Cons: No direction for pick up and drop off info.
Pros: Friendly and helpful staff.
Cons: The wait was a bit long and only 2 employees were working the desks. Also, drop off was difficult because of some construction happening right in front of the location.
Pros: Excellent service! Staff is wonderful!
Cons: Overall good experience. We arrived early so waited for quite a bit and when the car class we reserved was still not available they upgraded us. The fact they charge for additional drivers is absurd - at least when it’s a spouse. .
Cons: The company sent me that they charged me 470 CHF for only one alloy wheel scratch while they changed me 497 CHF from my credit card. Please support.
Cons: My car reservation was cancelled because I arrived two hours later than mentioned time without any prior information. I had to book with different rental company because of it.
Pros: Drop off was easy
Cons: The pick up line took a very long time to get through, which was difficult after a very long flight.
Cons: Provide map and name of local gas station to refuel auto.
Pros: Staff were very helpful, price was great, pick-up/drop-off was straightforward. They didn't have the car we had reserved so we were given an upgrade for free.
Cons: Called ahead to let them know we would be 1-2 hours late with drop-off for which we were charged an entire day. Not a big deal but pro-rating would be more reasonable I think.
Pros: The staff was incredibly helpful, Oliver who helped me check in was incredibly thorough going through my reservation details and inspection of the vehicle before I drove off. The shop is very easy to find and perfectly located in the middle of the city. Would highly recommend and reuse again.
Cons: Nothing everything was great!
Full-size (Nissan Pathfinder or similar) is the most frequently booked rental car type from Dollar in Zurich.
Dollar has 5 rental locations in Zurich. Take a look at our Dollar rental location map to find the best rental cars near you.