Book Budget car rentals in Sterling

Reviews for Budget in Sterling

Recent reviews

Traveler rating

Wonderful

11

Very good

5

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

13

6.0

Rented a Lincoln premium car. When I got to the rental agency, they said they had none, but they could substitute for a premium SUV. SUV. Premium SUV was a Hyundai palisade. Worst car I've ever rented. My wife and I couldn't hardly hear ourselves talk over the road noise. Horrible car. Avoid avoid avoidReviewed 2023 Sep 24

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10.0

Gil in the rental operation desk was super cool and problem solvibg ; we appreate his friendly attitude and support!Reviewed 2022 Oct 26

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2.0

The customer serviceReviewed 2022 Oct 17

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10.0

Friendly staff, quick service!Reviewed 2022 Sep 30

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2.0

Big f——Reviewed 2022 Sep 29

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10.0

Service at both IAD & BWI was seamless. The agent at IAD was courteous & personable.Reviewed 2022 Sep 09

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2.0

I was charged too muchReviewed 2022 Aug 23

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10.0

Pros:Very friendly customer service. Easy in and easy out. Car was clean.Cons:Pick up at the airport was slow compared to the other rental car shuttle services.Reviewed 2020 Nov 14

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5.2

Pros:The car was fine, when I actually got to the rental place was fairly quick. But was completely ruined by what could have gone betterCons:The airport shuttle and ability to communicate with someone once the flight landed. Waited for 35 minutes only to watch every other shuttle bus come and go 3 times. When you call the number there is no way to reach any one at the location because it goes to a central booking even though it’s a local number.Reviewed 2020 Oct 25

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5.2

Pros:The car interior seemed very clean.Cons:My final bill was twice the amount I was quoted when booking via Kayak. I asked questions about this with the in-person Budget employee at the counter when picking up my vehicle, and I didn’t receive any acceptable justification. I was told the insurance I purchased on Kayak was invalid, and that I was required to purchase the insurance Budget offered. I was offered a more fuel efficient vehicle, different from the one I’d booked in advance. I asked if there was a price difference and was told no. Turns out, there was a price difference, and the new insurance I was “required” to have was listed as optional on the rental agreement receipt that was printed out and given to me at the counter. This cost me an additional $150. Perhaps this was all due to Budget’s deceptive business practices and dishonest employees and nothing bad by Kayak, but what could have been better was more transparency of information that might have not cost me an extra couple hundred dollars.Reviewed 2020 Oct 05

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4.8

Pros:Fairly prompt shuttle pick-up.Cons:We were told there would be a 10 minute wait “for the car to be serviced”. Waited 15 minutes and the car was filthy inside and hadn’t been washed outside. It did have gas - I guess that was the”service”.Reviewed 2020 Sep 24

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2.8

Pros:The vehicle was dirty. I had to swap ot for a clean one. The replacement vehicle was also dirty.Cons:cleaner carsReviewed 2020 Sep 11

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• What is the most popular rental car from Budget in Sterling?

  Compact (Chevrolet Bolt or similar) is the most frequently booked rental car type from Budget in Sterling.

• How many car rental locations does Budget have in Sterling?

  Budget has 2 rental locations in Sterling. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes