Book Hertz car rentals in Keflavik

Reviews for Hertz in Keflavik

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

0

Okay

2

Fair

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Mediocre

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Poor

1

10.0

Pros:Staff super friendly and helpful, no complaints.Reviewed 2020 Jul 14

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10.0

Pros:Pickup & drop-off was smooth despite of rush. Fresh coffee and the espresso machine at drop off made us feel so good after a long day of driving in snow.Reviewed 2019 Mar 28

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2.0

It was closedCons:The website said open 24 hours. I got to airport desk at 2:00 AM and it was closed. There was a sign with a phone number...I called and it said the number was not in service. I found another international phone number online...that also was not in service. There was no one at the airport information desk. I was only in Iceland for the day and that is why I needed to pick up the car as soon as I landed. So the car was useless to me and I never picked it up. I need a refundReviewed 2018 Oct 24

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5.2

ExtortionPros:Great carCons:Misplaced key resulted in fee that exceeded entire cost of five day rental. Payment forced under duress!Reviewed 2018 Oct 18

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7.6

The Toyota Yaris that could!Pros:The check in and check out process was fairly quick and simple. We got a small Toyota Yaris that took us all over Iceland, including the Westfjords and up mountains!Cons:Our Garmin GPS device was very out of date and in a few cases didn't even register the roads we needed on its map. It led us after several times which was frustrating.Reviewed 2018 Sep 15

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10.0

Pros:The team at the Hertz. The pick up and drop off was excellent!Cons:The price can be more competitive.Reviewed 2018 Sep 14

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5.6

Pros:Good car for IcelandCons:Return was slow and didn’t answer my questionsReviewed 2018 Sep 03

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8.4

Pros:Very easy straightforward process to pick up the car at the airport. The extra insurances were presented well and no pressuring to take them. We did opt for the windshield protection. Also the shuttle to the airport after drop off was fast.Cons:The drop off was a bit confusing. It was presented on the paperwork we received but might have been better to have a verbal explanation presented when we picked up the car too. They were quite busy when we were dropping off so there was no one in the office and no sign indicating the process so several people were just standing around waiting.Reviewed 2018 Aug 18

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8.4

Pros:Appreciated the key fob that provided discounts to Olis gas stations.Cons:Staff is not very friendly.Reviewed 2018 Jul 25

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8.8

Pros:Overall we had a great experience with the car it was exactly what we wanted! The car was very clean and in good working order.Cons:The check in process was very slow and the check out process was chaotic. I had to go inside to find someone to check in our car and there were so many cars returned there was no where to park.Reviewed 2017 Sep 14

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8.4

Good experiencePros:Nice carCons:Long wait to rent car.Reviewed 2017 Sep 08

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6.8

Cons:Drop off was closed because we had an early morning flight and there were no clear instructions on where to park or leave the keys. We drove around and couldn't figure it out so we just went to the airport to drop off our luggage first. Luckily the Hertz booth inside the airport for picking up your rental had a sign with a number so we could call and get instructions. However, if you didn't have a cell phone that worked in Iceland would have been difficult as well. Also the rental location was only a 5-10 min walk from the airport so it wasn't too bad once we got instructions. We did not plan for this because the website said that the Keflavik Hertz was open 24/7. In the end it worked out and it was pretty easy, but communication was difficult.Reviewed 2017 Sep 04

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• What is the most popular rental car from Hertz in Keflavik?

  Intermediate (Nissan Kicks or similar) is the most frequently booked rental car type from Hertz in Keflavik.

• How many car rental locations does Hertz have in Keflavik?

  Hertz has 1 rental location in Keflavik. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Keflavik Intl airport (KEF)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Keflavik Intl airport (KEF)?

  Yes