Book Enterprise car rentals in Columbus

Reviews for Enterprise in Columbus

Recent reviews

Traveler rating

Excellent

135

Good

19

Okay

11

Mediocre

23

Poor

1

Find reviews that mention:

car was greatgreat customer

get the cargreat price

car availablecustomer service

great servicegreat experience

staff was very helpfulairport location

pick up and drop

10.0

everything went very smoothlyReviewed 2022 May 25

review from

10.0

Really appreciateReviewed 2022 Apr 26

review from

10.0

A little more clean but other than that everything was greatReviewed 2021 Oct 29

review from

10.0

There was absolutely no problem. The price was amazingly great. Staff was quick and efficient.Reviewed 2021 Oct 26

review from

1.9

Liked nothing. Customer service was completely unacceptable and unprofessional. Rental car was nothing like I reserved 4 months prior but had a family vacation the next day so nothing I could do. Vehicle I did take smelled and was not cleaned on the outside and worse on the inside. Manager should not be associated w/ company. All around, the worst customer experience of my life. I will never use Enterprise nor Kayak again! Completely missed the mark here.Reviewed 2021 Aug 04

review from

2.0

Pros:I booked a car rental for the Columbus Airport. When I arrived at the Enterprise desk, they told me my rental was across town. I asked for help to get across town or get the car to me (no longer an enterprise offering), but the desk clerk basically said "nope, you're on your own". Kayak also provided no additional help. I rented from Avis desk, don't know why I would use Kayak againCons:Having the car available where I landedReviewed 2021 May 04

review from

9.2

Pros:The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.Cons:The windshield was not clean. Had smears on itReviewed 2020 Nov 01

review from

2.0

Pros:No. I was sent back and forth and one manager openly derided one of his coworkers.Cons:They could work as a single unit. It seemed like I was dealing with two separate companies.Reviewed 2020 Oct 10

review from

6.4

Pros:People were nice, even if not Covid-19 safe.Cons:Had to check at three different rental car checkpoints before finding someone with the Enterprise group that could give us our rental car. Person who got our car wasn’t wearing a Covid-19 mask over her nose, and I had to touch the computer to finish. Lastly, the Ford we rented had a terrible navigation and audio interface, both of which were dangerous to use.Reviewed 2020 Aug 26

review from

4.0

Pros:Car was filthy with a horrible cigarette smell. Could not even drive it.Reviewed 2020 Jul 12

review from

10.0

Pros:YesCons:NothingReviewed 2020 Jun 15

review from

8.8

Cons:If they had paid more attention to what I was reserving to rent and had it available as they said it would beReviewed 2020 May 29

review from

More

• 6.7 /10Avis Car Rentals at Columbus
• 8.5 /10National Car Rentals at Columbus
• 4.9 /10Budget Car Rentals at Columbus
• 5.3 /10Dollar Car Rentals at Columbus
• 6.3 /10Hertz Car Rentals at Columbus
• 5.5 /10Thrifty Car Rentals at Columbus
• 6.7 /10Alamo Car Rentals at Columbus

• What is the most popular rental car from Enterprise in Columbus?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise in Columbus.

• How many car rental locations does Enterprise have in Columbus?

  Enterprise has 11 rental locations in Columbus. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Columbus airport (CMH)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes