Pros: The vehicle was ready for me when I arrived.
Cons: The amount quoted for may stay was $95.00. My actual cost... $721.58. A lot more transparency is required here, there are many fees and additional required services. So while the actual cost of the car rental was indeed $95.00, that is obviously not where they make their money, it is in the fees where are not disclosed until you are there and it is too late to back out. As an additional kicker, I was charged $80 to vacuum the sand out of the car.
Cons: Navigation options
Cons: Mentioning of insurance in total sum. Your service is ridiculous and tricks people into making reservations with this company.
Pros: The easy drop off system
Cons: They did jot honor a reservation I made online because it was to cheap. They charge their counter price which was almost 5 times what the reservation was
Pros: Wrong country. Thought it was Panama City BEACH USA
Pros: Car was nice
Cons: Slapped nearly $200 of extra charges on me, AFTER I'd rung and been re-assured that there weren't any to pay. Was charged $121 for mandatory insurance, plus $60 for gas (without asking me, that I didn't want), $7 a day to use the tolls, plus the tolls themselves (real cost $2.50 per use)
Cons: I was told an amount online $125 for the week and when i get there they tell me it’s $405 if it’s going to include other things it should be included from the beginning
Cons: Rented a luxury or similar vehicle and received a economy (cheapest) car on the lot. Agent gave me an upgrade to a standard vehicle as a courtesy.... she said
Pros: It was a good vehicle
Cons: The over cost when returned!!!! There was additional $100+ added to end for no explanation...we will be contacting dollar!
Never rent from Dollar car rental in Panama by far the worst & rudest
Cons: The employees at the counter are there are the rudest and unprofessional people that you could meet in a foreign country. I recommend any other rental company but Dollar. This company needs to really put their best customer service people in their counters to greet and care about their customers. It takes only one person to ruin a company. I suggest to take Nancy off the counter immediately if you want to keep your customers from renting from you again. I used rent there every month and I was a loyal customer, but after meeting with Nancy at the counter I will never go back to Dollar in Panama.
Cons: First they tried to give us smaller car claiming that it was the same. Then every 10 mins they will tell us that the car comes in 10 mins. Throughout the wait time they would say that the car needs to be washed, then that the door could not open so they need to find another one, finally they drove us to another location to get another car. Last but not least, we paid almost 4x the price on Kayak even though it said 'total including taxes'. They said Kayak was 'web price' and this was 'real price'. Other customers before us argued about the same thing too. The whole thing lasted for almost 2 hours. Please try another company
Pros: Unlimited miles.
Cons: Additional services were added without explanation. Was defrauded by counter agents Victor T and Nancy Melendez. Just as well the vehicle suspension was suboptimal and the passenger side window motor did not work.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Panama City.
Dollar has 8 rental locations in Panama City. Take a look at our Dollar rental location map to find the best rental cars near you.