6.0
Demasiado caro el costo del seguro por un carro pequeño.Reviewed 2022 Jun 13
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10.0
Cons:Navigation optionsReviewed 2020 Nov 27
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6.8
Vacation SUV rentalCons:I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.Reviewed 2017 Mar 27
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4.4
Beware of renting cars in PanamaPros:Car was nice.Cons:The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.Reviewed 2017 Mar 18
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2.0
Pros:the initial transition was very pleasantCons:While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.Reviewed 2017 Jan 26
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3.6
They want us to buy a them a new windshield.Cons:When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.Reviewed 2017 Jan 05
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2.0
Did not honor kayak reservationCons:The location at Panama City airport did not honor the reservation and I had to pay more than twice the reservation amountReviewed 2016 Dec 30
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7.6
Rental reviewPros:They were ready to take care of my needsCons:That one of the agent was easily distractedReviewed 2016 Dec 13
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4.4
Cons:Tried to charge us more than they were suppose to when vehicle was returnedReviewed 2016 Dec 05
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2.0
Smoking car and prepaid fiascoPros:The clerk at the pick up counter was courteousCons:No sympathy from the clerk at the drop off counter. Dismissed my issues of giving me a smoking vehicle and only 3/4 of a tank of gas when I prepaid for a full tank. Said it was my fault for not reporting my problems earlier. No help whatsoever.Reviewed 2016 Nov 27
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6.8
Cons:The price was not sincere, I paid before my travel, and when I arrived to tha airport to pick up my car, they say that I have tio pay more.Reviewed 2016 Nov 21
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4.8
Did not get what I ordered and the panamapass is oPros:I will be complaining directly to Dollar about my experience.Cons:I ordered a small car - they gave me a Tucson - it was late that evening and I was too tired to fight about it. I get small cars because the required insurance costs less and the gas is less. I was not told about where to park when I returned the car either and the $7/day for the panama pass is outrageous. The tolls equate to less than $10 for the trip to and from the airport. He said we could not use cash and we say lines that allowed cash payment. I will be requesting a credit from Dollar for the upcharge on the insurance and the pass charges. . Our biggest expense when visiting Panama is the car rental.Reviewed 2016 Sep 12
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