Book Budget car rentals in Columbus

Reviews for Budget in Columbus

Recent reviews

Traveler rating

Excellent

52

Good

33

Okay

24

Mediocre

38

Poor

8

Find reviews that mention:

car was cleannext day

get the carcar smelled

car availablecustomer service

returned the carcredit card

pick up and dropnever rent

friendly staff

2.0

The Budget counter at CMH said we were in the wrong place and that the place where we should be was NOT at the airport. It was too late to go to the other place but fortunately Hertz had cars available and we were able to get a car where we were. TERRIBLE customer service!!Reviewed 2022 Jul 19

review from

4.0

Hood of car was left open , had to pull over on high way to close it so it wouldnt cause me to crash . Filled the tank to full and they still charged me for gas smh . But other then that the car was fineReviewed 2022 Jun 28

review from

2.0

Can’t remember a time when i was treated so poorly, so unprofessionally. Though i had confirmed reservations , there were no cars available when i arrived. The agent at the counter would not even make eye contact, just continually repeated they had no cars. They made no attempt to notify me of the situation nor explain situation. I will not use Budget, or Kayak again.Reviewed 2022 Jun 16

review from

6.0

Better instruction on how to drop off rental carReviewed 2022 Jun 09

review from

2.0

The pick up was a nightmare. For the record, I went with budget because it had “in terminal” pick-up which is important to me for my right schedule. All the car rental places require a shuttle. We then waited in line for over an hour.Reviewed 2022 May 30

review from

10.0

Super easy. Checked in and paid at the desk. They told me where to go. Keys were in the car. Car was bigger and better than expected.Reviewed 2022 May 28

review from

4.0

No one available to drop the car off with ... just had to leave it.Reviewed 2022 May 23

review from

2.0

I went to pick up the car at counter off airport location. Counter refused to give me car they don’t even know why with my valid driver license stating that they don’t accept my licence, it has temporary. I have to go to airport to pick up cars while Budget policy is clearly stating that temporary license are accepted. I checked the website and took a screenshot. These counter needs to be more educated to provide services. For this reasons I will report this as my license card is valid with clean driving record and delivered by the DMV itself. It is a regular driver license issued by the government. It was the first time I got a mediocre service from budget. I wasted time and money and I can’t pick up the car. I will avoid doing these reservations.Reviewed 2022 May 23

review from

2.0

Nissan Altima is apparently considered a full-size car. 1 agent working the desk with a line of at least 30 people is not good customer service. All cars should be available for fast pickup vs having to wait in the line.Reviewed 2022 May 17

review from

6.0

Don't know why offices were closed or staff MIA on both pickup and drop off.Reviewed 2022 May 07

review from

4.0

Staff was very efficient and helpful, vehicle was OK, but not very clean. Waited in checkout line with about 20 other customers for approx. 45 minutes because Budget had only one employee checking customers out. This is not an isolated situation because when I returned the vehicle there were approx. 35 customers in line with only two Budget employees. Not acceptable because Budget knows the reservation schedule.Reviewed 2022 May 07

review from

8.0

The car could have been cleaned better. Found a bottle of previous user under the seat. Car was not full loaded with petrol, but that i managed by keeping my bills from tanking gasoline. With that i could prove that i tanked more than that i used. So that part went very wellReviewed 2022 May 04

review from

More

• 6.8 /10Enterprise Car Rentals at Columbus
• 6.7 /10Avis Car Rentals at Columbus
• 8.5 /10National Car Rentals at Columbus
• 5.3 /10Dollar Car Rentals at Columbus
• 6.3 /10Hertz Car Rentals at Columbus
• 5.5 /10Thrifty Car Rentals at Columbus
• 6.7 /10Alamo Car Rentals at Columbus

• What is the most popular rental car from Budget in Columbus?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Budget in Columbus.

• How many car rental locations does Budget have in Columbus?

  Budget has 7 rental locations in Columbus. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Columbus airport (CMH)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes