Pros: Very friendly staff and clean car
Cons: Wasn’t able to change drop off location
Pros: The drop off was very easy and friendly. The car didn't break down.
Cons: The car wasn't clean but I understand they were busy.
Cons: They waited until I arrived to tell me they didn’t have a rental available
Pros: Staff was trying to helpful but nothing they could do
Cons: I wasn’t able to rent the car due to a credit hold
Cons: The vehicle didn’t have washer fluid in it when I got it and I had to go buy some.
Cons: Car had no AC!? In the Summer? It was too late - almost Chicago when discovered...
Pros: Drop off was super easy and then came the call - a small chip in the windshield, they needed us to return for a VIR, and they write it up as quarter sized! We had to produce our own dime to show them it was smaller than a dime and did not impede the driver view and they couldn’t share the drop off pictures, when they showed us the wipers were up and the vantage point didn’t show whether a small chip had been there.
Cons: A cleaner vehicle, there was trash inside and dirt and the windows weren’t clean, and they had us buy Sirius radio, said they’d show us how to use it but he just took pictures and left me the keys...we didn’t use the radio and were charged for it.
Pros: quick easy pick up/ drop off. Clean comfortable vehicle.
Pros: Quick, easy pick up and drop off. Nice clean comfortable vehicle.
Cons: Rude and condescending at check-out in Madison; was on her phone and seemed that I was interrupting her to check out the car.
Pros: Vehicle was in good shape and everything went smoothly at pickup.
Cons: The luxury car offering was only a Chrysler 300 ... I would have liked to see a better offering, but the vehicle was acceptable enough.
Pros: The Hertz Team at Madison Wisconsin were professional and friendly. Drop off was easy and hassle free.
Cons: Could not have been better. The car was basically brand new.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Madison.
Hertz has 3 rental locations in Madison. Take a look at our Hertz rental location map to find the best rental cars near you.