Book Economy Rent a Car car rentals in Irvine

Reviews for Economy Rent a Car in Irvine

Recent reviews

Traveler rating

Excellent

5

Good

1

Okay

5

Mediocre

6

Poor

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6.0

Pros:there was someone waiting to greet me at drop off, who drove me to the airport and made drop-off very easy.Cons:Staff misdirected my call the first time, then advised me to wait for a shuttle bus despite the location being a very short walk from the airport. The office is in a Hilton but it looks terrible, the carpet is so full of stains that it clearly used to be some kind of broom closet. Having a debit card, not a credit card subjected me to a hefty extra fee. Overall checking in took about an hour, including about ten minutes waiting for someone to bring the car around, when I was told it would be quick. Then I was expected to inspect the car IN THE DARK and be liable for what was not able to be seen.Reviewed 2019 Nov 19

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4.0

Pros:Staff was friendly and helpful. Pick up and drop off were convenientCons:Car died and we were on hold with the rental car place for 40 minutes. Told us we needed to get a jumpstart. Battery cables were corroded, low tire pressure as wellReviewed 2019 Oct 02

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2.0

Pros:I got charged 2 xReviewed 2019 Jul 22

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4.0

Cons:Misleading information about the unlimited milage. There was hidden fees for thatReviewed 2019 Apr 07

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2.0

Pros:Nothing good to reportCons:Customer service was almost the bright spot, but the gentleman who picked me up was griping about how his coworker was late, which I totally understand, but it's not really my business. When she arrived, he reprimanded her within earshot of me, which was a bit uncomfortable. I am out of spaceReviewed 2019 Feb 20

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2.0

They charge me $68 for mileage but when I booked it says unlimited milCons:When I booked on the carrental.com it said unlimited mileage but when I received my final bill they changed me $68 for extra miles.Reviewed 2019 Jan 07

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4.0

Pros:That's a good question!Cons:Poor customer service from start to finish; Car had numerous dings and dents; Tank was not full when received.Reviewed 2018 May 07

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8.8

Pros:Clean car. Got a free upgradeCons:Only 1 person to check in and outReviewed 2018 Mar 09

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10.0

Great and affordablePros:ComfortableCons:All goodReviewed 2018 Jan 26

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2.0

Pros:Didn't get a carCons:No refunds. I didn't end up renting the car. Still cost me 80 bucks.Reviewed 2018 Jan 01

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3.6

Unorganized drop-offCons:When we dropped off our car, there was a paper sign on the door saying they had 'stepped out' and to leave the keys at the front hotel lobby desk. We relied on them for a shuttle to the airport. and they were no where to be found so we had to quickly uber, pushing our flight. They then later charged us for the entire tank at $5/gallon plus a $15 fee, even after we requested to have the option where they filled it for us, so we returned it empty. Customer service was terrible on the phone, saying the 'agent didnt remember you saying you needed that option' and that was their grounds for the charge. Total scam.Reviewed 2017 Nov 06

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10.0

great experiencdePros:affordableReviewed 2017 Oct 03

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More

• 4.6 /10Hertz Car Rentals at Irvine

• What is the most popular rental car from Economy Rent a Car in Irvine?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Economy Rent a Car in Irvine.

• How many car rental locations does Economy Rent a Car have in Irvine?

  Economy Rent a Car has 1 rental location in Irvine. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.

• Does Economy Rent a Car have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes