Book E-Z Rent-A-Car car rentals in Arlington

Arlington, VA, United States
3 Nov — 10 Nov
Same drop-off
Arlington, VA, United States
Wed 03.11
Noon
Wed 10.11
Noon
Driver's age:

Pros

"Super fast and friendly s."(in 69 reviews)
"The ."(in 765 reviews)
" drop off was easy"(in 742 reviews)

Cons

"The was horrible"(in 134 reviews)
"Shuttle bus was "(in 60 reviews)
"The and smelled bad."(in 36 reviews)

Reviews for E-Z Rent-A-Car in Arlington

Overall Rating5.2 OkayBased on 32 reviews
Cleanliness
5.5
Comfort
5.7
Overall
4.9
Pick-up/Drop-off
4.8
Value for money
5.2

Recent reviews

Traveler rating
2
4
3
13
0
Find reviews that mention:
2.0
Walked away with no carPros:The office was fine and the problems weren’t the fault of the staff behind the counter. I’m sure their cars are fine.Cons:Completely misinformed and ended so frustrated I left without my rental. They fail to inform any renter that a $350 hold PLUS the cost of the rental will be placed on your credit card for the duration of the trip. And then, slowly refunded to you, in a matter of 5-7 business days while it sits pending, damaging your available credit. They also fail to tell you, you will need to produce a physical proof of insurance document. The rental company is outside of a metro area where the average person doesn’t not own a car, much less walk around with proof of drivers insurance. All of this, never mentioned before I even handed over my license and address, and swiped my card of course. I knew Advantage was bad about similar things, booked with EZ Car to avoid the hassle, and it’s turns out, also unannounced - they are the same company! So, damned if you do, damned if you don’t.Reviewed 2017 Oct 16
review fromkayak
5.6
car was not in good conditionsPros:Distance of the car shop One of the workers was really nice and efficientCons:The car the gave us was not in good conditions at all, in fact it was not safe, the car had an engine problem, tire problem and collision lights issue. The attention and service they first gave us was not pleasant, the girl on the front desk was not helpful at all.Reviewed 2017 Dec 12
review fromkayak
7.6
Cons:The car smelled like body odorReviewed 2019 May 12
review fromkayak
2.0
Worst car "rental" ever!!!Pros:nothingCons:we didn't had the chance to rent the car. we went to the ez rent a car station and they said we needed a personal insurance. But we don't have one, and you didn't mentioned that we needed one. So we couldn't rent a car, and they send us to the concurrence to rent a car there! I will never ever book over kayak or ez rent a car again!!Reviewed 2017 Sep 24
review fromkayak
2.0
Missing CarPros:When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.Reviewed 2018 Feb 14
review fromkayak
10.0
Quick and easyPros:The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.Reviewed 2018 Feb 11
review fromkayak
3.2
one of the worst car rental experiences I've hadPros:The car was pretty clean and drove decently. There were no major dents or scratches.Cons:Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.Reviewed 2018 Mar 13
review fromkayak
2.0
They closed early and stranded us at the airportCons:Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.Reviewed 2018 Feb 21
review fromkayak
2.0
Terrible rental policy for local renters: Avoid!!Cons:I arrived at the counter in Arlington to find out that they have a very restrictive rental policy for local renters, requiring written proof of a current automobile comprehensive, collision and liability insurance policy in renters name covering injury to third persons or property (they do not accept credit card insurance, not even if primary coverage) and have mileage limitations. None of that info was provided at the time of booking. Only advantage and E-Z car have this policy. If you're a local customer, avoid them..Reviewed 2017 Sep 18
review fromkayak
2.0
Cons:notify whether it's cancelable or notReviewed 2019 Sep 09
review fromkayak
2.0
Pros:Bad customer service. Misinformed about rental policy.Reviewed 2018 Jan 04
review fromkayak
6.0
Would pay extra at a competitor next timePros:We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.Reviewed 2018 Feb 04
review fromkayak

Where can I find E-Z Rent-A-Car car rentals in Arlington?

2600 Jefferson Davis HWY, E-Z Rent-A-Car car rentals

Address

2600 Jefferson Davis HWY

Hours

Monday05:30 - 23:5900:00 - Invalid date
Tuesday05:30 - 23:5900:00 - Invalid date
Wednesday05:30 - 23:5900:00 - Invalid date
Thursday05:30 - 23:5900:00 - Invalid date
Friday05:30 - 23:5900:00 - Invalid date
Saturday05:30 - 23:5900:00 - Invalid date
Sunday05:30 - 23:5900:00 - Invalid date

Phone

+1 703 838 1666

Good to know

Most popular car type

Intermediate

Top tips for renting a car from E-Z Rent-A-Car in Arlington

  • Intermediate rental cars from E-Z Rent-A-Car in Arlington are around 14% cheaper than other car types, on average

FAQs about renting a car from E-Z Rent-A-Car in Arlington

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from E-Z Rent-A-Car in Arlington.

  • E-Z Rent-A-Car has 1 rental location in Arlington. Take a look at our E-Z Rent-A-Car rental location map to find the best rental cars near you.

  • No (According to our data)

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