Book Hertz car rentals in Allentown

Reviews for Hertz in Allentown

Recent reviews

Traveler rating

Excellent

23

Good

5

Okay

2

Mediocre

8

Poor

1

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car was cleanfriendly staff

pick up the carcustomer service

rented a cargreat experience

car availablelocation was closed

pick up and dropwrong location

2.0

I arrived at the Hertz location in Allentown , only to be told that they had no vehicles available. The clerk was quite rude about the issue and didn’t not offer any help or even apologize for the fact that they could not fulfill their end of the agreement.Reviewed 2022 Jul 21

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10.0

Nikki the person I dealt with was friendly and professional. The car was perfect.Reviewed 2022 Jun 24

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10.0

It was good experienceReviewed 2022 Jun 04

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2.0

Never received any service. Vehicle unavailable upon my arrival to pick up IN SPITE OF RECEIVING MULTIPLE CONFIRMATIONS PRIOR. Staff unable to find ANY solution to the situation. Loss of time, energy and money. Refund requested, stay away.Reviewed 2022 Mar 28

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1.9

When I went to get my rental the place was closed and they had to cancel my rental and they couldn't find me another rental so I lost out on my trip and my money I spent on my trip I couldn't get it back. And I didn't get back all the money I payed for the rental.Reviewed 2021 Sep 11

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2.0

Pros:This was overall a terrible experience for me. The car was extremely dirty (both inside and outside) at pick-up. The drop-off experience was even worst. I made a reservation for a day, traveling from PA to CT for an estimated cost of $201.24 due at pick-up. I dropped off the car around noon (mid-day) on the same day. A few days later, I checked my bank account and saw that they charged me $631.33 (triple the initial estimated price I agreed with at pick-up). It turns out that when I dropped off the car, the agent did not add it to the system until three days later, which he confirmed to me himself. Then, he told me to call the company for a reimbursement, which would take two to three weeks. When I called Hertz, they confirmed that they charged me for three days instead of one and told me they would do what is necessary to deal with the issue. I still have not received any follow-up calls or emails from them. This is extremely unprofessional and irresponsible of them.Cons:I need my money back. The agent made a mistake that I ended up paying for.Reviewed 2021 Jun 20

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8.0

Pros:StaffCons:Website offers honesty - they posted mis informationReviewed 2021 Jun 02

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10.0

Pros:The staff was nice and professional but seems like did not know I was there to pick my car.Cons:The pick up location can be betterReviewed 2021 May 15

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10.0

Cons:We had car trouble with the car we originally rented. But Ben and Doug from the Hertz in Roanoke came and picked us up quickly and got us going in a new car. They were wonderful. The emergency roadside assistance was poor. We were on hold for over half an hour before we got through. Then it took them over an hour and a half to pick up the car. Fortunately due to Ben and Doug, we got another car and didn’t have to wait for the tow.Reviewed 2021 May 12

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10.0

Pros:The staff was very friendly and helpful. Pickup and dropoff took only a few minutes. Very pleasedReviewed 2021 May 05

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8.0

Cons:new wipersReviewed 2021 Apr 23

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2.0

Pros:I made an online reservation for a one-way rental and booked a non-refundable motel room in my destination city. Got a call the next morning that they didn't have a car for me, that they didn't do a one-way rental between the cities. Personnel were polite and professional and apologized.Cons:Their reservation system sucks. It lets you make a reservation that the company can't fulfill. I needed a one-way rental to pick up a motorcycle I had bought a couple months ago. I tried several companies including Enterprise which I usually use for one-way rentals. None were accepting a one-way rental until I tried Hertz and made a reservation. I then booked a non-refundable motel room in my destination city. Got a call from Hertz the next morning that they didn't have a car for me, that they didn't do a one-way rental between the cities my reservation was for. Personnel were polite, professional and apologized. I told them their reservation system sucked and they agreed. I got the impression this was a routine occurrence - their reservation system accepting reservations that could not be fulfilled.Reviewed 2021 Mar 26

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• 9.6 /10Alamo Car Rentals at Allentown

• What is the most popular rental car from Hertz in Allentown?

  Compact (Chevrolet Aveo Sedan or similar) is the most frequently booked rental car type from Hertz in Allentown.

• How many car rental locations does Hertz have in Allentown?

  Hertz has 3 rental locations in Allentown. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes