Book Budget car rentals in New Haven

Reviews for Budget in New Haven

Recent reviews

Traveler rating

Wonderful

5

Very good

2

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

7

8.0

Found keys in back seat and gave to attendant. Car not washed.Reviewed 2023 Oct 14

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10.0

Cons:Car speakers didn’t workReviewed 2021 Apr 03

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10.0

Cons:NothingReviewed 2021 Mar 27

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10.0

Pros:Everyone was very helpful and polite. The little Ford suv drove perfectly thanks guys😁Cons:NothingReviewed 2021 Mar 13

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4.0

Cons:They could not find my car after dropping it off after hours. The car was not as clean as it could be and the price was way too high.Reviewed 2021 Jan 06

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5.6

Pros:Car was a good option, clean and pretty new. No issues with the car.Cons:Pick up and drop-off were rough. Both took nearly an hour due to short staffing. The one staffer at pickup wasn't wearing a mask even as he cleaned the car, which he only did after we showed up to pick it up. At drop-off, waited 45 minutes just to hand over the agreement slip after exiting the vehicle.Reviewed 2020 Sep 09

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10.0

Pros:Everything was great, picking up and dropping off were very easy. The car was in excellent condition and cleanliness was great.Cons:Not sure why I had to pay 22 on kayak and then the whole rental amount at the rental agency. I was under the impression I was paying some “due now” and would pay the rest at pick up. Kayak, please explain?Reviewed 2019 Aug 20

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10.0

Patrick, the manager is greatPros:Patrick, the manager at Union Station made the whole expense pain freeReviewed 2018 Nov 25

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2.4

NEVER USE BUDGET IN NEW HAVENPros:NOTHINGCons:Overpriced and a total rip off. The staff wouldn't work with me to make changes and when I saw a much cheaper price for the same car at the same place, he wouldn't honor it.Reviewed 2018 Aug 16

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9.6

Usually use Enterprise, but Budget was great!Pros:Patrick was excellent. He gave us the best price. We were treated well and everything went smoothly. We were concerned because of past poor reviews, but all was super.Cons:Car interior needed a more thorough cleaning, but I like everything really clean. Car indicator said it was due for maintenance and oil change. It was a newer model and we had no issues while driving.Reviewed 2018 Aug 08

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4.4

No flexibiltyCons:We had a situation arise where we needed to return the car a day early and found very little flexibility from the Budget location where we dropped off. Customer service was also not helpful in finding us a solution without charging us a $200 one way fee for a situation out of our control. Luckily the location we did go to to return the car a day early was understanding. Kudos to the Logan Airport location.Reviewed 2018 Apr 03

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10.0

Great to be able to rent a car at the New Haven Train StationPros:Quick and efficient check in and check out, and very convenient location!Cons:I should have asked where the button to open the gas cap was - took me 10 minutes to find it at the gas station!Reviewed 2018 Jan 22

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More

• 6.2 /10Enterprise Rent-A-Car Car Rentals at New Haven
• 5.6 /10Avis Car Rentals at New Haven
• 7.5 /10Hertz Car Rentals at New Haven

• What is the most popular rental car from Budget in New Haven?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Budget in New Haven.

• How many car rental locations does Budget have in New Haven?

  Budget has 3 rental locations in New Haven. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Tweed-New Haven airport (HVN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Tweed-New Haven airport (HVN)?

  Yes