Guest reviews
Overall rating
8.7
Excellent
Based on 76 reviews
Cleanliness
9.1
Comfort
8.9
Pick-up/Drop-off
8.7
Value for money
8.4
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
26
4
2
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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10.0
Pros: Friendly staff, high quality vehicles, as usual!
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10.0
Pros: The staff were friendly, and made the process simple. The car was a modern car with lots of amenities. The price was reasonable. They were flexible with drop off time.
Cons: N/A
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10.0
Pros: great service, easy going staff. the car was in a great condition!
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6.4
Pros: The guy at the drop off was rude and not helpful
Cons: The price I paid did not match the price quoted by kayak. I paid over $300 more than originally quoted for a 2 day rental.
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10.0
Amazing Car
Pros: We got a practically brand new car. Ultra clean. Our best car rental experience to date.
Cons: None
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10.0
Awesome Team and Hassel free rental!!
Pros: Trouble free remtal
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10.0
Pros: The car, the reseption,
Cons: The tiers were not inflated properly, there was no water in the cleaning system for the weipers. I didnt get explenation about the tollroads.
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10.0
Great car rental in Zurich
Pros: Free upgrade. Friendly customer service. Easy access to rental cars, pick up and drop off.
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8.4
Liability insurance
Cons: I did not realize this would be through a third-party insurance and any responsibility would be mine upfront and then mine to retrieve from the insurer If I had known that I would’ve preferred to get it directly from budget where it’s walk away
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10.0
Pros: easy
Cons: could not find trunk latch
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10.0
Fair and Excellent
Pros: Car was great
Cons: The receptionist guy just left me standing there for 20 minutes at first. Then didn't say a word except for asking for my passport. But other then that, it was fine.
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10.0
Great customer service! Wonderful car
Pros: The representatives who checked us in and out were extremely friendly and polite. Because we had to wait a little extra time they upgraded us to a Mercedes. Drove the country in style! When we needed to extend the rental for a few days they gave us no hassle at all.
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Where can I find Budget car rentals in Zurich?
Top tips for renting a car from Budget in Zurich
- Economy rental cars from Budget in Zurich are around 64% cheaper than other car types, on average