. 2.5 hour wait. CanceledReviewed 2022 Jul 02
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10.0
Pros:yesCons:all was goodReviewed 2019 Nov 18
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10.0
Cons:Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.Reviewed 2019 Oct 10
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10.0
Pros:Very easy drop-off.Cons:No problems at all.Reviewed 2019 Sep 29
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4.8
Cons:Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.Reviewed 2019 Sep 20
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7.2
Cons:We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.Reviewed 2019 Aug 29
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4.4
Pros:NothingCons:It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.Reviewed 2019 Aug 22
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5.2
Cons:Long line, car wasn’t clear. I found invoices and medicine from previous customer.Reviewed 2019 Aug 10
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6.4
Cons:At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?Reviewed 2019 Jul 02
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10.0
Pros:Drop off was super easy!Cons:Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.Reviewed 2019 Jun 29
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2.0
Cons:There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.Reviewed 2019 Jun 23
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8.0
Pros:Super friendly staff! New car with lots of useful tech.Cons:Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.Reviewed 2019 Feb 26
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