Guest reviews
Overall rating
8.7
Excellent
Based on 73 reviews
Cleanliness
9.2
Comfort
9.0
Pick-up/Drop-off
8.5
Value for money
8.3
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Pros
"Staff was friendly and accommodating."
(in 1049 reviews)
"We had a great experience."
(in 361 reviews)
"Customer service was friendly and helpful"
(in 389 reviews)
Cons
"I will never use dollar again."
(in 256 reviews)
"The customer service was bad."
(in 326 reviews)
"The car conditions were terrible."
(in 2963 reviews)
Recent reviews
Traveler rating
21
10
2
2
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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4.0
Pros: Fast
Cons: No direction for pick up and drop off info.
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10.0
Pros: Everything
Cons: Nothing
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8.0
Pros: Friendly and helpful staff.
Cons: The wait was a bit long and only 2 employees were working the desks. Also, drop off was difficult because of some construction happening right in front of the location.
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10.0
Pros: Excellent service! Staff is wonderful!
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9.2
Cons: Overall good experience. We arrived early so waited for quite a bit and when the car class we reserved was still not available they upgraded us. The fact they charge for additional drivers is absurd - at least when it’s a spouse. .
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6.8
Cons: The company sent me that they charged me 470 CHF for only one alloy wheel scratch while they changed me 497 CHF from my credit card. Please support.
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2.0
Pros: Nothing
Cons: My car reservation was cancelled because I arrived two hours later than mentioned time without any prior information. I had to book with different rental company because of it.
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7.6
Pros: Drop off was easy
Cons: The pick up line took a very long time to get through, which was difficult after a very long flight.
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10.0
Cons: Provide map and name of local gas station to refuel auto.
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10.0
Pros: Staff were very helpful, price was great, pick-up/drop-off was straightforward. They didn't have the car we had reserved so we were given an upgrade for free.
Cons: Called ahead to let them know we would be 1-2 hours late with drop-off for which we were charged an entire day. Not a big deal but pro-rating would be more reasonable I think.
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10.0
Pros: The staff was incredibly helpful, Oliver who helped me check in was incredibly thorough going through my reservation details and inspection of the vehicle before I drove off. The shop is very easy to find and perfectly located in the middle of the city. Would highly recommend and reuse again.
Cons: Nothing everything was great!
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10.0
Pros: Friendly
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Where can I find Dollar car rentals in Zurich?
Top tips for renting a car from Dollar in Zurich
- Economy rental cars from Dollar in Zurich are around 64% cheaper than other car types, on average