Cons: The 2019 Ford Fusion I got was not cleaned out there was garbage underneath the seats there was talk writing on a Windows from it being if they're in the shop or impounded
Pros: Car was pretty cool
Cons: The time I had to check out
Cons: The car is ridiculously shabby with smoke smell. The attendee sucks, he never gives respect, nor he cares about anything.
Not a friendly employee and the car's media features didn't work
Pros: I think it was a good value. I booked last minute, so I was happy to have a car.
Cons: The employee was really rude - my friend moved a box off a chair to sit down and he said, "Oh you just helped yourself, I'm glad you didn't hurt yourself."I asked if there was any opportunity to upgrade and he told me, "Do you want to cancel, because there are a lot of people who want this car." Terribly rude, and he was wearing a t-shirt about 'Getting lucky," no uniform or anything. The car was ok but the media didn't work - wouldn't connect with my phone and the Bluetooth didn't work either. Both of things have never been a problem on my up to date Samsung; I had been using Bluetooth all weekend.
Never got the car
Pros: The car wasn't there
Cons: I never got the car, however I still had to pay insurance.
Pros: I requested an earlier pick-up time on the same day & they were able to accommodate me.
Cons: I didn't like the limited mileage.
Pros: everything went smoothly
Pros: friendly staff at both pick up and drop off, although Ann Arbor agent was unable to give me any refund for the problems she did give me numbers to call and follow up.
Cons: Windshield sprayer was not working, even after I bought and put in a gallon of washer fluid. This made driving very dangerous and I had to stop often to manually clean the windshield. Also, Easy Pass was registering even though I had the box closed and wanted to pay cash for tolls.
Pros: The rental place closed at the time I was supposed to pick up my car. Very inconvenient.
Cons: Made a reservation on Kayak and it was confirmed. Budget then called two hours later as we were about to pickup the car to tell us they actually had no cars available and there was nothing they could do for us. We then had to find a way to get to a location one hour away to rent a car which was extremely difficult because the reason we were renting a car was because our car had broken down.
Budget has 1 rental location in Ann Arbor. Take a look at our Budget rental location map to find the best rental cars near you.