6.0
The car was not cleaned before handing to me.Reviewed 2022 Oct 02
review from![kayak]()
10.0
The staff were very accommodating to my needs , especially Pedro. Also, good ratesReviewed 2022 Aug 29
review from![kayak]()
2.0
I showed up and Hertz did not have the vehicle that I booked online. Super disappointing.Reviewed 2022 Mar 02
review from![kayak]()
10.0
Excellent people working in that office!Reviewed 2021 Nov 18
review from![kayak]()
2.0
Cons:The customer service at the Hertz location was horrible and it’s a shabby place.Reviewed 2019 Dec 03
review from![kayak]()
4.0
Cons:Can’t drop off after 6pm, so basically was only able to use the car for a few hours.Reviewed 2019 Oct 22
review from![kayak]()
2.0
Cons:They didn’t have a car for me to rent despite accepting my reservation so I had to travel across town to make an alternate reservation. Massive waste of my time and money.Reviewed 2019 Aug 18
review from![kayak]()
2.0
Pros:I did not like anything as I was not able to get the car. I left work only to arrive at the location on time and once I did they informed me there was no car available and that the info on your website had not been updated. I'm very disappointed and now reluctant to use your services again.Cons:I did not like anything as I was not able to get the car. I left work only to arrive at the location on time and once I did they informed me there was no car available and that the info on your website had not been updated. I'm very disappointed and now reluctant to use your services again.Reviewed 2019 Jun 13
review from![kayak]()
10.0
Pros:The car was awesome !!!Cons:The front desk clerks need some customer service training. Rude and didn’t even realize it lolReviewed 2019 Apr 10
review from![kayak]()
6.4
Pros:Staff was nice.Cons:Not enough people working. Hours did not match google/online. Staff takes a one hour break and no other way to get help/pick up car/etc. I requested, paid and confirmed a small car (lower mpg and parking in LA is difficult). Was given a full size car and the only other choice was a nice suv for 2x $Reviewed 2019 Mar 24
review from![kayak]()
10.0
Pros:EasyCons:Pick up and drop off is at easeReviewed 2019 Feb 17
review from![kayak]()
9.6
Pros:Good staff (Alex)Cons:Old used coffee cups left in center consoleReviewed 2019 Jan 28
review from![kayak]()