I reserved a car, and the next morning, when I went to pick it up so that I could drive my family out of state for my mother’s funeral service, the manager said they didn’t have any cars and that the system should not have let me reserve the day before. My heart dropped as we were screwed over without a car. I was beyond myself about this worst experience. I will not rent from Hertz again.Reviewed 2022 Mar 07
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1.9
I reserved a cargo van and at the last minute was told (via phone message) that they didn't have a cargo van available. All of the plans made for the next day were ruined.Reviewed 2021 Sep 26
review from
10.0
Cons:Pro master is very roomt.Reviewed 2021 Mar 30
review from
9.6
Pros:Staff was super friendly! Anthony was super helpful and patient when picking up the car.Reviewed 2019 Apr 16
review from
10.0
Pros:The staff were very kind and helpful. They made it a very smooth and pleasant experience.Cons:Everything was perfect. Thank you!Reviewed 2019 Apr 14
review from
10.0
Super easy transaction. Great rate. Surprisingly good car (Mazda 3)Pros:Hertz was very professional and efficient. Simple in and out process. I dealt with three employees in total and one was more helpful than the next. Good group of guys.Cons:The location is a bit cramped.Reviewed 2018 Apr 21
review from
8.4
Pros:Great value.Cons:Was surprised to find out that the car did not have cruise control, as every other car that I have ever rented has had that feature. Would have been nice for our long trip.Reviewed 2018 Mar 21
review from
9.6
Great servicePros:Pick-up was easy, staff was super helpful and friendly, fast process!Reviewed 2017 Jul 26