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Based upon our entire experience with Iberia, we will never fly the airline nor recommend the airline to anyone. The flight to LA was fine and the crew on this one flight was god, but Iberia treats its customers (us) horribly. There was not one flight on this trip that they did not treat us poorly. We were bumped, lost seats, lost luggage etc all on flights we booked over a year in advance. Not one leg with Iberia went smoothly. And now they have lost our luggage somewhere in Madrid. This is a horrible airline. A truly horrible airline. And Underpricer recommended by Kayak is horrible as well. The lesson learned is to book directly with an airline and stay away from Iberia at all costs.

It’s got the tightest seats of any airline - my knees were smashed for 3 hours - absolutely awful.

A more organized boarding experience and better food would have made the experience better.

Good plane, excellent food, crew and entertainment. Seats in business could use an upgrade

The flight was safe, confortable and convenient. Thank you. I hope to come back soon!

The plane needs upgrading, the seats are uncomfortable, we are a family of three and they split us and did nothing to group us together, and the food is horrible compared to other airlines bu

Great flight, short and good attention. Didn't took any food so can't say thing about it

My flight was cancelled after a 7 hour delay. I am awaiting a refund.

Disappointing. Had to pay 70 euros for one checked bag. Transatlantic flight was cramped, not very comfortable

I can’t comment on food as it was necessary to buy it. No entertainment.