Daily cleaning, installation of cabin HEPA filters on flights from Chicago
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 45m
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Scores according to KAYAK customer reviews
Cons: "Change the crew they were rude"
Pros: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."
Cons: "They changed my seat at the gate, will be filing a claim to Turkish airlines."
Cons: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Pros: "every think"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "Good personal movie choices"
Cons: "Taking a bus to plane"
Cons: "Movies didn't work well"
Pros: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Cons: "Boarding problems"
Pros: "Big plane"
Cons: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"
Cons: "Delay 1 hour!"
Cons: "Mi sa furat din bagajj !!!!!!!!"
Cons: "They lost one of our bags."
Pros: "Same as above"
Pros: "The quality of their team"
Pros: "Plenty of room Nice multimedia screens"
Pros: "The steward went out of his way to accommodate my special dietary request"
Cons: "The delay"
Cons: "great delay without explanations"
Cons: "to hot, very hot!!!"
Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Cons: "The company lost my baggage"
Pros: "Quick and nice"
Pros: "To small area for passengers after security before boarding"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "That was good every thing, thank you."
Cons: "Nathing wrong."
Pros: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Cons: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Pros: "Everything was perfect"
Cons: "Checked bag got ruined, servie was terrible"
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Cons: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
Pros: "Thats awesome"
Cons: "All personel it was good."
Cons: "The seat was hard for a long trip"
Pros: "Not much"
Pros: "Nothing whatsoever."
Cons: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
Pros: "Once on board flihht was fine."
Cons: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."
Pros: "Kind. Generous. Competent. Relaxed. Thank you."
Pros: "Comfortable seats and the plane was not crowded."
Cons: "Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage."
Cons: "Delayed boarding"
Pros: "great flight, good social distance and empty seats in between"
Cons: "really nothing, it was as good as possible in these times"
Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"
Pros: "Calm and safe, just like I like it."
Pros: "The delta checkin desk were exceptional."
Pros: "The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!"
Cons: "Delayed flight ruined it."
Pros: "crew with good attitude"
Cons: "food was a waste of time, of energy, of bread, etc"
Pros: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Cons: "I honestly cannot think of anything."
Cons: "Better allergy aware food."
Cons: "Cheerless stewards could perk up."
Cons: "Best option across the pond, amazing upgrade prices"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Cons: "Flight was delayed several times and they lost my suitcase"
Pros: "The crew was great."
Cons: "The price of my ticket"
Pros: "The movies"
Pros: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Cons: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Pros: "Everything on time, friendly and helpful attendants"
Cons: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Cons: "It was very hot and did not cool down"
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "Seat did not recline."
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Pros: "The plane went where it was supposed to go."
Pros: "It was on time. Flight attendants were courteous. There were snacks."
Pros: "What an easy flight. Run very well!"
Cons: "The crew seemed a bit tired, but it’s the season"
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Cons: "1 hour flight delay"
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Cons: "Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter"
Pros: "The short flight was fine. Crew was friendly."
Cons: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Pros: "One of The crew members a guy from Texas was nice"
Cons: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"
Pros: "The crew was amazing and the food was pretty good for airplane food."
Cons: "The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable."
Pros: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Cons: "Seats not comfortable enough"
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"
Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "The good the crew and the bed"
Cons: "The overheads were noisey and loud and made it difficult to sleep"
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Cons: "Plane was late. Took forever to inboard since they didn't prepare for a handicapped flyer. The plane sat on the runway and taxied for over an hour and the flight crew never gave any updates to the passengers."
Pros: "Flew in past no problem this trip seats were very close when person in front reclined his chair it touched my knees. Not enough leg room."
Cons: "Not enough leg room, knees hurt difficult to sleep. Also booked flight 3 months in advance so we could sit together as family. At gate they put my husband 20 rows separate from us. Surprised by this, I thought Delta was a better airline. Staff on plane was courteous and worked hard for entire trip."
Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Pros: "Good aircraft, good service, on time, eventless"
Cons: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Cons: "Short and sweet"
Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Cons: "Delay in take off 45 min!!!!"
Pros: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Cons: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Pros: "Great newer plane, great service!"
Pros: "The schedule and timing"
Cons: "The airport, some of the crew, the aircraft seats, the entertainment system"
Cons: "We had a short delay"
Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."
Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Pros: "Great seat. Comfortable. Quick boarding."
Cons: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Pros: "Good selection of movies"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Cons: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Cons: "Please see comments above about this flight."
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Pros: "Flight was smooth"
Pros: "Charmingly nice crew and involving captain"
Cons: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Cons: "No entertainment or usb plugsto charge."
Pros: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Cons: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."
Cons: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
Cons: "entertainment, comfort"
Pros: "Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment."
Cons: "Flight serviced by LOT"
Cons: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."
Cons: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"
Pros: "That we landed safely"
Cons: "Flying with other company"
Cons: "Better communication on board. It was difficult to hear and to understand announcements, which were few."
Pros: "yes yes excellent"
Cons: "Employees at airport in Budapest didn’t speak English, also went to restroom and there was no access for handicapped people, I’m on wheelchair. I will never again go that way, very bad experience."
Pros: "I liked that I wasn’t one of the people who had to sprint to my connection"
Cons: "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."
Pros: "The entertainment selection"
Cons: "Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom."
Pros: "Very friendly crew , free beer"
Cons: "being 100% on time with take off"
Pros: "Everything was excellent"
Cons: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
Pros: "Crew was fine, plain was fine"
Cons: "Departure was late one hour, I missed my flight connection to Bulgaria"
Pros: "That they worked with us to get us on the same day flight with turkish airline."
Cons: "They need to better plan with passengers, the plane was late and we would need to spend 1 day in hotel in Warsaw."
Cons: "Seat layout"
Pros: "The crew was friendly"
Cons: "Better quality of food"
Cons: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
Cons: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."
Cons: "They lost my laguage."
Pros: "Direct flying"
Cons: "Not on time, 3 hrs delay flying in and 1hr delay coming back"
Pros: "787 Dreamliner is the most spacious"
Cons: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Cons: "Flights were very late, had to take different flights, arriving 5h later and too late for an appointment. Very disappointed."
Cons: "a worst ever trip"
Pros: "Flight was delayed for 2 hours, and there was not much information for how long and why"
Cons: "Lack of information"
Cons: "Flight was delayed and have to wait at airport.."
Pros: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."
Pros: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
Cons: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"
Pros: "Crew was friendly. Modern aircraft."
Cons: "Uncomfortable seating for long-haul flight. I survived, though."
Cons: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Cons: "very inconviniebt seats"
Pros: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"
Pros: "The crew was nice, and the pillows was OK."
Cons: "All the rest, including the wait for the airport bus, and the noise at the flight"
Pros: "Enough space to sit"
Cons: "Everything in English language was barely understandable"
Pros: "Quick boarding, clean aircraft"
Cons: "Rude flight attendants, tv screen not working"
Pros: "Crew nice, polite"
Cons: "Fly time allways not on written agreed"
Pros: "Seemed good overall. Was delayed a little getting out, but pilot picked up the pace and landed on time. Only issue is the movie selection, mostly year+ old, and only polish tv shows."
Pros: "Everything from the flight, food & service exceeded expectations. Business class was exceptional."
Cons: "The flight was 3 hours late"
Pros: "Getting iff"
Cons: "Overcrowded Poorly organized"
Cons: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."
Cons: "Missed boarding by 3 min"
Cons: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"
Cons: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"
Cons: "You sold me no lagge ticket, and than charged extra"
Pros: "Service was very good"
Cons: "The cabin was quite warm; a bit uncomfortable."
Cons: "Long delay for departure"
Pros: "Was ok"
Cons: "Lost my luggage"
Cons: "If food, including WATER, is not free but paid, it needs to be super clear on the order. If you want to add luggage, but can't do it through the web, and when you call you find that there's a discount if you do it more than 24 hours before, that's lame."
Pros: "Wide, comfy seats, nice crew, good food"
Cons: "Poor selection of movies"
Pros: "Crew had filled overhead lockers with their bags leaving no room for ours"
Cons: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Pros: "Nothing to complain about. It was a nice, calm trip."
Cons: "At least my wife and I were seated together on this trip."
Pros: "I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep."
Cons: "I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all."
Pros: "Typical solid British Airways service."
Cons: "Delayd by 4 hours."
Pros: "Amazing crew, kind and patient"
Cons: "Flight attendance"
Cons: "No WiFi"
Cons: "Everything was great!"
Pros: "When we finally took off."
Cons: "Flight was delayed >3.5 hours because of an "electrical problem affecting in-flight entertainment system and 1st and Business Class seats. After powering down the aircraft c. 3 times at 11:15pm CT the electrical system miraculously worked as normal."
Pros: "At least we were able to wait in the lounge."
Cons: "One of the jet bridges malfunctioned. Had to board >500 passengers via remaining bridge. An hour late departing."
Pros: "Priority boarding and bulkhead seating for family travelling with infant."
Cons: "My 'infant on lap' (23 months old) was too big for the airline-provided seat (weight limit 12.5kg, and he weighed 13kg)."
Cons: "Screens were difficult to maneuver. In some instances wouldn't open."
Pros: "News, Maps"
Cons: "not much room. cant explain the boarding. too complicated and required going down stairs."
Cons: "Canceled for no reason ca"
Pros: "Boarding was excelllence"
Cons: "12 hour delay. Very disappointed with British airways"
Pros: "Good entertainment. More comfortable. The ride was smooth."
Cons: "Service. Having to ask for my food being skipped and also having food choices."
Cons: "Freezing cold cabin"
Cons: "Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript."
Pros: "Excellent vegan meal selection!"
Cons: "No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane)."
Pros: "Love the 747 upper deck."
Cons: "It gave me a different return date"
Cons: "Lounge needs updated."
Cons: "I had to cancel my trip due to a family emergency. The only way I could get a “partial” refund was to pay another $700. Makes no sense. I already paid over $1000 for tickets and you want me to give you another $700 in order to give me a refund."
Pros: "Efficient and convenient."
Cons: "The cleanliness of the plans...my tray table has crusted food stains and the magazines in the seat pocket had gum all over them."
Cons: "no air vents over seats"
Cons: "The food."
Pros: "Flt attendants. Esp the english guy."
Cons: "Once again just some measly pretzels."
Cons: "No adapters availNle for the nonstandard power outlets."
Pros: "Staff were nice"
Cons: "Disappointed with the food choice"
Cons: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"
Pros: "The check-in process at the airport in Chicago was efficient and the person who helped us was friendly"
Cons: "-I was unable to check-in online and I think it's because my name got messed up in the reservation system even though I entered it correctly -Compared to other airlines, BA does not stop by frequently to offer beverages. Food and beverage service provided by BA faded in comparison to what was provided by American Airlines on the way back. - Our flight was delayed due to weather, but we also sat in the plane for a long period of time with no explanation. -We appreciated that BA automatically re-booked us on another flight (although it was not the next flight), and provided 2 meal tickets for 10 euro each. There was no other compensation for the incurred delay (about 2.5 hours)"
Cons: "Their own employees didn't know that the flight was delayed, though their app had sent out a notice, and they refused to let me go through security, having already given away my seat more than an hour before the flight actually left. Then they refused to admit responsibility and do anything to help except to continue to put us on standby on their own full flights, knowing we wouldn't be able to get on one of those flights for at least a few days. They did finally give us a hotel for just one night and that was only after we kept reminding them that this was all their fault."
Pros: "good movies"
Cons: "We missed this flight due to Kayak's failure to get us on any other flights to Chicago after our original one was cancelled."
Cons: "Food Accommodating bags when space is available"
Pros: "Got me there"
Cons: "baggage was lost"
Cons: "Nothing that could be controlled just a lot of turbulence. It would be nice for the pilot to reassure passengers"
Pros: "The gate agent"
Pros: "exelant crew ans service"
Cons: "overprice for extra bag"
Cons: "The plane is not comfortable. Especially the number of toilets is very small: only 1 (ONE) on each side in the touristic part. Is it the feature of BA? I have never seen such a thing on other planes."
Pros: "Everything was great! Thank you so much!"
Pros: "Grest staff"
Pros: "A lot of people in close proximity. Very good service and food. It worked well."
Cons: "The flight was great but found out night before when I checked to confirm flights that ours were cancelled without notification. We booked through Kayak so not sure what happened. PANIC for sure but a great service provider spent an hour on the phone with me to make sure we made it."
Airlines flying from Chicago have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago
Masks required on board, masks provided on flights from Chicago
Social distancing seating
Middle seats unavailable to book on flights from Chicago
Testing for antibodies, testing for symptoms for flights from Chicago
Waiving of change fees. Search flexible flights from Chicago