Book Budget car rentals in Lansing

Reviews for Budget in Lansing

Recent reviews

Traveler rating

Excellent

9

Good

4

Okay

7

Mediocre

5

Poor

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2.0

My flight arrived late. I was unable to pick up the car as the Budget desk was closed. I called and no one was able to assist me. I had to cancel the rental.Reviewed 2022 May 23

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2.0

10:30am rental not ready until 1:50pmReviewed 2022 Apr 10

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4.0

Check in was awful. Slow customer service. Gentlemen behind the counter said care would be ready at 8. Got there at 8:00 and said I couldn’t get it until 8:30, which made me miss my kids first wrestling match at States.Reviewed 2022 Apr 04

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10.0

Dealer in Lansing was very nice and helpful.Reviewed 2021 Dec 31

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10.0

Car was dirty, needed to be vacuumed. Otherwise everything else was fine.Reviewed 2021 Jul 28

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5.9

The car has been in an accident before we picked it up. It was covered in X's where the dents were. The car wasn't very clean when we got in. Dirty floors and we found stuff under the seats from previous people. The passenger side seat belt didn't want to latch either. The car was roomy which was great. The service at the airport was great. It got decent gas mileage so that was great too. Just not the best experience with the actual car.Reviewed 2021 Jul 24

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8.0

Pros:Staff was the best!...provided special arrangements to accommodate our late arrival needs, which was much appreciated...can't say enough positive things about them!Reviewed 2021 May 14

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4.0

Cons:The rental counter was closed when our flight arrived. Our reservation was for 8pm. Rental counter closes at 7...on a Friday night...when there were reservations and flights still coming in. Poor practice to operate like this. We were only one of many from our flight in the same situation. We had to cab to the hotel and back again in the morning. There was also no snow brush/scraper in the car which was covered in snow and ice when we we picked up the car the next day. The car smelled of heavy smoke. Overall miserable experience.Reviewed 2021 Feb 22

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6.0

Pros:Staff was friendly and helpful.Cons:I wanted to drop the car I rented off in a different site than I picked up from. The fee was ridiculous!Reviewed 2021 Feb 04

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6.0

Pros:The Budget facility was convenient and workers were helpful.Cons:The vehicle had a strong smoke odor, not very clean, and some interior trim pieces were broken. Both of the passenger side grab handles were loose or held on by only one screw.Reviewed 2021 Jan 20

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4.0

Pros:The car was niceCons:The Car selections were very limited, no options to be exact, kayak needs to let customers know they cannot use a debt card at airport terminal car rental places. I paid more for a midsized vehicle for 1 week than a full size from the same companyReviewed 2019 Oct 01

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10.0

Cons:We rented a Ford Fusion, this is a nice car!Reviewed 2019 Aug 01

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More

• 1.9 /10Enterprise Car Rentals at Lansing

• What is the most popular rental car from Budget in Lansing?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Budget in Lansing.

• How many car rental locations does Budget have in Lansing?

  Budget has 2 rental locations in Lansing. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Capital City airport (LAN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Capital City airport (LAN)?

  Yes