Book Payless car rentals in Guatemala City

Reviews for Payless in Guatemala City

Recent reviews

Traveler rating

Excellent

1

Good

1

Okay

0

Mediocre

5

Poor

0

Find reviews that mention:

car availablefriendly staff

car was cleangreat price

get the car

2.0

Cons:Car I had reserved was given to another customer--I was told I'd need to wait 2-3 hours for the next (despite my reservation).Reviewed 2017 Apr 18

review from

2.0

Worst rental experiencePros:The rental price was descentCons:There was a $900 deposit plus mandatory additional insurance, none of this was on the websiteReviewed 2017 Feb 20

review from

3.2

Terrible PAYLESS experience in Guatemala CityCons:Extorted money for "mandatory" insurance, despite having paid for full insurance through Payless/Kayak. Car was worse then the car I learned to drive on(1971 VW bus), the brake light was taped on, headlights were positioned incorrectly, you could only see in the dark while going up a hill, even with high beams. When idling the whole car shook like we were having a huge earthquake. And the car felt like it only had 2 cylinders. Very bad experience.Reviewed 2017 Jan 22

review from

2.0

Cons:THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CARReviewed 2016 Nov 21

review from

6.0

It's okPros:Well they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.Cons:Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.Reviewed 2016 Sep 14

review from

10.0

Pros:Thas goodReviewed 2016 Sep 12

review from

2.0

UnreliableCons:Nobody was at the office to meet us. Nobody ever showed up and there wasn't a phone number listed to call them.Reviewed 2016 Sep 03

review from

More

• 3.9 /10Avis Car Rentals at Guatemala City
• 2.0 /10Budget Car Rentals at Guatemala City
• 7.0 /10Alamo Car Rentals at Guatemala City

• What is the most popular rental car from Payless in Guatemala City?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless in Guatemala City.

• How many car rental locations does Payless have in Guatemala City?

  Payless has 3 rental locations in Guatemala City. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: La Aurora airport (GUA)?

  Yes

• Does Payless offer shuttle or airport pick-up services from La Aurora airport (GUA)?

  Yes