Guest reviews
Overall rating
8.4
Excellent
Based on 38 reviews
Cleanliness
8.3
Comfort
8.6
Pick-up/Drop-off
8.3
Value for money
8.2
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
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5
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great experience
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9.6
Cons: Everything happened smoothly.
review from
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9.6
Pros: The people that I dealt with were all very professional and very nice. This rental was easy and a great experience.
Cons: When I picked up the car, it didn't have a full tank of gas. The needle was clearly below the full mark. I was headed to Costco in preparation for my drive on the next day and the tank took over five dollars of gas. Gas that day was $1.70/gallon. That is not a full tank in anyone's book. Otherwise everything else was great.
review from
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6.4
Pros: Car was very clean and in great shape.
Cons: The first car I was given was an SUV that I was not expecting as I preferred a sedan. In addition, this car had flat tire that forced me to return to the rental station after leaving to exchange. I was not happy having to walk back and forth from the lot with my belongings twice in rain.
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10.0
Cons: Everything was perfect
review from
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10.0
Pros: C
Cons: Customer service at both locations was excellent . Loved the suburu outback . Very clean and solid.
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10.0
Pros: Staff very professional and helpful.
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8.8
Thumbs Up
Pros: The drop off in Tallahassee was quick, easy, and an overall good experience.
review from
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10.0
Pros: You guys are the cheapest car rental in Tallahassee
Cons: Nothing
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8.0
Pros: It was quick and easy to pick up the car. The staff was efficient.
Cons: Got a call about a recall on the car left a message and never heard back.
review from
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10.0
Pros: That I need to keep the car a little longer then expected and they we're great about it
review from
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9.2
NEED LONGER HOURS IN TALLAHASSEE
Pros: Nice csr, good price.
Cons: Tallahassee in-town location now closes at 6 pm (it used to be 8 pm). I would be much more likely to use Avis if the closing time could be changed to at least 7 pm.
review from
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10.0
Very Easy - All the Way!
Pros: We rented in Tallahassee - and we trying to figure out how to get over to the car rental place - when my husband called Avis and they were there promptly to pick us up at out hotel. Super nice guy, too. Check-in process was easy and they gave us choice of two cars - my husband asked about a third one he had seen in the parking lot. Boom! We were out of there in a Jetta and really enjoyed the driving experience. As far as bringing it back to Tampa - just drive right on in and collect your belongings. They had personnel standing ready to greet us. Overall, great customer service and great price.
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