Guest reviews
Overall rating
7.1
Good
Based on 21 reviews
Cleanliness
7.7
Comfort
7.4
Pick-up/Drop-off
6.7
Value for money
6.7
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
6
3
2
0
5
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10.0
Pros: The staff was extremely friendly and very helpful . Amazing service at a great price , thank you !
Cons: Nothing , everything was perfect .
review from
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10.0
Pros: It was fast and easy I really I liked it.! Very good service.!
Cons: What business hours.! I was waiting to return the car for over 20 minutes and nobody showed up so had to leave because I was going to loos my flight.!
review from
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6.4
Pros: They said "no" when I asked them if they could drop me off to my hotel, which was only about two kilometers away.
Cons: Better customer service
review from
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9.2
Cons: Needed help getting my heavy bags to terminal
review from
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2.0
Pros: Force me to take full coverage insurance and told me the insurance I had purchased here was useless
Cons: Honesty
review from
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10.0
Pros: Staff were very helpful and friendly
Cons: All the tools to change the tire that blew were not present and the spare had a plug in it, which is dangerous to drive around in
review from
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2.0
The car wasn't available. . .I would like a full refund at the minimum
Pros: Nothing
Cons: The car wasn't there!!! I had to scramble to find a new car
review from
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10.0
perfecto
Pros: excellente servicio y buenos carros en disponibilidad..
review from
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2.0
Bait and switch
Cons: Said the insurance I bought wasn’t valid. Then the price of the car rental itself has gone up. So I walked away from the reservation and dealt with cab rides through out my vacation. Not the end of the world but certainly not a positive on the car rental.
review from
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7.2
I rented an automatic.
Pros: The car was ok, it had a lot of miles, it was clean but it had way too many scratches all over the body.
Cons: I rented an automatic transmission car and they did not had automatics, they only had manuals, Hard when you have a back problem.
review from
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2.0
They were selling cars for a higher price! To no reservation people
Cons: EVERYTHING
review from
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6.0
Cons: Company is hard to find and off site.
review from
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Where can I find Enterprise car rentals in Guatemala City?
Top tips for renting a car from Enterprise in Guatemala City
- Intermediate rental cars from Enterprise in Guatemala City are around 22% cheaper than other car types, on average