Car rental at Naples Airport

Car rental at Naples Airport

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Naples, FL, United States - Naples
25 May — 1 Jun
Same drop-off
Naples, FL, United States - Naples
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Naples Airport (APF)

Naples Airport car rental reviews and directory

Rated #1
Dollar
Best rated
8.6 Excellent (67 reviews)
1 location in Naples Airport
Dollar
Locations in Naples Airport
  • 8.8
  • 8.7
  • 8.6
  • 8.5
  • 8.6
Recent reviews
8.0 Excellent2022 Apr 13
Clerk was helpful and said I could use the gps at no additional cost. I was under the impression that gps was on this vehicle. It was not. Clerk gave me a phone number to get them at the counter with press 2 and than press 3. Was not a good number.
4.0 Okay2021 Jan 25
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.
10.0 Excellent2020 Apr 01
No problems from beginning of rental till I turned the car back in.A little discount for turning the car in several days early.
10.0 Excellent2020 Feb 18
Service & manager
2.0 Mediocre2020 Feb 14
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.
10.0 Excellent2019 Dec 16
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUI have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good work
8.8 Excellent2019 Dec 07
Very easy drop off.Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.
10.0 Excellent2018 Apr 27
A Pleasant ExperienceThe agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.
6.4 Good2018 Jan 21
Car seat belt system was broken and it set off the warning bell continuously during the entire trip.
3.6 Mediocre2017 Dec 26
NothingNo one was there and had no instructions on what to do where to leave car lots were full . Totally CONFUSED
Rated #2
Avis
8.2 Excellent (55 reviews)
1 location in Naples Airport
Avis
Locations in Naples Airport
  • 8.6
  • 8.6
  • 8.1
  • 7.8
  • 7.9
Recent reviews
2.0 Mediocre2022 Apr 19
The person that was at the front desk was not friendly at all. I told him I was there to pick up a rental car since my car broke down. I had made a reservation 2 hours prior. He told me I’d have to wait while he took care of other people behind me first since he didn’t see my reservation. I told him I made it two hours prior and was told there was one available. He said he didn’t know why it said that since they were running low on cars. I asked how long it would be and that I had made the reservation two hours prior. He then grumbled about it and gave me a car with no instructions and proceeded to help the next customer. I would not recommend this place at all. Bad customer service. If he hates his job he should find another.
10.0 Excellent2022 Mar 05
Friendly Service Counter Rep at Naples
10.0 Excellent2021 Nov 04
Avis Rep in Naples, Nancy, friendly and knowledgeable.
10.0 Excellent2021 Aug 24
Easy pickup. Even easier return.
2.0 Mediocre2021 May 09
Place was closed when wanted to pick up. Should have been told when booking
8.0 Excellent2021 Mar 27
Everything was good except price.Costs are way too high.
10.0 Excellent2020 Nov 22
The staff member who was able to get me my in short timeHave more vehicles available
5.2 Okay2020 Sep 25
No record of reservtaion upon arrival. Clerk stated no cars available, then ameneded it to only minivans available. I insisted on being given a minivan. Was told it would take 45 minutes for it to be prepared. Fuel tank half full. Nothing in paperwork to reflect this. I took photo of mileage and fuel tank.Renting from a rental firm that really does try harder.
4.8 Okay2020 Sep 25
No record of reservation for rental when I arrived. Clerk said no cars available. After I wouldn't leave without a car, clerk told me minivans were available, but it would take 45 minutes to prepare it for rental. Gas tank was half full. More complicated than that. Eventually got things straightened out , but took way too much of my time-and money-I returned it with more gas than was in the tank when I picked it up.Using a company that tries harder.
9.6 Excellent2020 Jun 22
I picked my car up at Naples airport on Saturday near closing time. The attendant, wish I got her name was the most helful person I have ever dealt with.
Rated #3
Thrifty
7.8 Good (32 reviews)
1 location in Naples Airport
Thrifty
Locations in Naples Airport
  • 8
  • 8
  • 7.6
  • 7.6
  • 7.5
Recent reviews
10.0 Excellent2021 Apr 06
Car was dented in spots and scratched. Costly, but good service and friendly.
4.0 Okay2021 Mar 19
Car wasn’t clean, old cup under seat with milkshake remains. We ordered a VWJetta and got a Kona? Never heard of it. Attendant said it was an upgrade, haha. It was not a quiet car
10.0 Excellent2021 Feb 25
Everything was easy for first ever rental.
4.4 Okay2020 Jul 05
Car was clean and newCar I reserved wasn't available. SUV for 5 didn't have a 3rd row. Agent suggested I drive from Naples to Ft. Meyers to get the car I wanted. Zero discount given...had to wait 30 mins for the car I was given.
8.0 Excellent2020 Apr 04
yes
10.0 Excellent2020 Jan 07
Staff were so professional and helpful both receiving and dropping off the car. The car was super clean and in great condition.Nothing!
6.8 Good2018 Mar 23
I paid for Thriftys Gas when I shouldn’t haveThe guy at the desk in Naples Specifically told me I would need to return the car in Fort Lauderdale with a full tank of gas. I was halfway to Fort Lauderdale, when I realized the gas tank was half empty when I left Naples. My fault, I should have looked but it didn’t even occur to me at the time. The very nice gentleman in Fort Lauderdale told me they should have started me with a full tank of gas. I returned it with a full tank of gas as instructed. So the value of my rental certainly wasn’t as good as anticipated.Poor attention to detail on the part of Thrifty in Naples
10.0 Excellent2017 Oct 17
It was fine.It ran and didn't break down.Nothing
7.2 Good2016 Jun 11
Didn't forewarn us about Exact Change or transpondThey should have forewarned us and offered their Plate Pass option. I found out about it after we were stuck at a toll area with no lane to pay with other than quarters. We are expecting another bill from Thrifty with toll charges and from what I read (after the fact) penalties.
5.2 Okay2016 Apr 18
When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.
Rated #4
National
10 Excellent (1 review)
1 location in Naples Airport
National
Locations in Naples Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2017 Apr 04
Easy pickup, Was upgraded, too!
Rated #5
Alamo
9.1 Excellent (20 reviews)
1 location in Naples Airport
Alamo
Locations in Naples Airport
  • 9.2
  • 9.1
  • 9.2
  • 9.1
  • 9.1
Recent reviews
6.0 Good2022 Jan 11
It took us 40min to get our car due to power outages. Not within the agent's power but impacted our trip a bit.
2.0 Mediocre2021 Apr 12
Local guys never picked up the phone
10.0 Excellent2019 Jul 09
i liked the friendly staff helped me get the rental car right awayit would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend
10.0 Excellent2019 Jan 04
Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.
5.6 Okay2017 Apr 20
The service was good but that particular car didn't not live up to the standard I'm use to with AlamoThe way the car ran, fuel economy, interior of the car
10.0 Excellent2016 Nov 15
Excellent car & very easy orderingLiked having an attendant come right up when we returned car to airport at 5:30 AM - courteous attendant who even offered to take our sm bag of garage to dump .Nothing - all was excellent
10.0 Excellent2016 Aug 28
Pleased in all areasEasy, affordable, liked paying for gas upfrontNA
10.0 Excellent2016 Jul 10
Saved meMade a mistake on the rental date. Went out of the way to accommodate us! Way to go Alamo.
Sunnycars
1 location in Naples Airport
Sunnycars
Locations in Naples Airport
Recent reviews
175 travelers who rented a car in Naples Airport gave the car agency they used an average rating of 8.4

Car rental locations at Naples Airport

Good to know

Most popular agency

Avis

Most popular car type

Mini

Average price

₪159/day

Good deal

₪159/day

Top tips for renting a car at Naples Airport

  • 25% of our users found rental cars at Naples Airport for ₪159 or less
  • Book your rental car at Naples Airport at least 6 weeks before your trip in order to get a below-average price

FAQs about renting a car at Naples Airport