Cons: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."
Pros: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."
Pros: "flights on time. special meals I ordered were provided."
Cons: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."
Pros: "The Turkish Airline crew are treat you as guests not as customers."
Pros: "my flight never happened I am still sitting here waiting over 24hours later..."
Pros: "I cancelled flight and you charged full amount as cancellation amount."
Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Pros: "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"
Pros: "Good servise in the plane."
Cons: "I asked isle seat, the Turkish rep. at the ticket office said yes, but when I boarded, I found out that I was given middle seat! I was up set."
Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Cons: "We had a 45 minute maintenance delay. After, there was a medical emergency (NOT the crew's fault) leading to an additional1.5 hr delay. I didn't appreciate how much the crew shared about the patient's status over the intercoms--felt like a violation. There were also numerous long comms throughout th"
Pros: "Seats were comfortable"
Cons: "The food was literally inedible. The breakfast of mushroom omelette and sausage was so unsavory, I could see the line where the outter “eggy” shell covered the inside, decidedly less eggy and hidden section. I had to stop eating it after 3 bites. Very disappointed with food quality."
Cons: "Another plane took our gate and our flight was stuck on the tarmac for 10 minutes."
Pros: "There was only one flight attendant but he was very friendly and worked very hard"
Cons: "The checkin process is awful if you fly basic economy. This is the second time I have flown basic economy on United and you have to wait in line for 20 minutes to get a boarding pass and then have someone inspect the size of your personal item. You cannot check in and get a boarding pass online."
Pros: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Cons: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."
Cons: "No WiFi functioning so nothing to do for five hours when you counted on having WiFi. Now I will always bring a book"
Pros: "Cabin crew from Palm Springs to Bozeman superior. Flight attendant deliberate, kind, welcoming, attentive."
Cons: "Cannot wait for the day that each seat will have outlets for devices. So tired of having to figure out what device to charge in the very few outlets in the terminal, and then boarding with no outlets in seats. silly in 2019. And floor in entryway wasn't very clean when we boarded."
Cons: "a 2nd snack for a 5 hr flight would have been nice. Also never heard that they were serving lunch meals to buy, heard the breakfast one!"
Pros: "Short flight time"
Cons: "We were delayed initially because our jet was given to a different flight which had been delayed due to mechanical problems. Then our incoming flight was first from San Diego, then Los Angeles. The arrival was delayed several times. Then our boarding was delayed several times. By the time we we in the air, we were even later. The flight was so turbulent, there was no food or beverage service, which isn't important anyway since that has become a token gesture by airlines anyway. . If this was an isolated incident, I could ignore it but it seems that this almost always happens when I fly United."
Pros: "I had a great experience flying with United Airlines right from the moment I boarded the plane. The flight crew welcomed me (not that I expected them to do), the crew were very nice and in positive attitude. But above all, I loved the flight information videos on my screen. They were very informative, very entertaining and engaging, and funny. I think United Airlines did a great job creating these in-flight videos."
Cons: "Alcoholic beverages were expensive on board the plane."