10.0
Nothing differentReviewed 2021 Nov 18
review from![kayak]()
8.0
Hassel to get to, but that's all rentals at share. Once there, the pick-up/return could not have been more convenient or smooth. FAST!Reviewed 2021 Nov 02
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4.0
Cons:When I first arrived, I was told the minivan I rented had been sold. Then I was told he had to speak to the manager to see if he could find a minivan (which I needed to move my daughter out of her apartment). They "found" another minivan and it was filthy. Then I requested to be able to pay for tolls and they said this vehicle did not have that option. One would think that all rental vehicles would have that options. I then had to figure out how to attach the plate and pay for tolls on the highway to Illinois. I have rented vehicles from Hertz many times and this was not the best experience I have had.Reviewed 2021 May 11
review from![kayak]()
8.0
Pros:Very friendly staff and clean carCons:Wasn’t able to change drop off locationReviewed 2021 Apr 02
review from![kayak]()
6.0
Pros:The drop off was very easy and friendly. The car didn't break down.Cons:The car wasn't clean but I understand they were busy.Reviewed 2021 Mar 18
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2.0
Cons:They waited until I arrived to tell me they didn’t have a rental availableReviewed 2021 Feb 28
review from![kayak]()
2.0
Pros:Staff was trying to helpful but nothing they could doCons:I wasn’t able to rent the car due to a credit holdReviewed 2021 Feb 15
review from![kayak]()
8.0
Cons:The vehicle didn’t have washer fluid in it when I got it and I had to go buy some.Reviewed 2020 Dec 25
review from![kayak]()
2.0
Cons:Car had no AC!? In the Summer? It was too late - almost Chicago when discovered...Reviewed 2020 Oct 06
review from![kayak]()
6.0
Pros:Drop off was super easy and then came the call - a small chip in the windshield, they needed us to return for a VIR, and they write it up as quarter sized! We had to produce our own dime to show them it was smaller than a dime and did not impede the driver view and they couldn’t share the drop off pictures, when they showed us the wipers were up and the vantage point didn’t show whether a small chip had been there.Cons:A cleaner vehicle, there was trash inside and dirt and the windows weren’t clean, and they had us buy Sirius radio, said they’d show us how to use it but he just took pictures and left me the keys...we didn’t use the radio and were charged for it.Reviewed 2020 Oct 06
review from![kayak]()
10.0
Pros:quick easy pick up/ drop off. Clean comfortable vehicle.Cons:.Reviewed 2020 Sep 23
review from![kayak]()
10.0
Pros:Quick, easy pick up and drop off. Nice clean comfortable vehicle.Reviewed 2020 Sep 23
review from![kayak]()