Book Hertz car rentals in Barcelona

Reviews for Hertz in Barcelona

Recent reviews

Traveler rating

Excellent

12

Good

2

Okay

7

Mediocre

11

Poor

0

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car was cleangreat experience

pick up the carpick up and drop

car availablecustomer service

rented a carfriendly staff

2.0

Was unable to rent the vehicle as only one person on staff, and they seemed overwhelmed with the three renters in front of me.Reviewed 2022 Jul 05

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2.0

Turn's out my car was without any insurance had to pay about 50 or more euros for insurance... And there was a deposit wich nobody told before... Total cost of the car was 390,- for 1 day opel corsa.Reviewed 2022 Jul 04

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10.0

Great experience ent to end. Everyone extremely helpful and pleasant. Car was clean, in good condition....no issues at all.Reviewed 2022 Jun 30

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4.0

I was charged for an extra day for dropping the car off 30 minutes lateReviewed 2022 Jun 20

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2.0

The app was the absolute worst, it wouldn’t allow me to change pick up time or day as my flight got delayed. Wasn’t able to get hold of customer support over the phone. Literally worst renting car experience. Won’t use againReviewed 2022 Jun 13

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2.0

It was absolutely shocking, the car we had was an orange Volkswagen T Roc it had an oil leakage and the car broke down in the middle of Cambrils and we were left stranded as Hertz done absolutely nothing we clocked the SOS button in the car and we spoke to the people on the other side who said they sent out the police and a maintenance team. They did not, we were stuck at the side of a road in a foreign country for 5 hours waiting to be helped. We phoned the customer service who said they would send up a tow truck and the police too, and they again did not. We had to contact the police and the Road side team who them closed off the side of the road but they did not help us at all. The police finally came and again they could not help us so we were left stranded until we got a €250 taxi back to the airport. We had to go to the airport Hertz who gave us a car for “free” but I checked my bank account to see £500+ has been taken out my account for this absolutely shocking service. I was informed we would have got a taxi to Alicante for free and our money back but we have clearly gotten neither and when this was explained to us over the phone by customer services they then said that it was only a taxi to Barcelona airport. Shocking absolutely horrific.Reviewed 2022 Jun 08

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2.0

I disclosed my age when booking the car via Kayak and they let me check out with the young drivers charge. When I went to pick up the car I was told I was too young. Getting my money back was a huge pain (both Kayak and Hertz were telling me the other party was responsible for the refund process). I ended up renting a car from another company and had a much better experience plus it was the same price for a nicer car.Reviewed 2022 Feb 15

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3.6

Cons:Car broke down and took them one and half days for the problem to be resolved leaving my wife, two little kids and myself stranded in a 200 people town for two days and unable to enjoy the ski trip that we had booked and paid.Reviewed 2020 Jan 04

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4.0

Pros:I got a carCons:2 hours waiting to get the car. Super expensive insurance costsReviewed 2019 Nov 04

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8.0

Pros:It was easy,didn’t have any problemsCons:I don’t knowReviewed 2019 Sep 25

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8.0

Pros:Car drove well.Cons:The insurance buying and verification process was confusing. They pressured me to buy more despite having purchased the Allianz coverage through Kayak.Reviewed 2019 Sep 24

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9.6

Pros:Very friendly staff and drop off was so easy.Reviewed 2019 Sep 22

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• What is the most popular rental car from Hertz in Barcelona?

  Intermediate (Peugeot 3008 or similar) is the most frequently booked rental car type from Hertz in Barcelona.

• How many car rental locations does Hertz have in Barcelona?

  Hertz has 6 rental locations in Barcelona. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Barcelona-El Prat airport (BCN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Barcelona-El Prat airport (BCN)?

  Yes