The 777’s economy seat’s legroom was more tolerable than expected. I appreciate the reclining mechanism which slides the seat forward to minimize cannibalizing the space behind. The food was terrible: very salty.
It’s always a great time flying with united airlines.
It was amazing. I had several upgraded seats on my flight out. Everything went smooth with no delays.
Complimentary light meal would be appreciated. But great flight crew service on all legs
United Airlines is my preferred airlines and I am thankful for Gary who also help support me on the phone to switch my flight literally last min.
In overall it was a good experience, the only down point was that the entertainment screen was working properly.
The food was terrible this time. Otherwise pleasant, quiet, on-time.
Reliable, nice crew, I fly often on that flight and I like it all.
Check-in, boarding and the flight from Phoenix to Houston was quick and easy. The flight from Houston to Shreveport was delayed 5 hours. It was frustrating but I think United handled it the best they could.
Flight was delayed. De-icing took a while. When we landed had to wait for another plane to vacate our gate. Just an overall bad experience.
The pilot was professional and very good. The flight crew, very young and often looked flustered and overwhelmed. The seats were among the most uncomfortable in the air. The boarding somewhat chaotic. The price reasonable. Overall it was an average budget airline experience...although Iberia is not a budget airline. I fear if Iberia doesn't up it's game customers like us will go elsewhere.
30 minutes still don't have gate number, ask many people can't get answer.
The crew was super friendly and helpful. The food was quite good. An overall positive experience.
It was fine, older plane with limited entertainment, otherwise fine.
Bad experience. The seat room are very tight. The food is not good and the breakfast has no hot drink.
Flight cancelled, lost a day of travel where we were trying to meet friends we couldn't meet. Iberia website is very difficult to navigate and has lots of dead links. If you do not speak Spanish it is even harder. Tried communicating on their WhatsApp and that was also close to impossible. We were told we'd be compensated 150EU's for this cancelled flight but there is no avenue towards rectifying this issue. I've had to take it up with my credit card to contest the charges and not pay for a flight that didn't happen but doubt I will ever be reimbursed for my two Ubers to the airport where we never even departed or the 150EU's we were told we would receive. I would never fly Iberia again. Clown show.
The food on the flight was of marginal quality. Small bits of chicken, instant mashed potatoes and some carrots. The rolls were very dry, nearly inedible. The seats were quite small and didn’t allow for any shifting of position during the flight. There was limited leg room.0
We flew into Barcelona and the plane was so cramped and very uncomfortable and dirty. But we flew out of Madrid and that plane was much better. Would fly Iberia again.
Food was terrible. Going to Italy I gave benefit of the doubt however returning to the USA was no better. Rolls were frozen. Butter was frozen. Quality of entree poor
It was hidden that I needed a special fee to bring my guitar on. They charged me an extra 69 euros at the gate and did not refund me the checked bag I paid for and the over head bag I paid for which I didn't use because I had to pay for the special guitar case. Criminal behavior. They were very unkind about it as well. Terrible experience. I'd like my money back for the extras I paid for.
