Book Hertz car rentals in Charlottesville

Driver's age: 26-65
Mon 29.04
Mon 06.05
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Hertz car rental prices in Charlottesville

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Charlottesville

Overall Rating6.5 OkayBased on 17 reviews
Cleanliness
6.5
Comfort
7.0
Overall
6.5
Pick-up/Drop-off
6.4
Value for money
6.4

Recent reviews

Traveler rating
3
0
1
1
0
0
1
2.0
Under staffed, car was filthy,1/4 tank of gas. Paid up front and had to wait a hr to pick up catReviewed 2021 Dec 11
review fromkayak
4.0
Pros:Pick up was tedious because the computers were down.Cons:The car was very dirty and the windshield so smeared on the interior that I had to clean it myself.Reviewed 2021 May 18
review fromkayak
6.0
Pros:The staff was amazing and so friendly.Cons:The car was dirty when we picked it up. Sanitized- but not really cleaned.Reviewed 2021 Apr 24
review fromkayak
6.0
Pros:The Car worked okay and got great mileage and the staff really tried to help - they were just understaffed for the amount # of cars going out and coming in.Cons:The 7 passenger Van was 2.5 hours late in getting to my pickup location. I did not receive a call until I arrived in the parking lot at 9:00 a.m. to pick it up. I had to return and I actually picked it up at about 11:30 a.m. and spent a about 30-45 minutes waiting as they were totally understaffed. The care worked fine, but was smaller than what was advertised - it was definitely not an equal to the model advertised which was a Nissan Pathfinder.Reviewed 2021 Apr 12
review fromkayak
2.0
Pros:NothingCons:Actually having my rental car. They did not have any available rentals even after I had made my reservation days before. Associate who called me was very rudeReviewed 2021 Mar 21
review fromkayak
6.0
Cons:The employees actually drove the car before renting it out. There was a ridiculously loud roar coming from wheels. So loud could be heard over radio and almost max volumeReviewed 2021 Mar 17
review fromkayak
10.0
Cons:I was checked in by a Mr.Payne. His customer service was excellent in every way.Reviewed 2021 Mar 04
review fromkayak
10.0
Pros:The individual at the Hertz rental in Cville was exceptional. Great energy, very helpful, and overall pleasant experience.Reviewed 2021 Feb 11
review fromkayak
8.0
Cons:I said that our experience was fair overall because we were given information that was not accurate by the 1-800 Hertz number. We rented a car since we would be traveling to a location that required an AWD or 4WD car. I called the local Hertz office and it transferred me to the 1-800 number. When I talked to that office and explained that we needed a 4WD car the person I talked to said that if we rented any SUV that it was a 4WD car. When I went to my local office to pick up the car they told me that I had been given inaccurate information and that they did not have a 4WD car for us. The local office was apologetic about the situation.Reviewed 2021 Jan 27
review fromkayak
2.0
Totally Rude Agent & Unclear Policy on Debit Card AcceptancePros:Nothing at all. The agent was by far the most unfriendly customer service person I've ever dealt with. In his defense I must say he appeared to be the only employee working that day.Cons:Went to pick up my reserved car ahead of schedule. The agent was on the phone when we arrived and someone was there waiting ahead of me. After he finished working with her, I went to get my car. I attempted to pay with a debit card. I had $200 + the cost of the rental on the card because the Hertz website said I needed it. An hour before I needed to be on the road I was rejected from renting a car. The agent printed out a piece of paper, said "we can't rent to you and I'm supposed to give you this" and sent me on my way to run around town looking for rental cars at 2 more places that were either out of cars or had very expensive options. I almost lost a very important client because of this bs. I will NEVER rent from Hertz or book a car through Kayak again. Very disappointed in the lack of explanation of the policies from both Hertz and KayakReviewed 2018 Apr 28
review fromkayak
9.2
Fast, easy, satisfiedPros:Fast, easy, satisfiedReviewed 2018 Feb 13
review fromkayak
4.8
Value for money impacted by drop off issues.Pros:Price for basic compact was competitive.Cons:I picked up by car at 12.59 pm on a weekday and was scheduled for return on a Sat. Associate did not tell me that location closed at noon on Saturday although we discussed return time or that after-hours drop off allowed wasn’t allowed. On finding location closed on return, I almost left my key and paperwork in Express Drop Box, but read the fine print on the contract which indicated that I could be charged for rental until location reopened on Monday morning. After 45 minutes on the phone with a helpful (but slow!!!) rep, I was given permission to return vehicle several miles away at Charlottesville Airport with no additional or late charget. The extra hour added to a sinmple drop off would have been a problem if I had been on a schedule. Nowhere did I see indication (except vague “you May be charged” wording on contract about extra charges for return when location was closed. The Rapid Return Drop Box implied that it was OK to use without additional cost which is misleading!Reviewed 2017 Oct 31
review fromkayak

Where can I find Hertz car rentals in Charlottesville?

Address

104 Meade Ave

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 434 978 4433

Good to know

Most popular location

104 Meade Ave

Most popular car type

Economy

FAQs about renting a car from Hertz in Charlottesville

  • What is the most popular rental car from Hertz in Charlottesville?

    Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Charlottesville.

  • How many car rental locations does Hertz have in Charlottesville?

    Hertz has 1 rental location in Charlottesville. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Does Hertz have a car rental location at the airport: Albemarle airport (CHO)?

    No (According to our data)

  • Does Hertz offer shuttle or airport pick-up services from Albemarle airport (CHO)?

    Yes