Guest reviews
Overall rating
8.2
Excellent
Based on 19 reviews
Cleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
8.3
Value for money
8.5
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Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveler rating
6
1
0
0
2
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10.0
Cons: Pro master is very roomt.
review from
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9.6
Pros: Staff was super friendly! Anthony was super helpful and patient when picking up the car.
review from
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10.0
Pros: The staff were very kind and helpful. They made it a very smooth and pleasant experience.
Cons: Everything was perfect. Thank you!
review from
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10.0
Super easy transaction. Great rate. Surprisingly good car (Mazda 3)
Pros: Hertz was very professional and efficient. Simple in and out process. I dealt with three employees in total and one was more helpful than the next. Good group of guys.
Cons: The location is a bit cramped.
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8.4
Pros: Great value.
Cons: Was surprised to find out that the car did not have cruise control, as every other car that I have ever rented has had that feature. Would have been nice for our long trip.
review from
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9.6
Great service
Pros: Pick-up was easy, staff was super helpful and friendly, fast process!
review from
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8.0
Easy transaction
Pros: Very easy to pick up and drop off. We ended up with a Nissan Altima as expected. I like the unlimited mileage deal. :-)
review from
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2.0
Cons: Pressuring sales person retaliated with a high deposit because I wouldn't buy additional insurance.
review from
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2.0
Last minute call
Cons: They called an hour before close time and saying the car is not available
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