Book Hertz car rentals in Marietta

Reviews for Hertz in Marietta

Recent reviews

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Wonderful

2

Very good

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Okay

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Fair

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Mediocre

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Poor

5

2.0

You scammed me Kayak!! Never using you again!Reviewed 2022 Dec 04

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2.0

The car was a mess. Only had 1/4 a tank of gas. Was a smaller model than what we reserved. Seat belt broke in the back and became a safety issue.Reviewed 2022 Sep 22

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10.0

Fantastic staff, service, quick to accommodate my needs, always ask if everything is ok with the choice of car, looks out for you.Reviewed 2022 Sep 05

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10.0

Very nice and friendly staff! Michael & Tarek were great.Reviewed 2022 Aug 10

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2.0

They didn't have any cars available and didn't birthday to call anyone before they showed up. several people were there expecting to pick up a reservation for no reason. The manager was rude and condescending to all the customers like it was their fault for trying to rent a car. I called corporate and they found me another car across town for more money, same car, and said take it or leave it. I drove across town to pick it up and pay more because I had no choice. When I got there the manager laughed and asked why I was there. I told her corporate had just confirmed a reservation for me. She said they had no cars either in a mocking tone. I WILL NEVER RENT HERTZ AGAIN Enterprise saved the day. I will always use them directly from now on.Reviewed 2022 Mar 28

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3.9

Nasty staff, dirty cars, retreaded tires, sold a reservation without car availableReviewed 2021 Jul 10

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4.0

Pros:I booked the car through kayak, and after waiting 30 minutes, they told me that the car, which was to be ~700, was going to be 1100 because they were going to give me a RARE upgrade. I told them I didn't want an upgrade that I had to pay for. I wanted what I paid for. So, after 20 more minutes, the guy I was dealing with went in the back and didn't come out. Some other guy came out and ultimately helped me. Also, I explicitly told them I did NOT want satellite radio. When I got the bill, it included a $35 fee for the satellite radio. Also, they gave the car bone empty. The fuel light came on 2 miles after I drove out of the parking lot. The car itself (A Ford Fusion) was great. The process to get it was very poor. Btw - It was a Hertz rental facility.Cons:Pickup was NOT good. ~50 minutes to get the car. Plus the bait and switch, satellite radio fiasco and followed up with no gas in the car. I won't do this againReviewed 2021 Apr 10

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2.0

Pros:It was cheap. The car worked (except for two of the rear speakers).Cons:Easily the worst car rental experience of my entire life. The staff at the pickup location were unprofessional, unprepared, and dishonest. They did not have the van I prepaid for, but told me on the phone prior to pickup that they did. When I arrived and was stranded at the location, they took an hour to start working with me, then told me that there was no van (and hadn't been one for days) and tried to make me accept a sedan instead. They told me that the only way I would get a van was going to the airport, but refused to arrange a way for me to get there. They kept implying that they were going to have to just cancel my reservation unless I just accepted a smaller car. After two hours, they "found" a large SUV that, while still not as big as I needed, was workable. They then tried to strongarm me into paying an upgrade fee and again implied that unless I agreed to it they would cancel my reservation. After waiving the upgrade fee, they then acted like they did me some huge favor and tried to guilt me into paying extra again. After all this, the salesman told me that they would charge $2.00 per gallon to pre-purchase my fuel. When I pointed out that the wall sign said a higher price, he told me to ignore that because it was out of date. Shame on me, I agreed. Guess which amount I was charged? To put a cherry on top, when I tried to drop the vehicle back off at the location using the after-hours key drop they told me to use, I arrived to find the only entrance to the facility gated and locked. I had to sit in a nearby parking lot for an hour waiting for the 1-800 number to finally work with me, and now I have to take time off of work to make another trip out there. I haven't actually returned the vehicle yet after corporate extended my dropoff time to today. But how much do you want to bet they try to stick me with some extra fees?Reviewed 2021 Mar 22

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4.8

Pros:The location was close.Cons:Facility was very dirty. In Bathroom, the cabinet holding supplies was busted, the tissue holder was broken and the soap dispenser was broken. The facility including sink and toilet were filthy. Common area floor was dirty as well. Reservation was for a full size SUV. It was NOT a full size SUV. The person said that it seats 7 so it is rated as a full size SUV. First, there is NO way it could fit 7 people, maybe if you include 4 children. A smart car can fit 5 so does that make it a compact SUV? Felt cheated so I have lost trust in Hertz.Reviewed 2020 Aug 18

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10.0

UpgradePros:When I picked upmy car, they were friendly and quick. I received an upgrade from a standard sedan to a luxury sedan because the car I had requested to rent was not suitable for rent.Reviewed 2018 Apr 03

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10.0

Pros:Ease of pick up and drop off.Cons:Very few vehicles to choose from.Reviewed 2017 Oct 30

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2.8

Horrible locationPros:One employee, I believe Danielle was her name?Cons:I arrived at the location, only to be told there were no cars available and maybe there would be one in an hour. The very unapologetic and unhelpful employee did nothing to soothe my concern. He didn't offer any suggestions on how I could change things to accommodate their mistake. I was basically SOL. When I called about in about 30/45 minutes to check on the status of my refund, I was told all reservations had been pushed to the next day. I told them that didn't work for me since I was leaving in the morning. They finally accommodated me with a vehicle that smelled bad, didn't seem to run properly and seemed like the alignment was off. In summary, maybe the entire Hertz company isn't bad, but corporate should take a hard look at this location and how it is run!!!Reviewed 2017 Oct 10

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More

• 6.8 /10Enterprise Rent-A-Car Car Rentals at Marietta
• 5.3 /10Budget Car Rentals at Marietta

• What is the most popular rental car from Hertz in Marietta?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Marietta.

• How many car rental locations does Hertz have in Marietta?

  Hertz has 1 rental location in Marietta. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes