2.0
Did not have requested hybrid car or any real alternativeReviewed 2023 Aug 28
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6.0
We received two faulty cars. The first was a breeze to exchange in Portland, ME. The second was incredibly dangerous and took us asking to speak with a a manager for our situation to be taken seriously and car of equal value to be provided. Overall we had a good experience.Reviewed 2023 Aug 11
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6.0
choice of cars available needs to be improved.Reviewed 2023 Jul 31
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8.0
New Haven CT airport is terrible. Rental car team was outstanding, the rental counter and area need to be upgraded, a lot.Reviewed 2022 Oct 24
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8.0
The only difficulty I had was my secretary booked the car under my nickname Jack. My ID says my formal name John. They just didn't know the nickname for John is Jack and even though my photo ID's and passport have my picture and name John, it took them quite some time and I had to find a card that said Jack on it. Fortunately I had a Costco card with that name and my picture, or else I may have been in real trouble and seriously delayed. Lesson? use the name of my ID on all bookingsReviewed 2022 Sep 24
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10.0
Customer service was on point, good work! Nicer /Newer vehicles would be appreciated.Reviewed 2022 Mar 06
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4.0
The vehicle was filthy seats, windows I wiped down the interior then had to clean the front windshield if I wasn’t in a hurry I would have asked for a different car!Reviewed 2022 Jan 17
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2.0
Avis did not have a car available. Customer service did not bother to call to let us know. So we wasted an hour going to pick up a nonexistent rental carReviewed 2021 Nov 23
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10.0
Avis in New Haven was excellent. We rented two 12 passenger vans and they were very clean and well maintained. The staff at Avis were also very friendly and helpful. I would definitely rent a car from them again!Reviewed 2021 Oct 25
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1.9
Charged >$200 more than than the advertised priceReviewed 2021 Sep 21
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1.9
I was able to schedule a rental online. Pick up is at 4pm. They CLOSE AT 4!Reviewed 2021 Sep 21
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1.9
I went to pick up the rental at Avis and they did not have any cars. They canceled online but I hadn't seen it before I showed up. Very disappointing.Reviewed 2021 Sep 06
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