8.0 Excellent2020 Dec 17
Pros: Very much so. They were friendly, professional, and prompt.Cons: Pick up and drop off options could have been communicated more clearly.
10.0 Excellent2020 Nov 03
Pros: Friendly staff, quick pickup and drop off. Also, a great car.
10.0 Excellent2020 Oct 19
Cons: Fastest check in and check out ever!
10.0 Excellent2020 Sep 21
Pros: The rep on duty on 9/18 at 9:45 am was friendly, knowledgeable and accommodate my rental request. Through a website I reserved a large SUV. Enterprise was oversold on the vehicle I needed. The rep. came through for me on my request and worked hard to make sure that I had what I requested. That Rep made my trip with my family comfortable and joyful.Cons: Get more Large SUVs for the area (Charlottesville, VA) they always sell out on the weekend.
10.0 Excellent2020 Aug 14
8.4 Excellent2020 Jul 13
Pros: We used the airport location Enterprise, not the standalone in Charlottesville. Both the pickup and drop-off was very smooth as the agents were easy to work with! The price was great, vehicle exceeded our expectations!Cons: The "need oil change" light came on during the trip. I'm not sure if anything can be done in the future, it wasn't alarming to us as we knew the trip was almost over.
10.0 Excellent2020 Jul 03
Pros: Staff was very friendly. Pickup and drop off took no time. Van was exactly as expected!Cons: I have no complaints and no advice on how it could’ve been better. Everything honestly was perfect.
10.0 Excellent2019 Nov 24
Pros: Very friendly and helpful staff.
10.0 Excellent2019 Jul 16
Pros: Yes, the staff st both the Charlottesville and Allentown rental terminals were very friendly, courteous and professional. The Nissan Versa I rented was the ideal car for me. The fact EA's sunny, and my travel route scenic. The whole experience was GREAT! Enterprise--my first choice in car rentals!Cons: The experience could have lasted longer. And, of course, it's always better if the cost is cheaper.
7.6 Good2019 Jun 22
Pros: Staff was friendly. Service was quick.Cons: Car was from Canada so speedometer was in kilometers. Also car was bare bones for the most part so the value was not there on the price.