Guest reviews
Overall rating
7.0
Good
Based on 7 reviews
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
6.8
Value for money
6.2
Skip to main content
More
Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
2
1
2
0
0
-
9.2
Pros: Great staff!
review from
-
7.2
Pros: Good value on the car, which I only needed for one short one-way drive
Cons: The drop-off. I showed the employee my FULL fuel tank and he said "Don't worry about it, the car is linked so the system will know." He also didn't provide me with a receipt at that time. When I received the receipt by email 20 minutes later while sitting at the gate, it said the tank was only 7/8 full and I was being charged an extra $19+! Avis customer service says they will reverse the charge after I told them the name and number of the gas station and the dollar amount paid for gas, three minutes before I turned in the vehicle; but I haven't seen the charge reversed yet. Who has time for this?
review from
-
6.0
Surprise
Pros: Easy, quick process.
Cons: Rep had to walk out to car to check mileage and gas.... luckily there wasn’t a line.
review from
-
10.0
Pros: I like big cars, because I am a big person. The last time I rented, it was a Chevy Malibu, as full size. Well, I had a time getting in and out of that thing. So from now on I want to know for sure that it is a big vehicle. Thanks for the good service, and fine automobile
Cons: One of the rear seats was unmanageable, for what reason I do not know. The saving grace was that the van was large enough that it didn't matter. We had plenty of room for all of our luggage. My wife takes enough luggage for a week to be gone for two days. Oh well, I had a plenty myself. Anyway, we were exceedingly pleased with the Chrysler Town and Country......RAH
review from
-
5.6
Itinerary Change
Cons: My flight was cancelled therefore I had to drive to an alternate airport. Avis charged me $250 for my drop off location change.
review from
Other suppliers in New Bern scored
Where can I find Avis car rentals in New Bern?
FAQs about renting a car from Avis in New Bern
How many car rental locations does Avis have in New Bern?
Does Avis have a car rental location at the airport: Simmons Nott airport (EWN)?
Does Avis offer shuttle or airport pick-up services from Simmons Nott airport (EWN)?
Cars
Car rentals in the United States
Car rentals in North Carolina
Car rentals in New Bern
New Bern Avis car rentals