10.0
The lady at the counter was awesome. After taking the train from NYC to Stamford to get the car, I unfortunately forgot my drivers license back in NYC! She let me leave my bags in the office so that I wouldn't have to drag them back to NYC to retrieve my license.Reviewed 2023 Jul 05
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8.0
Very convenient location. Staff were nice. The car operated well. It could have been cleaner.Reviewed 2023 Jan 20
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4.0
Woman behind the counter was nice. It sucked otherwise. I had reserved an SUV but there were only minivans left. One tire was low on air. Whatever, it all worked out but no fun.Reviewed 2022 Jun 13
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10.0
Easy rental. Staff was friendly, efficient and helpful. Car we got was great.Reviewed 2021 Dec 30
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8.0
Pros:The drop off location at TF Green airport is very confusing. Not budgets fault though.Cons:I was 37 minute late and they tried to charge me $109 in late fees. I argued it down to 28 dollars, but the additional charge - almost a full day's fee! - was completely ridiculous.Reviewed 2021 May 05
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4.0
Cons:Lied to me about priceReviewed 2020 Dec 28
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2.0
Pros:Be aware of Their seamer ...Reviewed 2020 Aug 24
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6.0
**MEDIOCRE**Pros:Location.Cons:Bad customer service. Abandoned counter, the employee was sitting in the back room. Didn't come out until I get out the car and call him.Reviewed 2017 May 31
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6.0
Friendly professional staff neutralized by unclear after hours policyPros:Friendly staff, clean car, good ratesCons:Even though the budget guy said I had the option of dropping off the car after hours (if I were a day early) when I arrived the place was locked up like fort knox and I had to make an additional 3 hour round trip to bring the car back *during my work day.* This was extremely frustrating and the fact that it was avoidable given proper signage or instruction, made it downright maddening.Reviewed 2017 May 03
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5.2
Pickup could be faster, annoying key chain, no snoPros:Overall was ok carCons:Pickup process can be better streamlined and faster. Car was filthy on outside (weather was terrible outside so somewhat forgivable) No snow brush in the car Key chain had two keys attached to it which is useless and annoying. If we cannot split up the keys no point in having two, and takes up too much room in pocketsReviewed 2017 Feb 13
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2.0
Run, run fast run far from Budget. RUNCons:Didn't have car when I showed up. Came back day later and put me in a pick up truck. Had to go back 3 rd day to get car I reserved. Never use Budget. Absolute dumpster fire of a companyReviewed 2016 Jan 06
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