Book Hertz car rentals in New Haven

New Haven, CT, United States
24 Aug — 31 Aug
Same drop-off
New Haven, CT, United States
Wed 24.08
Noon
Wed 31.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in New Haven

Overall Rating7.4 GoodBased on 61 reviews
Cleanliness
7.7
Comfort
7.8
Overall
7.2
Pick-up/Drop-off
7.1
Value for money
7.0

Recent reviews

Traveler rating
18
3
5
8
0
Find reviews that mention:
10.0
Great quick service at check in and check out, great vehicle option, thumbs upReviewed 2022 Jun 13
review fromkayak
10.0
staff was very helpful and professionalReviewed 2022 Apr 01
review fromkayak
10.0
Lower price for rental.Reviewed 2021 Jul 09
review fromkayak
8.0
Pros:YesReviewed 2021 Jun 06
review fromkayak
8.0
Pros:Customer service was pleasantReviewed 2021 May 31
review fromkayak
2.0
Pros:Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortCons:Everything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experienceReviewed 2020 Jun 30
review fromkayak
10.0
Pros:The staff was very helpful. Car was clean and ready.Cons:The location is a little small so it's tough to pull in and out of the location but that's just nit picking because I have nothing else bad to say lolReviewed 2020 Jan 31
review fromkayak
4.8
Pros:Staff was polite.Cons:Staff was slow, distracted and ended up giving us the contract paperwork for a different car than the one we were given, this caused us problems we had to exchange the car on 4th of July because of a flat tire. We had to just rent another car. Spent almost an hour and 15 minutes picking up the carReviewed 2019 Jul 08
review fromkayak
6.8
Pros:Car was excellent, clean, drove very wellCons:At the time of pickup the attendant took every opportunity to upcharge me on extra features as if they were standard or required. Was confusing and dishonest, had me sign off before even seeing an itemized list. Did not even realize she enrolled me for expensive add-ons until it was doneReviewed 2019 Jun 11
review fromkayak
9.2
Pros:It was convenient that Hertz picked us up from our home for the rental pick-up.Cons:The drop-off time was quite long (20+ minutes), which seemed excessive. We also didn't get dropped off the same way we were picked up before our rental.Reviewed 2019 May 25
review fromkayak
9.6
Pros:Staff was super friendlyCons:Space is a little cramped, and the lot itself is very packed inReviewed 2019 Jan 31
review fromkayak
2.0
Misinformation and additional fees!Cons:KAYAK does not take in account the additional fees applied by Hertz when under the age of 25 in the United States. I had specified my age correctly on the website and was under the impression that everything had been paid. Once I had arrived at Hertz the day of pick up another $500 plus fee was required. Ended up cancelling the rental and will be asking for a refund.Reviewed 2019 Jan 07
review fromkayak

Where can I find Hertz car rentals in New Haven?

1 George Street, Hertz car rentals

Address

1 George Street

Hours

Thursday08:00 - 18:00
Saturday09:00 - 13:00
Monday08:00 - 18:00
Wednesday08:00 - 18:00
Friday08:00 - 18:00
Tuesday08:00 - 18:00
Sunday10:00 - 14:00

Phone

+1 203 777 6861

Good to know

Most popular location

1 George Street

Most popular car type

Standard

FAQs about renting a car from Hertz in New Haven