Guest reviews
Overall rating
8.9
Excellent
Based on 11 reviews
Cleanliness
9.2
Comfort
8.7
Pick-up/Drop-off
9.2
Value for money
8.9
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
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customer service
car was clean
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great car
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friendly staff
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took a few minutes
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great experience
great price
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10.0
Nice deal on a van
Pros: We got a brand new Dodge Caravan van for our rental, and the price was reasonable. The sound system worked great and hookup to our smart phones (for navigation, tunes etc) went smoothly. Also had nice safety features.
Cons: It was a bit slow checking the car back in but not too bad.
review from
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10.0
Pros: professional staff car cleanliness reasonable cost of rental
review from
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6.4
Not what I was quoted!!!
Pros: The car I was giving drove ok. Not really a fan of Ford cars.
Cons: The price I was quoted and guaranteed online under the Kayak website turned out to be much, much more in price when I got to the budget location. Not something you what to here/learned when you're on a financial budget. Then I was giving a clipboard with my paper work to do my own inspection of the car without a attendant/employee present. And finally was told because I used a debit card I needed a pay stub, utility bill, or bank statement in order to rent the car. Not something people walk around in their purse with everyday. Wasn't told this online either. Will go back to Enterprise Rental.
review from
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10.0
Pros: Glad I arrived when I did, they were running short on cars even with reservations.
Cons: Did not tell me there was an additional $80 deposit to hold on my card..
review from
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10.0
Super Experience at the Last Minute
Pros: Decided to check out Kayak for a last minute car rental and found the best possible deal. Great price and great selections made this a positive experience all the way around.
review from
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