Pros: The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.
Cons: I felt that they should have clearly explained their return method (or at least mentioned it).
Pros: Ended up getting a very nice upgrade for no additional charge due to limited availability
Pros: Very friendly literally in and out very attentive!
Pros: I want my money back I never rented one
Cons: I keep telling you that cancelled it and I never got to rent a car and can’t get refunded because you guys aren’t human.
Cons: Satisfied customer.
Cons: I missed my scheduled meeting because of you guys.
After I drove 30 miles, I see the maintenance required sign.
I had to drive from Columbus(OH) to Providence(RI).
Called the customer, to report and they said another car will be ready at Cleveland airport. But they refused for an exchange. After wasting 2-3 hours - explaining about the situation, I had to reserve another car at Cleveland and take it from there on .
Cons: Wash car
Cons: They wouldn't accept debit cards just credit cards. Would have liked to have known this before I drove all the way to the airport. Not gonna be a slave to the credit card companies to rent a car. You deserve to have them stolen.
Pros: Drop off was, Pull up unload and get going. Very easy
Cons: Have insurance policy collected prior to arrival would be great. I could not find mine and it was frustrating. It was my fault thinking it would be ok to just use company insurance.
Cons: I didn't know I had to have a credit card in order to rent. The lady was very impractical and not understanding that I didn't know I needed a credit card. She said it's on their website but the reservation said no where I was required to pay with a credit card.
Pros: Car was dirty, got a flat tire. Service was pathetic
Cons: Getting Hertz to work the issue and refund our costs dealing with their broken car was like pulling teeth. Not worth it, I'll rent elsewhere from now on
Cons: We were charged $254.85 and it was supposed to be $102. I noticed the charge on my credit card but thought maybe it was a “hold”. Now reviewing my credit card I see that we were more than double charged.
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Columbus.
Hertz has 8 rental locations in Columbus. Take a look at our Hertz rental location map to find the best rental cars near you.