Pros:Best rental experience I’ve had.Reviewed 2018 Mar 27
review from
5.2
Didnt have any cars!Pros:Willingness to help meCons:When I arrived, they informed me that they didn't have any cars. I said I made a reservation and asked why no one called me to tell me that. After explaining that I needed the one way rental to make a flight in Baltimore, they allowed me to take a car that was in waiting to get an oil change. I ended up with an SUV when my reservation was for an economy so there was a sliver lining. Just a lot of unnecessary stress during pickup. I understand them getting cars was out of their control but I would have appreciated a courtesy call that morning so I could have made other arrangements.Reviewed 2017 Apr 08
review from
10.0
flawless and friendlyPros:the car, the people, and the access!Cons:nothing!Reviewed 2017 Jan 26