Book Hertz car rentals in Charlottesville

Pros: Staff was super helpful, but he was the only person at the location working (working front desk as well as sanitizing each vehicle). We weren't able to leave with the rental until almost 2 hours late. Also, we were not able to add the extra driver even though we had the driver's license along (as indicated in the instructions in our confirmation email. This was hugely inconvenient as we were traveling through the night with infants and needed to have more drivers for safety reasons.

Cons: The instructions for adding additional drivers should be clearly indicated in the confirmation email and the staff at locations should be trained in the procedures. Also, locations should have back up staff to call when they know it will be a busy day due to the pre-reserved vehicles.

Pros: Nothing

Cons: Actually having my rental car. They did not have any available rentals even after I had made my reservation days before. Associate who called me was very rude

Cons: The employees actually drove the car before renting it out. There was a ridiculously loud roar coming from wheels. So loud could be heard over radio and almost max volume

Cons: The pick up representative was terrible and messed up my reservation