Cons: If I actually got the rental I reserved. They didn't even have the rental I reserved. So I was unable to accomplish what I was trying to do. Horrible that I reserved something and they didn't even have it when I showed up.
Pros: Dropping of and picking up was gray. Staff was great.
Cons: Smelled like pigs. The Dodge van was the biggest piece of junk. Shook like a wooden rollercoaster, bounced like a trampoline, no USB plugs for phones. The radio controls where horrible. I would never buy one, or rent one.
Pros: Pickup and drop off was the easiest I’ve ever experienced.
Pros: Easy, easy, easy. Easy location, easy pick-up, and easy return.
I want a refund of the reservation fee! Not allowed to rent car!
Pros: Absolutely nothing!!!
Cons: I was thoroughly displeased with the fact that I couldn't rent the car and my reservation fee was not reimbursed. I've gone thru every bit of paperwork and terms and conditions and I've found nothing that states that I can not get a refund from my cancelled reservation.
Cons: I was forced to have the car the full duration because of eVoucher that I didn't sign on. Very bad.
Pros: Thank you for the great deal on a very reliable and comfortable vehicle for travel. The Hertz rep, Shanna, was pleasant and helpful. The vehicle was ready to pickup and clean.
Cons: All went well so nothing to complain about.
Pros: Friendly desk person.
Cons: Poor directions on how and where to park when returning car.
Pros: Excellent Service!
Pros: The counter person in Cedar Rapids was quick and efficient and got us on our way in a few minutes
Flight rerouted, Hertz no help
Cons: Flight got rerouted to another larger city due to weather, so I called in to get my pick up location switched to the other city. I was told that there were no cars available and there was nothing they could do. Ended up paying for the Hertz car (I didn’t use) and getting another from Enterprise, who was more than accommodating and cheaper. Never again.
Pros: They were efficient and very helpful
Hertz has 2 rental locations in Cedar Rapids. Take a look at our Hertz rental location map to find the best rental cars near you.