Again, it was delayed and then our connecting aircraft was very cold.
My flightbwas delayed three times consequently I had no other choice then to take a 19 hour flight to Toronot and slept on a bench in Toronto airport before I could get on my 5 hour flight to Mexico City I got food vouchers in Toronto but they were not honored then my luggage was lost My trip was a terrible experience
Honestly the flight itself was okay, but the food and drink was so subpar it made me not want to fly with Air Canada again!
Great flight. Only complaint is it took over an hour for my luggage to get to the carousel on the return to LAX That was irritating
When I came in the front door in Montreal airport I didn't know where to go, first time traveling. Signs were not directing me.
In flight entertainment from screens on seat back had been disabled. The pilot initially let us know what the time frame was for us to take off but after that initial schedule obviously went way over the time he said, no further updates
The take off was delayed as we were told that the baggages had to be rearranged to balance the weight. I only took a carry-on and a personal item, but the overhead bin was extremely small, even a normal size carryon can’t fit it, so they had to check it in for free. The seat was really tight and no entertainment at all.
They announced before boarding that the flight was full and there would be limited space in the overhead bins and you could check in for free. We did and after we boarded the plane found it was not full and there was plenty of space in the overhead bins. I’m not sure why they made this announcement.
Air Canada first class was a very good experience, it was my first time flying first class . A friend of mine that was with me in the flight paid for my tickets otherwise I would not , if I could afford I would fly first class ! 💪💪💪 I flew many times in air Canada economy class and is also good , I travel to Argentina couple of times a year . Thank you !
Separated me and my wife and wife’s sister in far apart different seats even though I booked them all together. Just scams after scams to make us pay more. Worst airline
Very nice staff, terrible food, not very comfortable premium economy.
Boarding, crew, food and baggage handling excellent (no bags lost, yay!). However for an 8 hour flight, there were limited entertainment options. And really would have liked to have a pillow!
the seats were so cramped you could barely move. it was difficult to eat when passengers would recline their seats. the seats were so flimsy and unstable that whenever someone got in and out of their seat, it bounced like a spring back in your face. the movies were nice. the food was terrible. even though the conditions were terrible, they tried to pressure passengers to relocate their seats to accommodate adults who were related and wanted to sit next to each other, even after the passengers expressed that they did not want to move for that purpose. on the connecting flight, the “service” consisted of items for purchase. even though the flight was only 45 minutes, once again passengers (including me) were pressured to relocate for people to sit next to each other. they couldn’t be apart for 45 minutes? this was much less compelling than being apart for an 8 hour flight.
Everything went smoothly, and we even arrived 40min earlier than scheduled, on an Orland-Madrid route.
The staff was very nice and helpful. Some of the best crew I have met.
Great : The crew was awesome ♥️ To improve : - The rice in the "Rice with chicken" was rather s kind of rice pudding, not good at all - No power outlet to charge your phone. 😒
Terrible customer service. I booked business class and the counter agent didn’t bother asking me about any choice or preferred seat, basically assigned me that last seat and couldn’t even answer if it was a business class seat. Also iberia lost my suitcase on my flight from JFK to MAD with the layover in BCN. Useless customer service at the counter. Thank goodness I happened to check the baggage claim area of the next flight in…there it was.
Flight to get to Barcelona was cancelled and then the next flight was overbooked. Cancelled the entire trip and went elsewhere. Fighting with iberia to get my money back. Ill never book this carrier again!
Delayed. Mismanagement of gate lines. Passengers arguing with eachother as a result of lack of organization by airline. Avoid this airline.
Because the plane was delayed from Madrid to LAX, we missed our connecting flight to Malaga. Iberia offered to book us a hotel room but I needed to be in Malaga that evening. I ended up buying train tickets to Malaga from Madrid. I also feel Iberia should compensate me for the cost of the train tickets because they didn't meet their travel obligation.
