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Boarding was delayed for an unknown reason for more than an hour. While the airplane was at the gate, the boarding time was moved by 10-20 minutes every 15 minutes. No entertainment on the plane.

The flight itself was pleasant and on time. Crew was very good. However, breakfast food was barely acceptable. Unfortunately this satisfies the recent industry standards. I asked for a sandwich with ham (another choice was cheese), but received a sandwich with roast beef.

During the flight, the fleas biting me in the plane.

Delay rushed to the next plane and bags didn’t arrive in chicago

Boarding could've been improved a bit, the rest is excellent.

Agents helping disable person doesnt know connections to Poland and after 9 agents helping and 2hours ,we made it to proper terminal. Polish Dreamliner its Polish nightmare liner with so narrow seats and no room under front seat for bag and feet,in economy class.To upgrade, to higher standart cost an arm and leg ,even there are empty seats No good experience overall

The crew and flight were amazing . However , my bag’s locker got broken and no refund provided . Everything else was amazing except this bad incident that ruined my experience

Checking in took very long for whatever reason. Flight comfort these days is always poor so… Crew was great thought!

The seats are small and the movie selection was disappointing. However, the food was excellent and the cabin crew was attentive and kind.

Bags lost no more to say, bad communication and no urgency to get it back to the hotel by the airline properly the worst airline I have used.