Guest reviews
Overall rating
8.5
Excellent
Based on 503 reviews
Cleanliness
8.5
Comfort
8.5
Pick-up/Drop-off
8.5
Value for money
8.4
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
136
30
19
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Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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9.2
Pros: The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.
Cons: The windshield was not clean. Had smears on it
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2.0
Pros: No. I was sent back and forth and one manager openly derided one of his coworkers.
Cons: They could work as a single unit. It seemed like I was dealing with two separate companies.
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6.4
Pros: People were nice, even if not Covid-19 safe.
Cons: Had to check at three different rental car checkpoints before finding someone with the Enterprise group that could give us our rental car. Person who got our car wasn’t wearing a Covid-19 mask over her nose, and I had to touch the computer to finish. Lastly, the Ford we rented had a terrible navigation and audio interface, both of which were dangerous to use.
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4.0
Pros: Car was filthy with a horrible cigarette smell. Could not even drive it.
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10.0
Pros: Yes
Cons: Nothing
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8.8
Cons: If they had paid more attention to what I was reserving to rent and had it available as they said it would be
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10.0
Pros: Friendly staff. Clean car.
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6.8
Cons: They could have my car cleaned before I head to pick it up. They make me wait for 20 minutes until they cleaned inside and outside. At the end, they just perform a very quick and light clean on the outside and inside. A very bad impresión.
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10.0
Pros: Yes
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6.0
Pros: Was closed when we arrived
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10.0
Pros: Yes, very easy.
Cons: When I callled to inquire if I would need to pay extra for extra hours for drop off because of a flight delay the representative could have been a bit more empathetic sounding.
review from
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10.0
Pros: Easy pick up easy drop off.
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