4.0
745 dollars for a 72 hour rental is kind of extreme.Reviewed 2023 Mar 18
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8.0
Dropoff process was overly complicated, was sent a text to open the app to drop off, but then I had to download the app, create an Avis account, and it didn't link the reservation to my account after manually inputting the reservation info. I would've preferred an outdoors key drop-off and a simple text to let them know I dropped off the car, instead of waiting in line for 5 minutes.Reviewed 2022 Oct 10
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8.0
Great customer service!Reviewed 2022 Sep 24
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4.0
After I reserved the rental with my debit card, I get to the location to pick the vehicle up and they state that I must have a credit card, not a debit card. I pay cash for everything, have never wanted nor needed a credit card just always use debit. With that being said, i was stuck 1300 miles from home with now way to rent a car to get home because I didnt have a credit card. I have rented vehicles on my debit card at least a dozen times with no issue. Also, with this location you cannot return the car to any other office besides this particular one. So long story short, 3 days later had to make a return trip 1300 miles to drop the car off.Reviewed 2022 May 19
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4.0
Pros:The staff at pickup was overloaded. Fastbreak was very slow.Cons:Fastbreak could have been quicker. The car had a terrible Cigar odor that caused me an the passengers to feel sick to our stomachs. We had to periodically open the windows to try to mitigate the cigar smell and sick to stomach feeling. I'm requesting a credit towards a future car rental. Thank you.Reviewed 2021 May 10
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10.0
Cons:Nothing, it was great!Reviewed 2020 Jul 12
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5.2
Cons:It was fairly expensive for the car I got.Reviewed 2019 Oct 11
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8.0
Cons:I felt rushed when picking up the car and signing the lease papers. The agent added the gas option before asking me if I wanted it.Reviewed 2018 Oct 06
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7.6
Met our needsPros:Met our needs for 7 passengersCons:Super expensive!Reviewed 2018 Jul 30
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10.0
Great rental carPros:Had no issues picking up or dropping off the car. Car worked great. No complaints!Reviewed 2018 Feb 25
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8.8
Pros:Easy, fast pick up and drop off. Clean and comfortableReviewed 2018 Jan 10
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2.4
Cons:The car had a major stain in the back seat. Overall it was dusty and not vacuumed. Drop off was terrible. Zero help from customer service and other reps in the lot.Reviewed 2017 Nov 07
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