Flight on time. Crew was great. Older plane with plenty of leg room. Comfortable flight.
Awful terminal 1f Awful aircraft Electra airways A320 Awful check in Hard non reclining seats No media And late
The price was expensive, in both sides they used used busses for connections, it was ok
I had a comfortable seat, great crew, and swift flight
Boarding was slow. The AC on the plane was low and it was hot - I asked to bump it. I don't think they did it. The movie selection is not good. Newer and better movies should be added
Security interview by El Al staff at NYC was deeply unpleasant. Apart from that everything was good.
Extremely expensive airlines! Very tights leg room although I was upgrading my seats. Flights attendants hit you when they walk by due to very narrow gap. Food was bad. Cold AC, they did not agree to change it. Wi-Fi did not work. Do yourself a favor and avoid ElAl!
The entertainment was mostly Israeli movies and tv shows. Food was good though. Flight was incredibly full with very religious Orthodox Jews. Maybe they had a convention.
We got upgrade to premium It’s another way and feeling flying premium then economy…
Clearly an inexperienced cabin crew. Boarding took much longer than usual. Food took much longer to be distributed than usual.
Some of the rudest flight crew I have encountered in over 40 years of flying. Despite pre-ordering a vegetarian meal, the only options provided included meat, with no other choices or substitutes offered. Additionally, the sound on the entertainment system was not working. With flight delays had only 20 minutes to make it to next boarding gate and after running most of the way made it to flight with 2 minutes to spare Will never fly SAS again and I am looking for partial refund for false advertisement.
I feel SAS is the only airline that does not let you choose your seats when you're checking in, and so we were forced into two middle seats and it was quite uncomfortable. There are not enough new and quality movies available on the entertainment system. After our inbound SAS flight being canceled with less than 12 hours til departure, the whole experience flyign with SAS wasn't great.
My biggest recurring disappointment is that I buy a pre-assihned seat while pucrhasing the ticket and then when checking in it disappeared and I have to buy it again. That's very disappointing and actually a reason I will actively avoid SAS in the future
SAS cancelled my flight SK910 on Sep. 21,2026 because a construction crew from New Jersey Transit accidentally cut through a fiber optic cable which enabled the control tower at Newark Intl. Airport to communicate with all flights. Over 600 flights were cancelled including mine. My boarding code was B2WJMJ, I demand a refund of all monies spent toward this reservation!
More movie options More friendly responds to passengers requests More stops from crew inside airplane
The flight was fully booked very hot and there was no room for hand luggage. I was surprised that there was not much leg room for such tall people. My seat mate barely had room for his hand luggage and had to put his feet and knees in front of my seat. Crew was a bit brash considering a full flight and late departure because of it.
Didn't care much for the food but maybe that's just because I'm American and the food was very European. Would have liked a second alcoholic beverage service in a 7-8 hour flight. I was offered two wines to have with dinner though and should have accepted both. I didn't realize they would only offer alcohol once. Lights were never turned off in the cabin for sleeping. Flight was delayed several hours with zero explanation from SAS. However, the flight attendants were fantastic. We were traveling with a friend who needed oxygen and they were very attentive and helped him throughout the flight. That was greatly appreciated. The pillows and blankets are great. Gift bags with toothbrush etc so nice! This was our first time traveling Premium so alot of perks we were used to getting! The flight was smooth and I loved watching the planes location on the seat screen and being able to watch movies etc. overall it was great I would definitely recommend SAS to anyone and hope to fly with you again sometime.
Food was excellent and plentiful! Cabin crew seemed to truly enjoy their job. Interacted with passengers with a friendly nature. Very pleasant flight
There was no food or entertainment options. Other than buying a beer or soda
The seat in economy are comfy, with some legroom and shoulder room. The food was above average. The plane was newish.
Flight was delayed by 40min and when we eventually boarded, there was a mad scramble to save time. We were told no hand luggage would be accepted and it must be checked in. I was on a connect flight so wanted my hand luggage with me for the next flight. They were so rude at the gate and didn’t want to let me take my cabin-approved bag on board. I had to go buy a bag and transfer the essentials to take into the double connect flight. Once I was on board I saw there was ample space in overhead bins. I asked to go fetch my bag which was literally outside the aircraft in the walkway. That was not allowed. On board, Lufthansa is actually a low-cost airline for continental flights. Buy your own snacks. This surprised me because they are part of Star Alliance Airlines and on my domestic flight with SAA I received a drink and a snack box with sandwich and dried fruit on a 55min flight. The seat pitch on Lufthansa is also smaller than for the Middle Eastern and Asian airlines so comfort was not great for me who is 1,85cm tall. The third connection with SAA was a dream - friendly staff, quick and easy boarding and overall pleasant experience.
My girlfriend had a health emergency and couldn’t board the flight. I asked for a refund, but you only offered half of the purchase price as a refund. Very disappointing.
I had a sprained ankle and had to go down the stairs to the bus and then up the stairs to the plane. Food / dinner served cold
Small plane, only two bathrooms, no screen for videos. Not wide enough seats
Very helpful crew, including airport people, getting us in wheelchairs and working so hard to get us where we need on time!
My first two flights were late. I missed my last flight. The next flight was not until the next day Seating on large plane was uncomfortable. In the center row, there are posts that do not allow you to spread your legs. The entertainment center did not respond well. . Food was okay. Though there was much confusion about where the special meals that. People ordered(not me) went
Better when flight announcements are better produced and slowed down a bissele
I got an email from Lufthansa saying that because the flight was full, I could check my cabin bag for free. When I tried to do that, I got charged $75 because it was 'overweight'. Other people who did not check their bags didn't get their bags (that were much larger than mine) weighed. Nor were they denied boarding. This is a scam, right? Expect to see this review EVERYWHERE!
Great crew helped a great deal during flight as was not feeling well.
All good. Boarding was on time and everything was well organized. The flight was on time so overall I had a good experience.
