The car smelled like a cigaretteReviewed 2022 Aug 01
review from
8.0
Convenient to pick up car. Very expensive!Reviewed 2022 Jul 08
review from
10.0
All was good.Reviewed 2022 Jun 29
review from
4.0
My overall experience was great. The only part that was poor, reservation counter. The woman called me over. I went to hand her my drivers license. I had my credit card on my hand also. She kept her hand out wanting the CC at the same time. She Said nothing. She punched a bunch of stuff in the computer. I listened to the guy next to her with his customer. I heard about the insurance, the return policy, the gas options. My woman said nothing. The guy asks his customer if she prefers either of the 2 cars available. She says one. At the same time my woman reaches in the box and grabs a key. The guy says to his customer, oh well it’s the Elantra, my woman grabbed the Toyota keys. She flips the contract on the counter and says initial and sign, so I try to read the faded ink and sign it all. She hands me the keys says the slot number for the car. And that was it. I learned from the other guy working, what to do with the keys and everything. The woman was horrible!! I’m fine with renting cars. I know the basics. But if I didn’t know anything, my woman was super rude!!!Reviewed 2022 Jun 22
review from
10.0
All easy.... The only bad thing is the expense of dropping a vehicle off at a location other than the pick-up location. The cost to do so was OUTRAGEOUS!! As a result, I had to drive back to the original pick-up location.Reviewed 2022 May 21
review from
10.0
Everything went great. Just like renting direct. No issues at all. Everyone involved was friendly and professional.Reviewed 2021 Dec 31
review from
2.0
Attempted to reserve and rent a vehicle to travel to Ohio for a job. Multiple issues with even creating a reservation. Once created could not be canceled or refunded. Was charged full price for a reservation I was denied being able to pickup at all. Very bad business practices and beyond poor customer service in any way as far as trying to get any issue whatsoever resolvedReviewed 2021 Oct 18
review from
10.0
really great and affordable rental, thank you!Reviewed 2021 Aug 22
review from
10.0
Pros:Friendly staff, car was fineReviewed 2021 Jul 03
review from
10.0
Cons:Only complaint was that the washer fluid was out but overall experience was great staff at pick up was very friendly and the process was quick drop off was prior to staff getting in but there was an area to drop off and deposit keysReviewed 2021 Jun 22
review from
10.0
Pros:The folks at the counter were very helpful and friendly. The car was clean and worked really well.Cons:Nothing. No suggestions for improvementReviewed 2021 Apr 13
review from
8.8
Pick up easyPros:Very easy to rentCons:Had to wait in line. only 1 person working.Reviewed 2019 Jul 15