2.0
Pros:The service were good, but my rental car wasn’t all that great.Cons:The car selection and the cost for the amount of days I had itReviewed 2020 May 04
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8.0
Good car and servicePros:The counter service was great.Cons:The car had a plugged tired with a leak on the rear passager side. That called for multiple stops by gas stations to fill up with air.Reviewed 2018 May 30
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10.0
Everything was great.Pros:The car was a great size for the price.Cons:I couldn't pick it up early but that was not Dollar Rent a Car's fault. It was a busy weekend..Reviewed 2017 Oct 17
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2.0
Cons:Sat there for over an hour and he did not have a car available so that the detail guys did not show up and he was running way behind along with about 15 other reservations. Very poor service. If he is been straightforward and told me when I got to the counter that it was not going to be Ready for a good while I would've walk next-door and got a car next-door and I wouldn't of been upset.Reviewed 2017 Aug 13
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7.6
Pros:Customer service reps were very friendly and helpful.Cons:The car smelled like cigarette smoke.Reviewed 2017 Jul 31
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8.0
Cons:The clerk wanted to give me a compact car after reserving a Large car,Reviewed 2017 Jan 15
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9.2
Pros:The representative was very helpful and the car was a great value.Reviewed 2016 Sep 13
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2.0
Cons:Every aspect of the interaction. TerribleReviewed 2016 Jul 16
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8.8
Pros:Shantoya at the front desk did a great job. (Tallahassee Airport location)Reviewed 2016 Jul 05
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2.4
Horrible experiencePros:Nothing at all not the car style I selected!Cons:I didn't like the fact the vehicle selected was a special which said any normal size car which had a full size car for the image. Also I didn't knw anything about a $250 deposit! I'm over the age of 25. (29) The gave me a sorry ford focus which not anything close to a normal size car. No room in the back seat looks like a small mini van. So they gave me a compact car.....Reviewed 2016 Jun 21
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6.0
New Experience...my reserved car type was not avaiPros:Quick check in...easy to get car and leave parking lot.Cons:I reserved a mid-size car and was told only SUV/Minivans were available so I had no choice but to take one. Never experienced such a thing before?Reviewed 2016 Apr 30
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6.4
Cons:They messed up my reservation by giving away the car that I booked and then charged me extra for an upgrade.Reviewed 2016 Apr 12
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