10.0
Pros:very friendly staff. clean car. free upgrade due to car I ordered not in lot yet. car worked well. very positive experience.Reviewed 2020 Jun 09
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10.0
Pros:Staff was excellent treated very well go to business there againCons:In my opinion they did very well and again I will do business with them againReviewed 2020 Feb 18
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10.0
Pros:The young fellow was very accommodating, changing cars for me when another renter left the car with terrible smoke smell. He also walked around and marked things I wouldn't have seen to avoid getting "pinged" later....one ways can get you like that.Reviewed 2019 Oct 21
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10.0
Pros:The staff was the best! He asked why we were renting & made a suggestion to he could give me a truck vs suv for the same cost. That was the best! The truck met our needs even better than the suv would have.Cons:Best experience I have ever had when renting a car!Reviewed 2019 Aug 04
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8.0
Cons:The airport Enterprise desk sent me across town to another Enterprise location that was closed till noon.Reviewed 2019 Jul 27
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2.0
Cons:Rented the car to pick up close to my apartment. Did not get the details, requested several times, no response. Went to pick up the car at the place, the car was not available!! Poor performance!!Reviewed 2019 Jul 16
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10.0
Pros:Friendly and courteous staffReviewed 2019 May 08
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8.4
Pros:very friendly but not helpful!Cons:The person who rented the car to me neglected to tell me that they didn't have anyone available to drive me home after I returned the rental car on a Saturday morning. When I returned the car, the person behind the counter just said, "Oh, we don't have anyone on Saturdays."Reviewed 2019 May 06
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10.0
Pros:Staff was nice, Friendly and accommodating.Cons:When trying to contact the actual store, I got the reservation center. They were very pushy and said the size of vehicle was going to be at the location. When we got there, the vehicle size was not there. We wound up having to choose something else at the same price.Reviewed 2019 Mar 28
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9.6
Pros:The staff was prompt, friendly, helpful and gave clear directions. Car was in excellent condition and clean and conveniently located.Reviewed 2019 Feb 25
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2.0
Paid. No carCons:Office closed. Had to rent with Hertz. Would like a refund. I never got the carReviewed 2018 Sep 23
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2.0
The site was NOT at airport , it was 7 miles away.Cons:I specifically put in the search site I want to car at the airport in Madison (MSN). when I got there I found out the site for the car was downtown Madison 7 miles away and I would have to take a taxi down there to get it. called local manager at national and asked if they could pick me up since they always advertise this ever this , he said no it’s against the contract that they had with airport . It should be known that Kayak connected this deal through CarRentals.com which has terrible reviews!Reviewed 2018 Sep 10
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