Guest reviews
Overall rating
8.0
Excellent
Based on 60 reviews
Cleanliness
8.3
Comfort
8.0
Pick-up/Drop-off
8.1
Value for money
7.8
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
12
5
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2
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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10.0
Pros: The agent was friendly and funny. Checking-in electronically made it so I was in and out of the store very quickly.
Cons: Nothing of note could have been improved.
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7.2
Pros: Staff was lovely and helpful! The car fit our needs.
Cons: Felt pressured to get car protection
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10.0
Pros: Car was super clean- both pick-up and drop-off was super easy and the employees were informed and so nice.
Cons: Shuttle to off airport location would be great as walking with luggage isn’t easy..
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10.0
Pros: Hassle free pick up and drop off
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10.0
Cons: Nothing, it was great!
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10.0
Pros: The woman who helped me at the front desk at pickup was great at explaining everything and very personable.
review from
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6.0
Cons: The hours of operation were very odd. I could have read more fine print but most people assume at least regular 9-5.
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5.2
Cons: It was fairly expensive for the car I got.
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5.6
Pros: Drop off was super easy. Affordable car for what we needed. Car was clean inside though very snowy on the exterior.
Cons: Computers were down so the budget/Avis rep sent us to a different location. She didn’t offer transportation there. She said she would call and let them know but failed to do so it took extra time for the Avis rep to figure out what to do.
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8.0
Cons: I felt rushed when picking up the car and signing the lease papers. The agent added the gas option before asking me if I wanted it.
review from
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7.6
Met our needs
Pros: Met our needs for 7 passengers
Cons: Super expensive!
review from
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10.0
Great rental car
Pros: Had no issues picking up or dropping off the car. Car worked great. No complaints!
review from
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