2.0
Pros:NothingCons:The line at the airport was 20 customers long. The other car rentals had no lines. We waited for a while but we were going to miss the event we were in town for so we had to go to another rental agency. There had been no movement in the Payless rental line.Reviewed 2021 Jun 01
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10.0
Pros:Extremely!Cons:Nothing.Reviewed 2021 Apr 05
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2.0
Pros:Absolutely nothing!Cons:Everything! The customer service in person at the counter and trying to call in was terrible! They didn’t have the type of vehicle we reserved or anything similar and was assured we could swap it out at our destination city which was a lie since the only branch was in New Orleans, two hours away from where we were at. I would NEVER use this service again after being hung up on for two hours when trying to correct the issue.Reviewed 2021 Mar 15
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6.0
Cons:Engine no start on #1 #2 low tires pressureReviewed 2020 Dec 04
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9.6
Pros:The desk agent was friendly and accommodatingCons:Everything was smoothReviewed 2020 Oct 10
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10.0
Pros:The service agent at Kenner was friendly and accommodatingReviewed 2020 Oct 10
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7.6
Pros:Staff was friendly and helpfulCons:Signage was unclear so we had a hard time finding where to find pickup counter. Car also smelled strongly of cigarette smoke when we picked up. We had to drive with windows down most of first day because of the smell, while the temperatures were in the 90s.Reviewed 2020 Aug 11
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10.0
Pros:Friendly staff, car in good conditionCons:I don’t love it when there is a deodorizing scent in a car but that is honestly my only complaint. Other than that it was a great experienceReviewed 2019 Oct 31
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2.0
Cons:I was unable to rent the car, was able to use my debit card to reserve the car bit whwn I was DROPPED off there I was unable to get the car because they onky take credit cards, would have been nice to know.... had to pay for an uber twice and lost a good part of my day...Reviewed 2019 Mar 16
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7.6
Cons:The renting agent was less than friendly upon arrival. We asked a few questions about possible tolls and other things we might want to know. After receiving a few negative responses we went about our day. Will likely rent with a different company next time but this was a cheap alternative.Reviewed 2019 Feb 12
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6.4
Or similar carPros:Grand Cherokee is a very good car...Cons:The jeep I reserved was not available so I had to spend more on upgrademReviewed 2018 Dec 26
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10.0
Pros:Great gas mileage and prompt service.Reviewed 2018 Oct 31
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