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Miami Beach hotels near Bass Museum of Art
Search hundreds of travel sites at once for Bass Museum of Art hotels in Miami Beach
Compare vs. KAYAK
Best Miami Beach hotels near Bass Museum of Art
Located in Mid Beach, this beachfront hotel is on the boardwalk and within 1 mi (2 km) of Miami City Ballet, Bass Museum of Art and Miami Beach Convention Center. Lincoln Road Mall and Mount Sinai Medical Center are also within 2 mi (3 km).
Overall 9.0 Excellent
Based on 198 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: I would like to mention especially Mr Mohamad El Csabi one of the managers that gave us very professional service
Okay
5.7
Pros: Design.
Cons: The staff of the hotel us undertrained. Absolutely unprofessional.
With direct access to the beach, this South Beach hotel is within 1 mi (2 km) of Miami City Ballet, Miami Beach Boardwalk and Collins Avenue Shopping Area. Miami Beach Convention Center and Lincoln Road Mall are also within 1 mile (2 km).
Overall 8.6 Excellent
Based on 805 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
7.7
Excellent
8.8
Pros: Beautiful hotel and well kept. Good spa experience, beach and pool.
Cons: Service could have been better
Okay
4.2
Pros: Location was great.
Cons: The service at bar and market restaurant was awful. Service on beach was sketchy.
Excellent
10.0
Pros: Great staff! Wonderful food and beverage. Loved the service on the beach.
Located in South Beach, this beachfront hotel is in the city centre and within a 5-minute walk of Miami City Ballet and Miami Beach Boardwalk. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 10 minutes.
Overall 8.6 Excellent
Based on 736 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Nestled on the beach, this South Beach hotel is within a 10-minute walk of Collins Avenue Shopping Area and Miami Beach Convention Center. Lincoln Road Mall and Ocean Drive are also within 1 mi (2 km).
Overall 8.5 Excellent
Based on 322 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Grate Relax & full service
Cons: None
Okay
4.5
Pros: Beach was lovely, Concierge staff assigned was great.
Cons: Unbelievable noise until 4am from poolside club. Cleaning of room was mediocre. Pool very crowded during day.
Excellent
10.0
Pros: This is the only place we'll stay when we go to South Beach. Service is always impeccable! Staff goes above and beyond. Gaby took wonderful care of us on this trip. Accommodations are beautiful.
Cons: Nothing
Nestled on the beach, this South Beach hotel is within a 5-minute walk of Collins Avenue Shopping Area, Miami Beach Boardwalk and Espanola Way and Washington Avenue. Lincoln Road Mall and Ocean Drive are also within 10 minutes.
Overall 8.4 Excellent
Based on 2,563 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
10.0
Excellent
9.4
Good
6.2
Cons: The bed was ridiculously soft. It was MISERABLE. Back still hurting three days later
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Good
6.0
We enjoyed our stay at the hotel. The breakfast was great as was the breakfast staff. The room was just ok. We prefer to have a balcony and were not afforded the opportunity to switch rooms. The hotel was very busy due to the local event. The pool area was accommodating and clean. Our kids enjoyed the arcade! Overall the stay was good.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
6.0
Excellent
10.0
Excellent
10.0
Good
6.2
Pros: Location
Cons: Under construction; noisy
Excellent
8.2
Pros: Great pool and beach
Cons: Had to get up very early to get a good spot at the pool
Excellent
10.0
Pros: I had a very pleasant stay, the staff was amazing.
Cons: Nothing
Excellent
9.1
Pros: Beautiful location on the beach nice pool and 1 block from ocean Ave south beach art deco district.
Excellent
8.0
Cons: Pool staff needs improvement
Excellent
8.0
Pros: Great location!
Excellent
9.7
Pros: Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.
Good
6.2
Pros: Location, layout
Cons: Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done
Excellent
9.4
Cons: No music on pool area
Okay
5.4
Pros: Great location in south beach
Cons: Very over priced for what you received The staff was not accommodating to our needs
Excellent
10.0
Pros: Location, service, hotel amenities
Excellent
8.8
Pros: Location, beach access, general atmosphere were all great
Cons: Only negative was the Rec Room. That needs to be improved, but otherwise, the Loews Miami was fantastic
Good
6.8
Pros: Five star food at Lure.
Cons: The pool was too cold to swim in. Next door resorts had very warm pools. No excuse for this. Very disappointing.
Excellent
9.7
Pros: Pool area was beautiful, and open 24 hours! Love how the hotel was right next to the beach. Staff was very helpful and friendly.
Cons: Price of food and drinks at the pool / beach was expensive, but it was what I expected when booking the hotel. Beach chairs were included in the resort fee, which was nice, but the fee didn't include a beach umbrella with the chairs...the umbrella was an extra $25 for the day (and we absolutely needed the umbrella because it was so hot outside).
Excellent
9.4
Pros: Had a great time very understanding staff and food prices were good at hotel lounge and restaurants
Good
6.8
Pros: It's a nice hotel, nice location, clean, nice staff, nice beachfront
Cons: We stayed there for a week and we didn't like: - Noisy, music everywhere, very loud, not smooth nor relaxing - noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers - noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy - fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive. I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days. After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend the morning there but could not resist the music of the hotel and the personal music of some guests.
Good
6.0
Pros: The view from the room
Cons: The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk
Good
6.0
Pros: the hotel amenities were fine, meals were good not exceptional. pool is nice as is beach access.
Cons: i don't recommend for a vacation setting. hotel is very large, busy - not relaxing for a couple. Lacked the intimacy and romantic touches of other hotels catering to vacationers vs. business.
Good
6.0
Pros: Hotel is good but pricey for its accommodation .building is little old .
Cons: Beach is too far from hotel. Bathroom is small for the price paid for room
Excellent
9.7
Pros: I loved the hotel was right by the beach The amenities including the spa, banana boat, beach chairs and excellent customer service
Excellent
9.4
Pros: Beautiful hotel, with a very very attentive staff. This hotel is walking distance from all the best parts of Miami Beach.
Cons: The only bad thing about this hotel is that there are sooo many families (mostly from Europe) here, that the pool becomes way too crowded. As a couple in their 20s, we had to avoid the pool, and stay in the ocean.
Excellent
9.4
Pros: The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss
Cons: ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating
Located in South Beach, this romantic hotel is steps away from Art Deco Historic District, Collins Avenue Shopping Area and Ocean Drive. Miami Beach Boardwalk and Espanola Way and Washington Avenue are also within 5 minutes.
Overall 8.4 Excellent
Based on 639 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Low key luxurious
Good
7.7
Excellent
8.2
Excellent
9.1
Good
6.5
Excellent
9.6
Pros: Location and staff were wonderful! The final bill was as indicated with no surprises, which is common in South Beach. I will certainly stay there again, as I frequent south beach a few times a year for the weekend.
Cons: The pool is a bit small, but also felt very private and is Shaded by mid afternoon. Rooms were small, but still larger then some similar hotels I have stayed at in the area.
Excellent
8.0
Pros: For some reason they didn't tell us, they upgraded our regular room to a suite and the only room in the hotel with a balcony. Plenty of room for the 3 people we had and overall a clean place, with some minor work needed in areas.
Cons: The balcony had an outside shower that my one friend accidentally broke by just pulling the chain to turn it on, causing it to dump water out nonstop with no easily accessible or noticeable turn off valve. We let the front desk know and it took them a little bit of time to have someone from maintenance take a look at it. Once he was up, even he was unsure of how to turn it off, attempting to turn several different knobs and valves throughout the room. Eventually, he was able to get the large flow of water down to a drizzle, but at the cost of the water to our room. When we needed to use the bathroom for the toilet, sink, or shower, we had to play with the nozzles ourselves to try and figure out how to turn the water back on to our bathroom while also turning up the volume of water outside too. It's a bit concerning as when we told the front desk they said it "happens all the time" so I am hoping that not only will they still return my security deposit on the room, but will also try and find a better resolution to what sounds to be a recurring problem.
Good
7.3
Pros: Great staff
Cons: They don't really have parking even though they advertise it.
Excellent
8.0
Pros: Good location, staff was friendly
Cons: A bit overpriced- our room did not have a microwave and the water in the shower did not get hot or warm the morning we were leaving. Spoke to staff but they were not aware of any problems regarding the hot water.
Excellent
10.0
Pros: The staff was absolutely amazing! They were extremely helpful. The hotel was a block from the beach, clean, affordable. I will never stay at a different hotel when coming to Miami.
Cons: Nothing
Okay
4.0
Pros: Few things, the bathroom is ok
Cons: This is not a 4star hotel
Excellent
10.0
Pros: This was my 2nd time staying here at the stiles and it was just as good as the first time. Very clean great staff prime location. It easily became our favorite hotel
Mediocre
2.0
Pros: Nothing
Cons: Everything no rooms relocated us to 29th. Said they would pay for breakfest ubers never happend. Overall they were try hard purchased a 6 pack of beer for us and the front desk giy not his fault. Also paid for our cab not good enough for how much we spent and where we wanted to ne at. We had plans with friends with walking of the property
Okay
4.8
Pros: Friendly staff, comfortable beds.
Cons: Amenities: TINY room, missing refrigerator, mold in showers. Only two complimentary beach chairs (we had three guests). Location: Hotel is a little bit of a walk from the South Beach area where the major hotels are. There was also a SHOOTING in the alley outside of the hotel (we heard the gunshots from our room and it was confirmed later on the news). Misc.: We were also NOT told about the $20 per day "resort fee" that we were made to pay upon checking out.
Good
6.3
Pros: The proximity to the beach was fantastic as was the closeness to shopping/restaurants and Espanola Way. The decor was fun and really captured the feel of the surrounding art deco neighborhood. The staff were also very friendly, warm and welcoming to the hotel.
Cons: This was definitely not a 4 star hotel. The building and furniture were old looking and outdated and needed some serious TLC. Looks like they haven't put much work into renovations in quite some time. The sink was cracked, the tile needed a cleaning, there was hair on the bathroom floor, it just didn't feel clean and new. The bed was super creaky and the carpet stained. Definitely not what I would have expected from a hotel with this rating. Maybe 3 stars but definitely not 4 and I could have gotten something much nicer for the same price.
Excellent
8.2
Pros: Close to beach and good eating places. Pleasant and welcoming staff. Breakfast included. Good location in South Beach Miami.
Excellent
10.0
Pros: We had a great stay in this south beach hotel. We had a penthouse unit with our own private balcony with chairs and chaises with a fantasy view. The staff was great the room was very large bright and clean. Overall a great time.
Cons: The bar was under renovation so no drinks in lobby but who drinks in the lobby anyways.
Okay
5.0
Pros: Location is great and very kind staffs.
Cons: BEWARE OF BEDBUGS!!! Mattress condition was terrible!
Okay
5.1
Cons: Not one of the lamps in my room work. If it weren't for the high-hat lights the room would have been completely dark
Excellent
8.2
Pros: Everything was great here except the shower and bathroom, which I discussed in my negative comments. Otherwise, the decor, staff, location, etc were awesome. We had a great time here.
Cons: The shower was dirty. It had mildew or mold growing in the grout. Also, the bathroom smelled like sewage, which is not necessarily the hotel's fault. Sometimes there is nothing that can be done based on the way the plumbing is set up. The only other time I have experienced this though, was at a hostel in Costa Rica. So it was a bit disappointing.
Excellent
9.6
Pros: The one thing I noticed upon check in was the kindness of the front desk agent from Boston and all the other staff was on point. I felt extremely welcomed. I'm a local from miami and my boyfriend and I are definitely coming back.
Cons: Honestly nothing
Okay
4.8
Pros: - Good location - Staff seemed nice
Cons: - $20 "resort" fee they charge on top of the reservation that you can't opt out of. Plus taxes. - Smallish rooms, but decent furniture - A/C was really, really loud
Located in Mid Beach, this beachfront hotel is on the boardwalk and within 2 mi (3 km) of Mount Sinai Medical Center, Miami Beach Convention Center and Fillmore Miami Beach. Lincoln Road Mall and Art Deco Historic District are also within 3 mi (5 km).
Overall 8.2 Excellent
Based on 876 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Okay
4.0
Pros: Breakfast was good but expensive
Cons: Everything
Good
7.4
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
9.4
Excellent
10.0
Pros: Clean, chic, comfortable rooms, lovely pool, friendly staff and convenient location
Okay
5.4
Pros: Food was delicious but expensive and staff was friendly.
Cons: The construction they had going on was started at 8am which SUCKED! This should have been disclosed by the hotel upon booking. Prices for food were outrageous. The hotel booking site this review is appearing on should have done some research and mentioned the construction.
Okay
5.7
Pros: It was new
Cons: The hotel hosted an event at the pool all day Saturday which meant it was closed to hotel guests. Relaxing and drinking poolside was not an option but one we had counted on and paid for. Management should have mentioned the event when our reservations were booked, alerted us at check-in or made an appropriate accommodation. We expected better.
Okay
5.7
Pros: The spot on the beach, the free coffee am, the location not in the centre of Miami nightlife.
Cons: I will expect more cleanliness in the kids pool. In all my stay I saw rest of food and hairs floating in the water. Also not all the walet parkings were gently.
Excellent
10.0
Pros: The service was wonderful, the room was clean, roomy, and had a great view. We will certainly stay again given the opportunity to return.
Excellent
9.7
Pros: My stay at Thompson was very satisfactory. Everybody smiled and greeted us everywhere without making us uncomfortable or being too friendly. It was a quiet and relaxing stay that I very much anticipated, and I was glad that I chose Thompson for my first visit to Miami Beach!
Cons: Some items in the fridge were gone, which I happened to find out while using it to store some food, but it was immediately taken care of as soon as we called the front desk to notify it. All in all, great experience!
Excellent
10.0
Pros: Staff were polite and welcoming. Loved the beach!
Cons: Room was nice but wish it could have been serviced daily (understand that this is likely due to rules/regulations surrounding COVID). Mini-fridge did not keep cold.
Excellent
9.1
Pros: Room, Beach pool
Cons: No coffee Long wait for breakfast in restaurant Lack of soundproof walls -noisy elevator
Good
6.8
Pros: The room was nice and clean. The people were friendly. The pools were nice. The beach was great.
Cons: Room: We had requested an ocean view room with a patio. We were not given any options. The room# was 534. It was on the side of the building facing west so our main view was the hotel rooms on the other side. There was just a sliver of ocean view. If I were to go again I would insist on a room facing East and much higher up. Noise: Music from the restaurant was loud and started at 10:00 p.m. and continued until 4:30 in the morning. Extra Charges: There was a $150 charge extra per night which will be allegedly refunded. the parking was $40 per night. The taxes are a killer.So for two nights at a quoted rate of $260 per night, instead of being $520 turned out to be $729.
Mediocre
2.0
Cons: Staff and cleanliness
Excellent
9.4
Pros: Location, cleanliness, facilities, comfort
Cons: Prices for valet parking as well as some of the extra fees charged (eg $22 for a parasol on the beach or $5 for a small bottle of water in the room) are excessively expensive.
Okay
5.7
Pros: Pool and beach are the best part of this hotel.
Cons: Rooms facing Collins are loud. Traffic noise is awful.
Excellent
10.0
Cons: The lines at front desk were always really long.
Excellent
8.0
Pros: I liked that fact that it was right on the beach. It was nothing to fancy, just somewhere comfortable to stay
Mediocre
2.0
Pros: Location
Cons: Only one front desk only one guy huge lines you have to wait one hour just to speak to someone
Excellent
8.8
Pros: Staff was upbeat,sincerely friendly at every encounter,made for a pleasant stay!
Cons: Short staffed at breakfast,and lunch,no interest in trying dinner,menus bland, quality subpar,kitchen glitches everyday,restaurant is weakest link in the hotel.
KAYAK Miami Beach is the first-ever stay experience brought to you by KAYAK.com. Located in the heart of Miami Beach’s vibrant cultural and culinary scene, our hotel takes inspiration from its community while using tech to craft an amazing experience for our guests. Let this historic Art Deco landmark reimagined as a modern boutique hotel become your hideaway and home base for discovering nearby beaches, art museums, shopping and local experiences. Your stay at KAYAK Miami Beach is whatever you want it to be: enjoy seamless access to your room, always-on guest services, and reservations through OpenTable for our on-site restaurant, Layla.
Overall 8.0 Excellent
Based on 289 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Excellent
8.0
Pros: The hotel is in a great location! It’s a good value for the money and nice to have it be quieter/smaller than the other south beach hotel options. Definitely a far more relaxing stay that some of my other trips down to Miami.
Cons: The staff was super warm, welcoming, and kind. The hotel recently opened and you could tell so a bit by the organization. My lunch took an hour and a half to come one day after having the wrong order delivered twice. My room wasn’t made up another day after requesting it to be cleaned several hours earlier. Overall, it was a very pleasant experience and these seem to just hiccups of a new opening.
Excellent
8.0
Pros: This hotel is so cute! The bathrooms are lovely and large and rooms have a mini bar/fridge which is always a plus. Plenty of full length mirrors.
Cons: THE only downside of This hotel is that the rooms have a smell of mold/ mildew. You can tell the hotel is an old building that got a facelift and somewhere they left off the fix mold part. I opened windows daily to air it out so it was Manageable. Just definitely be aware of this.
Excellent
10.0
KAYAK Miami Beach is a beautiful hotel in an underrated part of South Beach. We loved going to Layla and hanging out at the bar in the lobby. The rooms were super comfortable and our suite had enough space to for our whole group to hang out. Great vibes all around.
Excellent
8.0
Pros: I love the vibe, decor, the staff was very friendly
Cons: The room and hotel could have been cleaner. I think it’s just busier and there isn’t enough staff to support it
Good
6.0
Pros: the fast service & replies from staff
Cons: refrigerator that actually works AND microwave in room would help
Excellent
10.0
Great stay. Staff is friendly and hotel is very clean.
Excellent
10.0
The Quad room was great for 5 adults to sleep, but not to hang out as it’s pretty small. The only downside is that it doesn’t have windows, so you can’t glimpse outside for some daylight in the morning
Excellent
10.0
Our room wasn’t ready and it smelled a bit like mildew once we walked in. But everything was taken care of.
Located in Mid Beach, this hotel is within a 10-minute walk of Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 2 miles (3 km).
Overall 8.0 Excellent
Based on 987 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
10.0
Mediocre
2.0
Non working thermostat wouldn’t hold temperature automatically and has caused us to manually turn AC on or off. So we were either cold or hot. Staff played a game of “we don’t understand” with us instead of helping. For three days nothing was done about it. At checkout they gave us $50 gift card to their crappy restaurant even though I explained that we were leaving to the airport. That pretty much sums up their wish to help. Do Not Stay Here.
Excellent
10.0
Pros: Everything
Cons: valet $36
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
8.0
Good
6.0
Pros: Tavern is a great restaurant, the rooftop has a great view and the staff is friendly.
Cons: No daily cleaning due to COVID, you can’t open windows and there’s no room service.
Mediocre
2.0
Pros: Location
Cons: Service
Mediocre
3.7
Cons: The hotel and staff were terrible. The front desk were SO RUDE, I felt uncomfortable going to speak to them. The hotel looks nothing like it’s pictures. Sheets and towels were always dirty with hair found in them. It was dirty, old, air circulation in rooms were terrible and I got sick from mould. Additionally you can hear everything, better buy earplugs. Tanning decks have no maintenance staff and is never cleaned.
Okay
4.0
Pros: I like it when I received my car after 50 minutes so that I could get to my meeting. I liked it when I left the unapologetic staff who just shrugged when I wonder why my car hadn't arrived after I had properly followed their recommendation that I call 25 minutes early to get my car...it took 50. I liked it when I left the counter at check out after explaining that my linen STUNK of BLEACH .
Cons: I COULD BARELY SLEEP THE STENCH OF BLEACH ON ALL OF THE LINEN WAS SO STRONG. I FOLLOWED THE RECOMMENDED PROCEDURE OF CALLING 25 MINUTES EARLY TO GET MY CAR AT CHECK OUT. IT TOOK 50 TO ARRIVE AND I ALMOST MISSED MY MEETING. THE ROOM WAS SMALL, OVER PRICED NO VANITY NOT EVEN A LUGGAGE RACK AND THOSE IRRITATING WIRE HANGGERS YOU CAN REMOVE WHEN YOU ARE TRYING TO HANG CLOTHES, IN THIS CASE WHILE WEDGED IN THE CORNER OF THIS TINY $500 ROOM. THE LOCATION WAS PROPOSED AS NORMALLY COSTING $1000 PER NIGHT. I ONLY CHOSE IT BECAUSE OF PROXIMITY TO A MEETING. THE LOBBY WAS EQYAL TO A POOR QUALITY HIGHWAY MOTEL.
Excellent
10.0
Pros: My wife and I were able to celebrate our anniversary in warm sunny Miami. I booked the hotel on Kayak.com due to the good reviews and value. We were not disappointed. The room was very clean and decorated so well. The accommodations were outstanding. The Tavern restaurant was amazing, we ate there twice. The staff goes above and beyond to make you feel welcome. I'd reccomend this place to anyone wanting a great experience with close proximity to the beach.
Cons: The thermostat didn't seem to work. We finally figured out that we had to continuously turn on the fan to cool the room because it was set to 80. maybe it's a Miami thing to have warm rooms but we're from Ohio where we keep our summer thermostat around 65.
Excellent
9.4
Pros: The customer service was great and very comfortable beds
Cons: Just a lil out the way from south beach had to take a lot of car services
Excellent
10.0
Pros: A friend and I came to Hotel Croydon for an extended girls weekend and to run the Miami Half Marathon. It was such a great experience! The staff is friendly, the rooms are gorgeous, and the beach access is so convenient. We booked through Kayak which saved us some money - it was such a great value. I highly recommend this hotel for couples, friends, and families. One thing to take note of... the hotel shuttle came to the airport to pick us up on the hour. This is an automatic thing - they come every hour on the hour. However, when you're using the shuttle to come back to airport you MUST schedule first with the front desk. We found out the hard way that it wasn't an automatic pick up and had to jump in a cab very quickly.
Excellent
8.2
Pros: Overall positive experience with quality of the rooms, restaurant, housekeeping and staff attitudes
Cons: Front desk definitively provided erroneous information regarding the shuttle to the airport forcing us to pay for transportation that was supposed to be included; staff seemed to have different awareness of hotel policies leading us to believe training is inadequate
Excellent
10.0
Pros: I liked the hotel in every aspect. I will definitely come again...
Cons: Valet parking...a bit too expensive and longish wait....
Excellent
10.0
Pros: I liked everything about this place. It's very clean, the location is just across the road from the beach and the staff were all very nice.
Excellent
8.8
Pros: Very friendly staff, licate one block away from a beatiful beach
Cons: Valet parking fee 36 dollars
Excellent
9.7
Pros: The staff is amazing and was really helpful.
Okay
4.2
Pros: Older hotel has been nicely renovated.
Cons: Staff inattentive, service poor. Called for the car from valet, requesting to be notified when it was available. After waiting nearly an hour, went to front desk and discovered the car had been waiting for 20 minutes. Specifically asked at check-in if resort charge would be added to bill, and was told no, it was included in pre-paid reservation. In spite of this assurance, chage was added at check out. Front desk can not provide itemized charges on folio at check out, only give a total charge. Food in restaurant was OK, but service poor. Waited 10 minutes for coffee on Saturday morning, and were told our server was "in the bathroom". WAY more information than I needed. Used glasses in room were not replaced during our stay. Ovewrall, VERY dissapointing.
Excellent
10.0
Pros: Amazing staff and hotel decor. Everything was extremely clean and beautiful. Their bar/restaurant has excellent service and great food.
Located in South Beach, this beach hotel is steps away from Art Deco Historic District, Collins Avenue Shopping Area and Ocean Drive. Miami Beach Boardwalk and Espanola Way and Washington Avenue are also within 5 minutes.
Overall 7.9 Good
Based on 1,073 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Good
7.7
Okay
4.0
Pros: Decor and bed
Cons: So noisy ...thin paper walls and doors.. No sleep at all. They also gave me wrong information for parking
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
7.3
Excellent
10.0
Good
7.1
Pros: It was ok. Rooms were a lot smaller than they seemed in the photos. Basically our room was a studio apartment. Service was a little slow, often room service wouldn't get to our room until right before dinner, but service in South Beach is slow everywhere. Really the biggest issue was the noise. Next door there is what looks from the outside to be a club and doesn't seem that loud, but the bass and music from it carries into the building and is really really really loud. I sleep like a rock and couldn't get to bed until last call two of our four nights. Maybe it's just a South Beach thing and is unavoidable, but this hotel is alot of money to not be able to sleep soundly through the night. You really can't beat the location though, and the roof pool was also great.
Excellent
10.0
Pros: I like the fact that it's nearby restaurants clubs and the beach. Walking distance. The rooms are nice and clean and the bar was, well sorted
Excellent
10.0
Pros: there was an incredible rooftop pool party. Nunlike I've ever seen before. DJ's best in the world.
Cons: The only thing that I didn't like. Was that I had to leave!
Excellent
8.8
Pros: Room decor. Shower esstnetials.
Cons: The bed sheet on the mattress wasn't a fitted sheet; making it very easy to come off exposing you to the mattress. Room lighting was nice but when you set for all lights to be on it's too dark. Room took a little long to cool the temperature.
Excellent
10.0
Pros: Everything
Cons: Pool closed at 9
Excellent
10.0
Pros: Great location to get straight to the beach. Walking distance to Lincoln Rd, Washington Ave and Ocean Dr!
Excellent
8.5
Pros: the hotel is really nice and staff work hard to make your stay awesome
Cons: The elevator on my floor was in and out of service about three or four times during the three day stay , it just made it difficult to get to and from the rooftop pool ... And the room service food portions are small based on the amount charged, and the person taking the order seemed to have a bit of a attitude one night
Good
7.1
Pros: Location is great! Price was fair.
Cons: Rooms are small and walls are thin. Room service also lacks a bit.
Good
6.8
Pros: great location. rooftop pool is great.
Cons: delux room?! not so sure we got one. f
Excellent
10.0
Pros: It was literally a dream, best hotel experience yet!
Cons: Nothing! I wish I could've stayed longer
Excellent
9.7
Pros: Great location, very comfortable stay. Everything was within walking distance -- food, shops, and of course the beach. Staff was super nice and helpful. Worth the $!
Excellent
10.0
Pros: The best hotel a block from the beach with great accommodations and value.
Cons: The elevator was extremely slow
Located in South Beach, this beachfront resort is in the city centre and within a 5-minute walk of Miami Beach Boardwalk and Lincoln Road Mall. Perez Art Museum Miami and Miami Design Shopping District are also within 9 mi (15 km).
Overall 7.9 Good
Based on 271 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
8.0
Okay
5.6
Pros: Staff, location
Cons: Not up to Ritz standards! More like a motel
Excellent
9.1
Pros: Every staff member said hello to me. Staff was very friendly
Cons: The Spa experience was ok, Massage for a deep tissue was weak. The Sauna was not on, I turned it on but should be preheated for guests or what good is it. For $440 for 2 - 50 minutes massages I expect more.
Good
6.5
Cons: I was charged twice for my staying and although I've contacted the site several times and it's been three weeks I still couldn't get my money back
Good
7.1
Pros: It was clean.
Cons: At $400 a night, the view was horrible. The balcony felt like I was in some dump as I had to duck to look outside to the city and Fountainbleu was much cheaper and much much better with all the same services and more along with the same service...which was good.
Okay
4.0
Pros: Location
Cons: Cleaning of the room
Excellent
9.3
Pros: The first night was a disaster. At about 5:45 p.m. I called down to report a loud fan/ motor annoying noise. They said they would send someone up. We left about 20 minutes later for a dinner reservation.When we came back later that evening it was late nothing had changed. we were to tied to do anything so we tried to go to bed. Sleep did not come for either of us easily and we were up a good part of the night. The next day I complained and the girl offered us a $50.00 credit and would move us down from the top floor in the same proximity. the noise was probably from the motors on the roof. Looking out after agreeing I saw all the fans from the building next door so I called back and said it was not acceptable. I was turned over to the Rooms manager (Emily) who was excellent we were moved closer to the front of the building, no noise good sleep a Ritz Carlton experience. First day terrible second day great. Not sure how to evaluate Sid Barish
Good
6.6
Pros: I like the location and the beach area.
Cons: The room had big stains on the carpet & it was not well maintained or cleaned.
Excellent
9.6
Pros: Location is perfect for experiencing all that South Beach has to offer; staff was fantastic and very accommodating; food was very good;
Cons: The way of the travel world now appears to be to charge little bits (or more) for every little thing, this was no exception.
Excellent
10.0
Pros: Location, pool area, room & bed comfort. It is located right out of the loud crowd on Ocean Drive, so it is a lot more chilled and relaxed. Overall, much better than all other hotels on South Beach.
Cons: I can't quite say it was a true 5 star experience in terms of appearance and for the premium price. But again, a lot better than the other hotels around.
Excellent
8.8
Pros: Proximity to beach and Lincoln Mall. Our room was right off the pool which was super convenient. Front desk staff couldn't have been nicer especially when I disputed some charges at checkout out.
Cons: The facilities need maintenance. Particularly the pool area. Broken tiles and the bottom of the pool was chopping off in at least one large area. The bathroom also could use some maintenance. The vanity top had a chopper out of it and theme leftist was rusting in areas.
Excellent
9.6
Pros: Kelly at check in, superb. Ziggy, beach manager above and beyond. The beautiful lady who delivered room service at 1 AM and serenaded my daughter with a lovely Happy Birthday. All the staff were friendly, and excellent!
Cons: The lobby decor. Also, no coffee shop.
Located in Mid Beach, this beachfront resort is in the city centre and within a 15-minute walk of Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 1 mile (2 km).
Overall 7.5 Good
Based on 4,286 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
9.7
Pros: Beautiful place
Cons: Expensive parking, if you staying in the hotel the parking shouldn't be so expensive
Excellent
8.0
Pros: Good Location and Beach access.
Cons: The hotel is a bit older and there is too much construction going on in the building next to and across the street.
Good
6.0
Pros: Rooms were clean.
Cons: Actually matching description. What should have been provided wasn’t.
Okay
5.7
Pros: For a hotel right on Miami Beach, the Riu was surprisingly quiet.
Cons: The bathroom didn't really have a door, just a frosted glass window that didn't totally close. Even though it was just me and my wife, the lack of privacy was weird. The room was definitely a little grungy, and smelled musty.
Located in South Beach, this hotel is within a 15-minute walk of Miami Beach Boardwalk and Collins Avenue Shopping Area. Miami Beach Convention Center and Lincoln Road Mall are also within 1 mile (2 km).
Overall 7.4 Good
Based on 2,121 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
10.0
Mediocre
2.0
Good
7.1
Excellent
9.7
Excellent
8.8
Excellent
10.0
Mediocre
3.4
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Cons: Need more hearty breakfast
Excellent
9.4
Pros: Cool hostel with pool and bar right next to the beach
Okay
4.0
Pros: I am never gonna book with kayak again! The hostel told us that they don’t make business with tou, therefore my reservation wasn’t saved in their system.
Cons: When we arrived at the hostel, they didn’t have out reservation! We spent half of our vacation calling Kayak and dealing with the hostel! No help!
Excellent
8.0
Pros: The lobby and pool area are great. Friendly staff. I stayed in a women's quad and a woman's 8 bunk dorm. Both very clean and orderly. Could use some minor upgrades for the seating. Since it's so humid in Florida I would suggest mildew,resistant chairs. The ones they have now trap moisture and smell a little. This hostel is located directly across the street from the bus stop, beach and boardwalk which is an easy bike ride or walk down famous Collins Ave (hotel district). The hostel rents bikes - the first 2 hours are FREE). The free daily breakfast is excellent. Fresh fruit, pastries, assortment teas, cereal and oatmeal. More than enough to fill your belly and take some for the road. There is a restaurant on site but I didn't eat there. If your budget is tight and you need a decent friendly hostel near to everything (especially if you are on foot), stay here.
Cons: The bathrooms in the women's quad need UPGRADING! They have old-fashioned tubs that catch grime and the drains look gross. The toilets and sinks are older. I also stayed in an 8-bed room and the bathrooms were much nicer. The lines at the front desk can be long since there are typically only 2 staff, BUT they are friendly so don't argue!
Excellent
9.1
Pros: Location near beach. Good breakfast. Rooms were well equipped, clean and beds were comfortable
Cons: Noisy when bar is open Not so appropriate for family with small kids
Excellent
10.0
Pros: nice staff, nice environment.
Cons: impossible to find a parking
Excellent
10.0
Pros: Everything perfect. Bathroom in the room - clean - great breakfast - garden and nice area outside to have breakfast - swimming pool - team very nice
Cons: Not so many stores around - no more coffee and/or tea after 10am
Excellent
8.5
Pros: Best deal in Miami. Great staff, great pool, prime location. Broken Shaker is dope too.
Good
6.2
Cons: Yo deje cosas en mi cuarto y me lo tomaron tube qe pedir les las vosa qe la mujer qe limpio tome
Located in South Beach, this beachfront hotel is on the boardwalk, just steps away from Art Deco Historic District and Collins Avenue Shopping Area. Ocean Drive and Miami Beach Boardwalk are also within 5 minutes.
Overall 7.4 Good
Based on 1,432 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Good
6.2
Cons: Didn't replace toiletries in the bathroom. Sheets were very rough.
Okay
5.7
Excellent
8.0
Good
6.8
Good
7.4
Excellent
8.0
Good
6.0
Pros: Great licarion
Cons: Rooms could have been cleaned better. Needs updating
Good
6.8
Excellent
8.0
Okay
5.7
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Good
7.4
Pros: Ton's of hotels to choose from and for the money, this one is fine.. resort fee is a bit silly given what's included vs. other hotels on the beach, but the room rate was modest and there's a parking garage right across the street.. net, net the economics are good.. staff great and location about as good as it gets..
Cons: Pool was heavily chlorinated. resort fees are hard to justify, all said..
Good
6.0
Pros: Location, beach access
Cons: Poor hotel management, and poor service when allocating rooms and requesting guests to change rooms. They tried to downgrade us on the first night (the room was already paid for), and also offered us to sleep at an other hotel on the first night because our room was not available. Not accessible. Swimming pool area: Bathroom at the pool could be the bathroom of a 2 star hotel, and there are no indoor shower.
Excellent
10.0
Pros: I am a former Miami citizen and so I am picky and savvy. The Royal Palm is simply beautiful. The furniture, flooring, light fixtures, landscaping, are well designed and maintained. My room was clean, chic, had an amazing view. Bathroom was modern and lovely. Bed and sheets were comfortable. Your stay includes beach chairs and towels and service (cocktails and food) at your chair. I felt like a queen and was treated exceptionally well by the staff at the beach. I accidentally left my grandmother's ring in my room after checkout and the bellhop mobilized the housekeeping staff to look for and find it. I am so grateful! And whoever is running this place is doing all the important things right. I am a frequent traveler and will DEFINITELY be returning to the Royal Palm Resort. Oh, and you can't beat the location...
Cons: I requested a late checkout, as I was unsure when I would be done with my meetings, and the gentleman at the front desk smirked and laughed at my request, which I did not appreciate. I do not fault the Royal Palm for this I still feel, despite this individual, I had an amazing experience and I will definitely return.
Good
6.2
Pros: Hotel facilities were nice and it was right near the beach.
Cons: Desk staff was a little condescending and not very friendly.
Excellent
8.5
Pros: The hotel had direct beach access, and close to great outdoor shopping, and was a very good value for the money. The staff was friendly and attentive
Cons: It seemed a little run down, but that was in character for a hotel that was as old as this.
Okay
4.8
Pros: Their elevators to the rooms require your room card before you can push the floor number. They don't work very well and you end up spending 5 minutes placing your key in and out of the slot. Once it took 3 different guest cards before it would work. When you have your hands full of stuff and you just want to relax this is awful. Then they hit you with resort fees at the end. Upon check in they ask for a card and tell you the money they take out is for "incidentals." It also includes the resort fee. You won't get all the money back, even though they tell you you will. The lady at the desk offered to take my fee off as a courtesy for the inconveniences I had, she didn't really do it and still charged me the full price despite having a receipt claiming they were taken off
Cons: Rooms are dark and cold. No bathtub.
Excellent
8.8
Pros: Location
Cons: Smaller room
Excellent
8.0
Pros: I liked the hotel room layout because it was new and fresh.
Mediocre
3.4
Pros: Location
Cons: Paper thin walls, unprofessional waiters, had to switch rooms due to drilling noise at 1am
Good
6.2
Pros: Management handled room complication well Interesting modern design in room Great beachfront view and access Sea salt hand scrub in the bathroom was amazing Great location and ambiance
Cons: Our room was not clean and was in complete shambles when they sent us up there at check-in. (Imagine walking into a room that looks like a rock band had just partied there. We were speechless.) The Bellhop did not give us a claim tag for our luggage we dropped off so we had to go identify it in the storage room and the bellhop had the nerve to ask for a tip after. There was a significant amount of blood on the walls between the doors of our room and the room next door (how can you miss that? who is looking over this place??)
Excellent
8.5
Pros: All staff members I came into contact with were exceptional! The pool and beach attendants were like no other (so friendly and eager to help)! The room was nice and clean. The hotels proximity to the beach was why I chose this hotel.
Cons: During my three day stay, I saw police at the hotel on two different occasions. Just not something you really want to see while your on vacation trying to relax. I know this is obviously something the hotel couldn't control. Too many items are stocked in the refrigerator inside the hotel room. There were so many items, that I could hardly fit anything that I had purchased inside of it.
Mediocre
2.0
Pros: Nothing really! My experience in the hotel years back was always a pleasure and absolutely amazing. Returning a few years after to this chaos and nightmare of a hotel, I was extremely shocked and disappointed! My friends and family always came to the royal palm once a year and booked between 5-8 rooms at a time. OCEANFRONT ROOMS!!! But the experience this time has horrified us all and we will most like not be booking the royal palm again! The hotel manager was very helpful to the point he did as much as he could to help us but he was not at fault to be blamed for the way this hotel has been “ run down” “ not taken care of” “ lack of control guest noise”. Toilet seats are cracked and bubbled, shower head looks like it hasn’t been cleaned in years, mirrors have rust/marks on them which makes it look like an old hotel room, sticky balcony floor I had to clean myself, room smelling like weed marijuana upon entering, random people peeing outside the front door of the hotel. This vacation at the palm has been horrible and with all these problems we will not be returning.
Cons: CLEAN THE HOTEL! UPDATE THE HOTEL! GET THIS PLACE TOGETHER, BECAUSE ITS NEVER BEEN LIKE THIS EVER! FIX THINGS AND MAKE IT SEEM LIKE A HOTEL AND NOT A MOTEL!
Excellent
9.7
Pros: all especially in the interior areas
Cons: the pool area was dirty all time
Excellent
9.7
Pros: Super clean, very modern rooms that were beautiful, bathroom was great, unexpected balcony (not large enough to do anything but stand on but still very nice), pool amenities, help down on the beach, extremely nice staff around the pool deck/beach area. Everything was great. Super nice hotel I couldn't see the point in spending any more to go somewhere else.
Cons: We stayed for two nights (March 18-19). Prior to the stay, a few days before arrival, I had tried calling the hotel front desk just to confirm the reservation and make sure everything was set and wasn't able to get someone to answer. The phone rang out and went to a weird voicemail that certainly wasn't representative of a hotel in this price range.. I went online to go to their site to find out that the James group had sold this hotel the previous Monday to Starwood Hotels. I couldn't find the new site since Google was still pulling James Royal Palm, and that it was still in business. Long story short, I called a Starwoods reservation line and they were able to confirm the reservation, and I told them about the advertised phone number and she said she would reach out to a team to fix that issue. Obviously just a transitional thing, but, for people staying it was a bit concerning. Other than that the only thing that keeps this hotel from 5 stars right now, and perhaps Starwood will fix that, is that when you call the front desk you don't get an answer. Not only with the previously mentioned issue, but calling from inside the room no one would pick up after 10+ rings. 5 star hotels to me would certainly answer the front desk call from people staying.
Okay
4.8
Pros: My wife and I booked this hotel through Kayak's partner Getaroom in late October. The South Beach hotels were generally booked for New Years Eve, so we were happy to have a confirmed reservation. When we arrived at the hotel in New Years Eve, we were told by the front desk staff member that it reservation didn't exist. We looked up or confirmation and confirmed that we had prepaid via credit card. The hotel staff did they could not honor our reservation as they had no rooms available and they take no responsibility for mistakes made by third party booking agencies. They recommended we try elsewhere, so my wife called other hotels and I ran around trying to find a room. We called Getaroom three times and we put in endless hold each time as they struggled with the same problem. They finally found the glitch which turned out to be a misspelling of our last name as "Wppd" instead of "Wood." No apology from the hotel or Getaroom for two hours of frantic searching for another hotel. The hotel itself was nice but lacking in staffing and amenities. Cleanliness was OK. The pool and hot tub were overrun by kids and postadolecents. Location was amazing and we were able to walk to New Years Eve celebrations in South Beach.
Good
6.2
Pros: The hotel was in a great location with great views.
Cons: The hotel will nickel and dime you for many different resort fees.
Excellent
8.3
Pros: The location and atmosphere of the hotel is excellent. If you are looking for a quiet hotel in busy south beach this is an excellent choice.
Excellent
9.4
Pros: Aside from everything being over-priced, it's situated in a very convenient location that's a few blocks down from all the shops and restaurants, plus the rooms were extremely comfortable! Everything was nice and CLEAN, staff was friendly, and the hotel is a couple steps away from the beach. Will definitely choose this place again!
Cons: Over-priced services, drinks and food...and they charged us a $30 resort fee per day which we weren't informed about when we first checked in.
Okay
4.5
Cons: Cheap renovations with premium cost of accommodation. Parking cost is unreasonable. Our first room had not been cleaned after the previous guests. We were switched to a worse/smaller room. There was no acoustic privacy.
Excellent
9.3
Pros: The location was great. Beach access with towels and chairs provided by hotel. Easy walking to restaurants and shops. I liked the clean, simple, modern style of the room and bathroom. Staff was friendly and helpful. Pool was nice and really comfortable. There was a separate pool on the second level that seemed to suit families, so there were fewer kids at the main pool area. This hotel did not feel like a cheesy dance club...it was more classy and cozy. Good for couples or those wanting a relaxing vacay. However, night clubs were close by so you can have the best of both worlds.
Cons: Food was pretty good, but I feel like it was overpriced. The room was really expensive too, but I was there during a busy travel season/weekend. Like many south beach hotels, pool seating was limited.
Excellent
10.0
Pros: Really enjoyed my stay here. The ocean facing room was beautiful and comfortable with a nice clean modern design aesthetic that was very minimal and lent itself to the great view and balcony. The staff throughout was all smiles and everyone seemed to be enjoying themselves just fine. A great location just above south beach to keep you close to the night life and local color but far enough away to be comfortable. I had such a good stay that I booked a second night. Also good internet speeds which was crucial since I was on business and uploading lots of files.
Excellent
10.0
Pros: Great staff and nice property
Cons: Be aware any online prices don't include the $33+ "resort fee" just like the restaurants in the area include tip...the ask for additional tip. Very nice place but I hate not knowing the costs up front.
Okay
4.8
Pros: It's right on the beach!
Cons: Housekeeping staff took my iPhone 6 charger and took the bottles of alcohol that I bought and placed in the fridge. They also took my razors. Also noticed that while they are on the floors cleaning they keep all of the doors open even if they have other people's property in them which makes it really easy for someone else to go in to your room and take your stuff.
Good
7.1
Pros: We got a great rate which made a stay here possible. the property was very pretty and well kept but they seemed chronically understaffed. Pool/beach baskets were a nice treat and the location is ideal. You get a welcome drink, a pair of loungers and wifi with your resort fee.
Cons: They lost our reservation so it took a little extra time at check in, but they did upgrade our room slightly. Our room was inconsistently cleaned/restocked and the lack of staff caused longer than expected wait times throughout the property. The pool was also frequently 'full' with no loungers available.
Okay
5.1
Pros: Location is great, bikes are great.
Cons: Breakfast service was sooooo slow. We waited like 20’ to get only water. Only had cold water in the room.... and staff wasn’t responsive to fix it in a timely manner for us to have a hot shower... pool area is not nicely designed, lacks atmosphere. Royal Palm is milking a goat. Would not go back, there are better options for this price.
Excellent
8.0
Good
7.6
Pros: Location and services for the beach and pool were great! Room was comfortable. Staff was very nice, helpful, and attentive.
Cons: They have a club (very loud club) open Thurs-Sat and Mon nights until 4 a.m. You can hear and feel the beat all night until...we were very disappointed that no one told us about this problem.
Located in South Beach, this beachfront hotel is on the boardwalk and within a 10-minute walk of Espanola Way and Washington Avenue, Lincoln Road Mall and Lummus Park Beach. Miami Beach Botanical Garden and Art Deco Welcome Center are also within 1 mi (2 km).
Overall 7.3 Good
Based on 750 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
9.7
Pros: Great rooms, great staff, great food, great pool, great location. SLS hits it on all levels!
Excellent
10.0
Pros: The staff was so friendly and professional
Cons: The room although it was gorgeous was quite small and there wasn't any room to keep hung of folded clothes
Excellent
9.0
Cons: room was very small
Mediocre
2.0
Pros: pool area is nice
Cons: Staff was friendly at first but did nothing to accommodate us even though we were staying for 5 nights and had 2 rooms and lost or luggage for a few hours by accidentally sending it to another hotel. Room can barely fit 1 person. Food was so overpriced by the pool. Has a snobby vibe. Would never go back, checked out early to go to another hotel..
Excellent
9.4
Pros: Everything about the place is ascetically pleasing, staff is super nice, people are cool and laid back, I brought my three small children there and everyone treated them like they were the cool kids on the block haha. They had a ball, and we felt comfortable, being young parents it's hard to find somewhere to go that's a good balance for our type of family.
Cons: Rooms are a little small and food and drink prices a little steep.
Excellent
10.0
Pros: Definitely a high price venue. While the room cost is high, you are not nickel and dimed for everything else like at other hotels on the strip (e.g., you do not pay for beach chairs)...
Cons: Rooms are a little on the small side. Great for a luxury/exclusive weekend but gets a little tight beyond a couple nights.
Mediocre
2.0
Pros: The beach staff was friendly.
Cons: I didn't like the front desk personnel. Everything we requested the answer was always no. Also, our room wasn't cleaned all day. I had to request for the room to be cleaned when we left for dinner in the evening. Once we returned late at night no towels were left for us. Had to request at 2am.
Mediocre
2.0
Pros: Unfortunately nothing.
Cons: Experienced an absolutely terrifying check-in experience by a Ms. Yomaira, causing us to cut our stay and leave after one night. Were treated with disrespect and subpar to the expected service to be provided by comparable hotels of the same class. However, in my experience with the Beverley Hills SLS Hotel, the above review of not a reflection of the staff as a whole of these hotels.
Excellent
9.4
Pros: Location, value, beachfront access, comfortable rooms
Cons: Pool parties all day at the pool, slow valet service
Good
6.2
Pros: Great service everywwhere -- restaurant, bar, beach. Felt very welcomed. The towel service company is superb.
Cons: Understand it's a small room but there were two of us, very strange to have only one wine glass, and one tumbler in the bathroom, while there were two bathrobes. one of the bathrobes literally had caked on boogers on it, very digusting. we displayed it for housekeeping to see and they didn't even replace it. not did they replace the dirty towels they took away. The one wine glass had left over liquid in it from we don't know when. we put them on the room service tray hoping house keeping would get the hint but they simply put it back on our desk. cleaniness in the room was no star. Do not like the fact that Hyde Beach club does not serve the regular cocktail menu at night. the cocktails rocked, and i really didn't want to pay $15 at night for a very watered down vodka soda when the awesome cocktails are $18 during the day.
Good
6.5
Pros: The pool was great.
Cons: Small rooms expensive everything.
Okay
5.4
Pros: The room, the bathtub, the decor, the food, the pool.
Cons: Customer service needs to improve radically, for such an expensive hotel, they're lacking of guest assistant. Just stayed for one day and encountered that the guest services speaks way to fast and they give you too many directions. Couldn't make it to the pool through the side pool because it was close even for the guests. Things that they didn't told us. The waitress at the bar acted null. Called the valet 30 minutes before I went downstairs to have my car ready and waited 25 minutes more do some dumb excuses from the valet guy, then when I claimed he started to argue with me. My fiance spent in total $500 for one night and it was a HORRIBLE experience. Never coming back.
Good
6.0
Cons: The service and the staff sucked. Not nearly as attentive or nice as SLS Vegas or BH.
Okay
5.6
Pros: Great location
Cons: The staff was not very friendly or helpful. My booking had been accidentally cancelled and I was left standing in the lobby trying to solve the issue with getaroom.com. Finally when they fixed the mistake, the staff was no more friendly or helpful, and made me wait almost two hours to get me a room. To be fair they sent a bottle of wine to my room (nice gesture but no glasses or opener!
Good
7.1
Pros: Certain staff were excellent. One woman at the front desk, one waiter in the Restaurent area, and the entire group on the beach were excellent. I stayed for a week to regenerate, as I am a busy doctor. Food tried too hard, and it was tough to get something basic. Expensive for what it was, and I couldn't even get a refill on coffee without being charged.
Cons: Expensive for what was served in the food area. Certain staff were somewhat arrogant, but that disappeared since I was there so much. Hah
Excellent
9.7
Pros: Great pool party
Cons: Rude front desk staff
Okay
5.1
Pros: Pool are and location
Cons: Housekeeping stored housekeeping trash in the halls. Management not responsive to this condition trash was stored in the hallway 4 out of 5 nights. Drinks are $20:00 each. Rooms are smaller than a jail cell
Located in Mid Beach, this beachfront hotel is on the boardwalk and within 3 mi (5 km) of Miami Beach Boardwalk, Collins Avenue Shopping Area and Miami Beach Convention Center. Lincoln Road Mall and Ocean Drive are also within 3 miles (5 km).
Overall 7.2 Good
Based on 2,726 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
5.1
Excellent
10.0
Excellent
9.4
Good
6.8
Cons: Elevators were broken most of the time.
Okay
5.1
Cons: The elevator stopped working and had to wait a long time to use it while going up or down
Excellent
9.4
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
9.1
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.2
Good
7.7
Excellent
8.0
Good
7.7
Good
6.0
Pros: Rooms were nice and clean
Cons: Poor customer service, staff didn’t seem to care much about requests that were made and executing in a timely fashion. Only limited elevators to cater to all the floors in the hotel which always meant a wait ! Only one restaurant on site so not much options in terms of on site dining ! You are much better off staying at the Fountain Bleu !!
Excellent
10.0
Pros: Loved the Staff. They were extremely helpful and very pleasant to deal with. Adult pool was a great alternative to the family pool. It was serene and away from the busier pools.
Excellent
9.7
Pros: Quiet location away from the hubbub. Room was spacious with two bathrooms (loved that). Balcony was a fair size and overlooking the ocean. Gorgeous. Staff was friendly and very helpful. Small cafe had great coffee and sweets. A little pricey but not ridiculous. The buffet was okay; the hot food was mediocre but there was a good selection of food (oatmeal, cereals, yogurt, fruit, lunch meats, breads/bagels, eggs, sausage, french toast, pancakes, bacon etc.) It was a little pricey also. Ordering off the menu the next day was more reasonably priced and the food was fantastic.
Cons: wi-fi wasn't fabulous; took too long to get going every time we came back to the room. Once it was going, it wasn't bad. Mandatory valet service at $35/night was expensive though we did not have to ever wait very long for our car. The service was great.
Excellent
9.7
Pros: 3 pools, 1 adult, 1 all heated, 1 all cool games for kids to play near pool pool was super shaded with palmtrees rooms were clean rooms with balcony have 2 full bathrooms w/ showers easy access to beach from pool constant towel service as needed 2 beach chairs w/ umbrella at beach comes with room rate 24 hr food room service gelato in the lobby entire staff (valet, bell, front desk, pool deck) were super friendly & attentive
Cons: room rate a little pricey food by pool was OK, could be better valet took a little long for car to arrive, but overall OK
Excellent
10.0
Pros: The rooms were clean, it's a 4:00 check in but I got to the hotel at 11:00am and they had one ready and had no problem getting us in the room. I had the partial ocean view which was nice. Beds were comfortable. The pool was nice the access to the beach was convenient.
Cons: I didn't like the fact that as much as you pay to stay that nothing was complementary. The food and drinks were overly expensive but you're in Miami everything will be expensive. No microwave in the hotel at all. I didn't care for the $100/per night deposit but they refund it fairly quickly after your stay if nothing is wrong with your room. The resort fees are deducted the last day of your stay. The women's lobby bathroom always smelled. The elevators were slow. One time getting on I was almost stuck in one had it not been for someone prying the doors open.
Good
7.3
Pros: I liked the view, the comfortable bed, the location.
Cons: the sofa bed is more than awful. Impossible to put kids to sleep there. What they call "mattress" is like a blanket full of wires. I could not believe the contrast of this poor sofa offered to sleep with the very confy bed in the same room. I asked for sth to soften the sofa, 3 times they told me they were coming to change it until we had an argument with the manager. After they apologized for the "misunderstanding - cause there was nth in the hotel to offer extra support to the sofa - they changed us to another room in the middle of the night. so if you are planning to use the sofa to sleep people....better try the floor!
Excellent
9.7
Pros: My stay at GBH was wonderful. The rooms were spacious and clean, the staff was friendly and the hotels backyard was Miami Beach.. What more could you ask for?
Cons: I didn't like the $20/day resort fee that wasn't included in the overall price and the fact that they charge $100 per night on your credit card at time of check in- in the case there are damages to the room.. Although you do get your money back upon check out if all is fine.
Excellent
10.0
Pros: GRAND BEACH HOTEL IS A GREAT HOTEL WITH A GREAT STAFF..... THE ROOMS ARE GREAT WITH 2 FULL BATHS AND THE VIEWS ARE TO DIE FOR......
Cons: THEY DON'T TELL YOU ALL THE HIDDEN FEES UNTIL ARRIVAL
Excellent
9.1
Pros: Location is awesome Valet - Always willing to smile. Concierge - Very helpful and knowledgable. Pool - 3 pools and pool side bars Room - Great room with everything you need Beach - Beach was not crowded
Cons: Parking Fees were too high Drink prices were the same as you'd expect in a Ritz Carlton. This is not the Ritz.
Excellent
8.2
Pros: Gorgeous hotel and in a perfect location.
Cons: Resort fees are mandatory even when you do not use them and parking is pricy.
Excellent
9.1
Pros: Great location, right on the beach, nice big bright rooms, comfortable need and sofa in the room, 2 huge TV in room, heated pool for chilly days, non heated pool for hot days. Really family friendly, delicious breakfast, Good kids menu.
Cons: The pillows are way too big and stiff.
Good
6.0
Pros: Hotel cleanliness, beautiful decor, waterfront
Cons: Staff attitudes toward customers, specifically in Valet. They made crude comments and gestures behind the backs of other guests. Also staff attitudes toward business, like they didn't want to be there and didn't mind showing it.
Excellent
10.0
Pros: The beach view
Cons: Not staying longer
Located in Mid Beach, this beachfront hotel is in the historical district and within a 15-minute walk of 41st Street and Miami Beach Boardwalk. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 3 miles (5 km).
Overall 7.1 Good
Based on 3,584 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.8
Cons: I had a lot of charges on my card and I don't know why. I didn't remove anything from mini bar. I'm still waiting on a follow up call from billing.
Excellent
10.0
Cons: Over priced cocktails and bottled water. But great otherwise.
Mediocre
2.0
Pros: I like this property but did not like the way the cancellation was handled.
Cons: Charge for canceling reservation several days ahead.
Excellent
10.0
Okay
5.1
Excellent
9.7
Good
6.2
Cons: Check-in was horrible
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.8
Excellent
10.0
Excellent
9.1
Excellent
9.4
Good
7.4
Excellent
10.0
Excellent
9.7
Okay
5.1
Excellent
10.0
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.1
Good
6.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Okay
5.1
Excellent
9.4
Good
7.7
Excellent
8.5
Excellent
10.0
Excellent
8.0
Nestled on the beach, this Mid Beach resort is within a 15-minute walk of Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 3 miles (5 km).
Overall 7.0 Good
Based on 692 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.0
Cons: Canceled reservation with one day's notice.
Excellent
8.0
Excellent
8.0
Okay
4.2
Excellent
9.7
Good
7.4
Excellent
9.6
Good
6.8
Okay
5.7
Cons: Pillows were flat...steamer was extremely dirty...bed was uncomfortable....toilet kept running
Excellent
8.2
Cons: The only issue was all the construction we were NOT warned about!!
Good
6.0
Excellent
9.1
Mediocre
2.2
Excellent
8.5
Excellent
10.0
Excellent
8.0
Good
6.5
Excellent
9.4
Excellent
9.4
Excellent
9.7
Good
7.4
Pros: Relaxed pool environment
Cons: Service by staff was slow
Excellent
9.7
Pros: Hotel Excelente tudo e perfeito vou voltar para ficar mais vezes
Excellent
10.0
Pros: The room's view of the ocean! Wow! The room's layout - bed, space, yuge bathroom, closets, room safe, fridge... perfect. The parking valet, bell staff and counter staff were on their game and made our entrance and getaway as easy as it can be. We will be back! Thanks Eden Roc.
Excellent
10.0
Pros: Amazing location, beautiful balcony and loved all the pools!
Cons: Wish there was a adult only pool
Excellent
10.0
Pros: Loved the ocean view right from our bed. Staff was amazing. Breakfast at Nobu was great. Too bad we didn’t try it until the last day. We will definitely stay here again.
Mediocre
3.3
Pros: I was grateful that I was upgraded to a suite, but I think there are better options on Miami beach. Would rather spend a little more to stay at a better resort.
Cons: Facilities out of order. Neither the men's nor women's bathroom in the lobby was functioning. Elevators not working properly- had to wait 15 minutes for an elevator!! Mosquitos all over my room. The mattress on my bed felt more like a box spring than a mattress. It was not comfortable at all. One of the people who delivered room service to my room suggested I should add the "additional gratuity" because the hotel doesn't give him any of the gratuity that's already included. Overall, this hotel was FAR from a luxury experience. Needs lots of work.
Okay
4.0
Pros: The valet and restaurants service was ok.
Cons: It was dated. The sheets in the bed were torn up. The phone was dirty. The fridge was broken (found out about that after 200 in good spoiled ). There was some woman that I could only say was a pimp yelling and cursing on her cell phone. When we asked if she could be removed they told us that she brings them a lot of business and is there all of the time. The elevator was old and their food was disgusting. I would never even walk through that place again even after they renovate
Good
7.7
Pros: Pool was awesome, a few seconds to the beach. Very nice looking lobby, super comfy beds.
Cons: Construction everywhere. I was not expecting it and would have chosen somewhere else had I known. Did not make for a relaxing day laying out by the pool with the constant pounding of a jack hammer in the background. Drinks and food were super overpriced for the size and amount of alcohol. Everything included 18-20% gratuity which will catch you off guard.
Okay
5.4
Pros: Eden Roc's resort is nice. The private beach and pools are the best part of the hotel. Cabana restaurant was also good - but, they don't serve brunch and stop serving breakfast at 11am (a little early if you're on vacation). The food is a bit over priced as well. It's a good place to bring your family.
Cons: DONT STAY AT THIS HOTEL. WAIT UNTIL THEYVE FINISHED RENOVATING. The majority of the hotel is under construction. The entire lobby is closed off with white curtains due to the construction, leaving only the elevators and front desk assessable. The set-up makes the hotel dark and depressing. The decor is outdated. The staff at the front desk was not friendly at all. Most of all, the rooms in the main tower are NOT what you will expect them in a resort. We stayed in a deluxe king room and it was tiny! The view was terrible! If you're going to stay here you have to stay in the ocean view tower and don't be afraid to pay for the best rooms available: only then will your stay be worth your buck.
Excellent
8.8
Pros: Right next to Fountainbleu. On the beach. Solid amenities. Nice bar scene at night.
Cons: A little up from southbeach. Wish it was closer but you cant complain. Long walk to convenient stores
Excellent
8.8
Pros: Overall very good experience. Excellent location and service. Rooms are clean. Spa was lovely.
Cons: Upper pool is under construction and spa pool in bad need of renovation. The beach facing bar/ restuarant will also be a huge amenity when open (in the spring?) but I missed having a second food option onsite and ended up going next door.
Excellent
8.0
Pros: Staff was very friendly, courteous and accomodating, food and drinks were delicious. The beds were so comfortable that I did not want to get up. The convenient access to the beach was great, as well as the beach chair amenity, twas welcomed! Due to the inconveniences my sister, cousins and I were given complimentary tickets for drinks and breakfast.
Cons: Some staff were not truthful when faced with conflicting situations, which led to a lot of unwanted and unnessary aggravation, and wasted time. A lot of renovation was, and still is taking place, which also added to 2 of 4 elevators being unaccessible. Thus waiting for the elevator was a task. And getting on the elevator was another task, then getting to your room or the lobby was another task in itself. Had I known about the renovation that I was not told about, I would have booked another hotel. The room was not a replica of the luxurious room that was pictured. The refrigerator was not working, thank God I did not have my kids with me.
Good
7.4
Cons: Renovations were taking place during my stay. It was extremely loud. Difficult to enjoy my room or time at the pool.
Good
6.2
Pros: The hotel was very clean, most staff members are very polite and friendly. The facilities provides adult pool separate to the regular pool for those trying to have an adult only trip.
Cons: I had a few dislikes and not sure about returning. Staff tried their best to accommodate us for our concerns. My biggest dislike was the construction, all pools close at 8pm, and approach taking by some staff members to the facilities selective concerns with my family members.
Okay
4.0
Pros: Our room was changed the last night
Cons: A better functioning room with door lock and AC
Nestled on the beach, this Mid Beach resort is within 3 mi (5 km) of Miami Beach Convention Center, Miami Beach Botanical Garden and Lincoln Road Mall. Bal Harbour Shops is 5 mi (8 km) away.
Overall 6.5 Good
Based on 516 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: The front desk was very nice. We could even have a late check out. The SPA area is wonderful. The SPA treatments as well.
Cons: Everything was perfect
Mediocre
2.0
Cons: Our "Bay View" room was a view of the car park, the room was not clean, the mini bar empty, room service impossible to get hold of, taxi's impossible to get hold of, couldn't tell who worked there and who didn't, the Nobu desk was never open when we tried - always sent to the Eden Roc side. I understand covid is an issue, but then don't charge so much.
Excellent
8.2
Pros: The calmness, tranquility
Cons: Pricing is expensive......mainly the parking and you can't reach them by phone to have your car ready.
Located in South Beach, this romantic hotel is within a 5-minute walk of Collins Avenue Shopping Area, Miami Beach Boardwalk, and Espanola Way and Washington Avenue. Lincoln Road Mall and Miami Beach Convention Center are also within 10 minutes.
Overall 5.8 Okay
Based on 2,744 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
4.8
Pros: clean
Cons: no parking
Excellent
9.1
Excellent
8.5
Good
7.1
Excellent
8.0
Good
6.0
Okay
5.1
Good
6.8
Cons: Watch out for hidden fees!
Excellent
9.4
Cons: Later check out option was only there for the night and wanted to check out later.
Good
7.7
Good
6.6
Excellent
8.0
Okay
4.0
When I checked in they put me by a room next to the hotel bar. I asked to be moved and it took over an hour. The room they moved me to didn’t have hot water in the bathroom faucet and the TV remote didn’t work. I would not recommend this hotel.
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
9.7
Excellent
8.3
Excellent
8.8
Okay
5.4
Excellent
10.0
Mediocre
3.7
Good
7.1
Excellent
9.4
Excellent
9.3
Pros: Excellent service. Great staff and good restaurants. Pool bar on roof is great. This is by far the best deal for a boutique in south beach. Not too noisy not too quiet. Valet is $35 everywhere in south beach. I that's too much, walk up 17 street 500m to the city parking garage and park for 20/night. There's nothing cheaper within a mile. Is what it is. I read all the reviews and was shocked a what some people were saying. Yes the rooms are small but the buildings are from the 30's. It is not the ritz, it's a well priced boutique hotel easy walking to everything south beach is. I came here for 2 days, have now stayed a week. If you want new run of the mill marriott or Sheraton, enjoy paying $350 a night. When I decided to extend my stay the staff actually worked with me to navigate some of the many online apps to find the best deal. This hotel is more for the going out crowd or solo traveller or under 40's couples. Some posters griped about the reception being a different building, really???? It's all of 15 steps door to door. I've had longer walks in some airport hotels to the elevator. Drive up and down south beach and price other places then come here, it's the best deal in south beach collins hands down.
Cons: It's what I expected. The staff is limited on what rates they can give you, it's up to you to shop around and make sure you're getting the best price. I'm a mid 30's oil and gas engineer and don't have 500$ a night for south beach. Having said that this is perfect. The hallways aren't new and the cleaning staff can seem loud because the doors don't seal out noise all that great. Parking everywhere here is a challenge, welcome to south beach. If you don't pay, you'll be hiking.
Excellent
10.0
Pros: Room upgrade was great! Super friendly staff. Dezel went above and beyond to make my stay comfortable. Front desk, housekeeping, bellmen, and restaurant staff really make this place enjoyable to stay at. Will definitely come back and definitely recommend. Thank you!
Cons: Rooms and hallways need a bit of a facelift. Hallways and rooms have musty smell . AC does not function well.
Okay
4.8
Pros: Location and housekeeping In the room.
Cons: The staff support? In general the hotel was more dedicated to receive people for the restaurant and the happy hour than give and support the guests.
Good
6.0
Pros: The facilitiy was good, although bedroom was too dark, beds good comfortable. Location Amazing, customer service intermediate. Some employees were tough. The downstairs pool was great, but needs a bar. Overall good
Mediocre
3.1
Pros: Location
Cons: Employed, Very small room No clean
Mediocre
3.4
Pros: The hotel was in a good location and included beach chairs with the rooms.
Cons: There was loud music playing at the restaurant next door 24 hours a day, the staff was disorganized and assigned us a room that already had people staying in it. The rooms keys NEVER worked, we had to get new keys at least 7 times during our stay. The rooms were tiny and the ac didn't seem to work. There wasn't a bathroom fan so it got muggy in the room after every shower. There is no easy way to get ice at all. It was just very disorganized and inconvenient.
Good
6.8
Pros: The bell men and bar tenders were great for the most part. Only had on crabby out front guy.. The e-cart guys were wonderful and that was so nice...I would stay again just because of them! The drinks were outrageously priced! Our coffee was never replaced in the room and the fact it was only instant coffee and no complementary coffee in the lobby was sad...also no breakfast and not really a cheap place to get some nearby...that was not good
Excellent
9.4
Pros: Almost everything! Pretty high resort fee, but this includes a happy hour from 7-8 where ALL drinks are free. And they don't mess around with the orders. Orders during happy hour are fulfilled quickly. Also there's a free airport shuttle, which takes kind of long (45 mins) so plan ahead! Pool looks okay, but we didn't use it. Just minutes away from the actual beach. Three nice buildings, clean rooms - just a little bit of smell probably due to the high humidity. AC had a control panel, but didn't change anything. Staff was really friendly.
Cons: Resort fee was charged, even though our reservation already had them included. I sent an email about this, we'll see..
Excellent
10.0
Pros: Amazing. I loved the happy hour and the rooftop pool with the dj. The beds were amazing and comfortable. I did wake up with a couple bug bites on my leg which concerned me but that could have been anything. Also the bamboo area was nice :)
Mediocre
2.0
Pros: I usually enjoy this hotel an any other from their group, but i will not use the South Beach group anymore.
Cons: My car was damaged while under the care of their valet service. The car presented in a way that would hide the damages from us when it was time to pick it up.
Good
7.7
Pros: close to beach.
Cons: bed was extremely soft and uncomfortable.
Okay
5.7
Pros: Location
Cons: Pictures online make it look very nice but they are deceiving. Upper pool is very small and you have to pay for a chair. If you want a free chair you have to go around back of elevator and you can’t even see the pool. Lower level pool is beautiful BUT it is totally in the shade all day. The pictures posted are from the main building but they have 2 other buildings, which is where we stayed, which looked much more run down. Bathroom was so small, there is only room for your toothbrush near the sink. The ice machine is outside, we were on third floor so very inconvenient. The walls are super thin, need I say more about that. Food at restaurants was good but service was poor.
Excellent
8.0
Pros: Great location , nice rooms , great staff
Excellent
8.0
Pros: I appreciated how they let me check in early and check out late. I also liked how they upgraded my room when I mentioned the room I was first put in was a little bit loud.
Cons: Some rooms are louder then others
Excellent
10.0
Pros: I liked that they keep you posted on the hottest clubs for the night and give you a great deal to attend.
Cons: I didn't like that the beach package didn't not include an umbrella, had to pay for the umbrella separate which is a little costly just for an umbrella.
Good
7.4
Pros: Nice staff
Cons: Only reason why I gave lower stars is due to being kept up all night from the music coming from the club next to the building. This alone ruined the stay for me. Could not relax. Slept about 2.5 hours.
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Landmarks in Miami Beach
- Miami Beach Convention Center
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- Miami City Ballet
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