Book Avis car rentals in Washington, D.C.

Reviews for Avis in Washington, D.C.

Recent reviews

Traveler rating

Excellent

43

Good

11

Okay

16

Mediocre

22

Poor

3

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car was cleanpick up and drop

get the carcustomer service

car availablegreat experience

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friendly staffcar smelled

2.0

This reservation was canceled because they overbooked. When I arrived at the location, around 20 people were in line and had been there for over an hour waiting for cars. The answer I received was, “we will have all cars by the end of the day.” I canceled this reservation and quickly headed to the train station. When I got to my destination, I booked through National. They are just way more reliable. I will not pick Avis again.Reviewed 2022 Aug 08

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2.0

Pick up at Washington Union was horrible. Took 90 minutes in line for the staff to check in less than 10 people. No sense of urgency. Manual paperwork felt like the dark ages compared to other car rental companies. Would not use again unless they had the only available cars in town!Reviewed 2022 Aug 08

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4.0

Pickup was terrible, took an hour only one person in front of me. Made us wait in the rain outside because they had a rule of only one customer in the office at a time.Reviewed 2022 Jun 26

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2.0

Actually have my car available for me and not charge me a fee when they messed up.Reviewed 2022 Jun 15

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2.0

I reserved an SUV and was offered a Corolla or a mini van. Additionally the rate did not change. This is completely unacceptable.Reviewed 2022 May 30

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2.0

There were no cars available to pick up when I went for my reservation. They didn’t call to let anyone know. They called me hours later to say that I could take an Uber to the airport and pick up a car then. I canceled my reservation because it was too much of a hassle. Also the representatives working on site couldn’t do anything - they just kept saying to call customer service. It was a messReviewed 2022 May 23

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2.0

Waited 25 minutes. Gate agent gave me wrong fuel optionsReviewed 2022 May 21

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4.0

The car was very beat up and had scratches all over it when I received it. We marked everything down, so I wouldn't get blamed for any of it, but still, the car was not in a good condition. Also, when I dropped the car off, I never received a receipt or anything to my email, so I don't have any record that my car was dropped at BWI Airport. It was a strange overall rental car experience.Reviewed 2022 Mar 28

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2.0

It was the absolute worst. I rented a compact car for one day to run errands. When I got there around 9am they didn't have any cars available and said the wait would be about an hour.They asked for my phone number and said they would call when the car is ready. I walked around Union Station for 45 minutes and then went home. By the time I got home they finally called and so I trekked back. Then they said the only vehicle available is a full-size Toyota Tacoma pickup truck. More than half day was lost and so I could accomplish what I needed to and I had to drive this huge inefficient truck in the city. Avis is the dumps, avoid if possible.Reviewed 2022 Jan 18

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10.0

Great price. Easy pickup and drop offReviewed 2022 Jan 11

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8.0

Better signage for where to drop off carReviewed 2021 Dec 22

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10.0

Easy pickup and drop off. Couldn’t have been faster. Car was clean and we got an upgrade due to a lack of the size we ordered.Reviewed 2021 Nov 27

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• What is the most popular rental car from Avis in Washington, D.C.?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Avis in Washington, D.C..

• How many car rental locations does Avis have in Washington, D.C.?

  Avis has 5 rental locations in Washington, D.C.. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Avis have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes