Book Enterprise Rent-A-Car car rentals in Charlottesville

Reviews for Enterprise Rent-A-Car in Charlottesville

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Wonderful

3

Very good

1

Good

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Okay

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Fair

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pick up and dropcar available

car was greatget the car

staff was very helpful

2.0

They did not inform me that my car was electric. They told me to leave my keys in a box when I returned it and then proceeded to charge me an extra day.Reviewed 2023 Mar 27

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2.0

I booked a car through Kayak at 8:00am for a 7:00pm pick up. I received a call 30 minutes before pick up that they had no cars available and they couldn’t remember if they called me earlier to tell me that. So, no car and no time to arrange a car with a different agency.Reviewed 2022 Jun 17

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4.0

I did not get the car I expected. The only car available was a KIA Soul, a vehicle that I would not rent if any other vehicles were available.Reviewed 2022 May 03

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10.0

Our counter person was a delight to work with!Reviewed 2021 Aug 10

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4.0

Pros:The staff was friendly and helpful. It was very easy to get to the car and then return it.Cons:This was my first time ever renting a car I didn’t really know what to expect, but I was definitely disappointed. Once I got the keys I went to get the car and got in, I immediately noticed it smelled like smoke. It wasn’t unbearable but I wanted to report it because I didn’t want the company to think I had anything to do with it. I went back to inform the guys at the desk but they were all gone. I waited for about 10 minutes or so but no one came back. Fortunately there was a woman at another rental car company desk right there who took my information and said she would give it to the guys in the morning and to not worry about it. While driving the car around over the weekend I had the AC on and it had a mold smell at different times. I’m assuming the air filter needed changed. I’m kind of surprised This happened. I assumed rental car companies would make sure the car was clean and was maintained with new air filters. But perhaps not and this is just how it is. Also, I was incorrectly charged on my credit card and customer service is going to fix it but could not tell me why that happened.Reviewed 2021 May 17

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8.0

Pros:Very much so. They were friendly, professional, and prompt.Cons:Pick up and drop off options could have been communicated more clearly.Reviewed 2020 Dec 17

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10.0

Pros:Friendly staff, quick pickup and drop off. Also, a great car.Reviewed 2020 Nov 03

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10.0

Cons:Fastest check in and check out ever!Reviewed 2020 Oct 19

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10.0

Pros:The rep on duty on 9/18 at 9:45 am was friendly, knowledgeable and accommodate my rental request. Through a website I reserved a large SUV. Enterprise was oversold on the vehicle I needed. The rep. came through for me on my request and worked hard to make sure that I had what I requested. That Rep made my trip with my family comfortable and joyful.Cons:Get more Large SUVs for the area (Charlottesville, VA) they always sell out on the weekend.Reviewed 2020 Sep 21

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10.0

Pros:YesReviewed 2020 Aug 14

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8.4

Pros:We used the airport location Enterprise, not the standalone in Charlottesville. Both the pickup and drop-off was very smooth as the agents were easy to work with! The price was great, vehicle exceeded our expectations!Cons:The "need oil change" light came on during the trip. I'm not sure if anything can be done in the future, it wasn't alarming to us as we knew the trip was almost over.Reviewed 2020 Jul 13

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10.0

Pros:Staff was very friendly. Pickup and drop off took no time. Van was exactly as expected!Cons:I have no complaints and no advice on how it could’ve been better. Everything honestly was perfect.Reviewed 2020 Jul 03

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• What is the most popular rental car from Enterprise Rent-A-Car in Charlottesville?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Charlottesville.

• How many car rental locations does Enterprise Rent-A-Car have in Charlottesville?

  Enterprise Rent-A-Car has 4 rental locations in Charlottesville. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Albemarle airport (CHO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Albemarle airport (CHO)?

  Yes