Book Enterprise Rent-A-Car car rentals in New Haven

Reviews for Enterprise Rent-A-Car in New Haven

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10.0

Customer service was top notch. Adis was particularly patient and helpful.Reviewed 2023 Jan 10

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6.0

Pros:Good experience. Except needed the car for several more days. Non available at the time. Had to go with Budget rental for the additional time needed.Reviewed 2020 Oct 27

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3.2

Pros:Staff was friendly and helpfulCons:Car was dirty, gas tank was empty, no one there when car returned during business hoursReviewed 2020 Aug 15

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9.6

Pros:Drop of super easy and close by. Staff were friendly and efficientCons:No one was at the return counter when I returned the car, I don't like doing this because if there is an additional charge it is hard to argueReviewed 2019 Oct 12

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6.8

Pros:Drop off was very fast.Cons:The car we reserved was not there and they had no others like it. Had to give us a smaller vehicle.Reviewed 2019 Jun 21

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2.0

Pros:A Service with a smile in the nicest wayCons:NothingReviewed 2019 Mar 06

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10.0

Great service nice people.Pros:Quick and efficient notingCons:Nothing.Reviewed 2017 Apr 11

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4.4

Pros:I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.Cons:Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...Reviewed 2017 Mar 15

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2.0

Terrible ServiceCons:The cars were not available when we arrived and they said it would take "at least another hour." We had to switch companies and it cost us several hundred dollars more. It was a terrible experience.Reviewed 2016 Nov 19

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• What is the most popular rental car from Enterprise Rent-A-Car in New Haven?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in New Haven.

• How many car rental locations does Enterprise Rent-A-Car have in New Haven?

  Enterprise Rent-A-Car has 3 rental locations in New Haven. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes