Book Budget car rentals in Guatemala City

Reviews for Budget in Guatemala City

Recent reviews

Traveler rating

Excellent

3

Good

1

Okay

2

Mediocre

6

Poor

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car was cleanfriendly staff

get the carnever rent

car availablepick up and drop

returned the carcredit card

2.0

I don't like the service,Reviewed 2022 May 15

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2.0

I never will use this company again it's really poor service they offer once and they never get the right car you order online. I order toyota fortuner, never was there I took a I trooper 2015 was a noise air vent not working right and Shake on high speed I do not recommend to over peopleReviewed 2022 May 15

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10.0

Pros:very friendly staffReviewed 2019 Aug 19

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4.4

Budget Agent Over ChargingPros:Car was nice and original quoted value was good.Cons:Agent in Guatemala charged over the original quoteReviewed 2018 May 30

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2.0

Left stranded.Pros:NothingCons:They did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.Reviewed 2017 Apr 16

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8.8

Car rental in GuatemalaPros:Car was fine.Cons:I hate to have to pay the mandatory insurance in Guatemala when my credit card covers everything in the US. The insurance nearly doubles the price of the rental.Reviewed 2017 Apr 11

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2.0

Pros:I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.Reviewed 2017 Jan 03

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5.2

Ok but.......unit not so good.Pros:Attention when arrivedCons:1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.Reviewed 2016 Sep 26

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6.0

Cons:The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.Reviewed 2016 Jan 15

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2.0

Budget Agent DishonestPros:NothingCons:We had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.Reviewed 2016 Jan 09

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2.0

Didn't fulfill my reservationPros:Abosutelly nothing.Cons:I made a reservation a week in advance for an economy car to pick it up at La Aurora Airport in Guatemala. I called them as my making my way there to pick up the car, they pulled up my reservation and they said "Sorry, we don't have cars." I told the person on the phone that I had made a reservation a week in advance and that I needed the car, she replied "sorry, we don't have cars". I asked her if they had cars in another of their locations in the city, again "sorry, we don't have cars". I asked if they had another type of car, I got the same "sorry, we don't have cars". I was never notified of this. I called two hours in advance before pick up the car so it wasn't like I showed up late to pick it up. I was never offered a way to solve this problem, something like giving me another type of car at the price of my reservation or even getting me a car from another company. I was left out to figure it out on my own in a third world country, I had a tight travel schedule so I needed a car at that moment. After two hours of searching around I had to bite the bullet and rent a car for THREE times more money that what I made my reservation for. I even went on Budget's website and it said they DID have cars! I am never renting with them again and if you don't want to be left out in the wind in a third world country shouldn't do you.Reviewed 2016 Jan 03

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10.0

Pros:The personnel were professional and helpful both at check-out in Antigua and check-in in Guatemala City and the car worked wonderfully. And the drop-off charges were nominal.Reviewed 2016 Jan 03

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• 7.0 /10Alamo Car Rentals at Guatemala City

• What is the most popular rental car from Budget in Guatemala City?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Guatemala City.

• How many car rental locations does Budget have in Guatemala City?

  Budget has 2 rental locations in Guatemala City. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: La Aurora airport (GUA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from La Aurora airport (GUA)?

  Yes