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Crew was great, service was good, flight went well. Originally, the flight was advertised with WiFi… including during check in… and nada.

For a business class, it barely met the standards of a basic economy on most carriers. The seat would barely recline; no pillow or blanket unless you ask a crew member; no leg rest (at least in the 1st row). The crew was friendly and attentive, except for one male crew member who was very inconsiderate toward many business passengers who were already sleeping or trying to sleep, slamming the doors of the kitchen compartments. He did so twice till another passenger complained to him. Overall, business class is an economy experience except for the food.

On every Aegean flight it seems, they ask people to check in carry on luggage. That seems to happen less often with other airlines for some reason. The food is very basic for a full service airline. We do not need a meal with trays, but something of higher quality (even just higher quality pies) would be better. The cabin crew was very nice and professional, though.

Lovely experience with Aegean. The crew felt with some extremely rude customers with professionalism and poise. The flight went off without a hitch and even landed early!

When a flight has a delay of about an hour it is customary to announce the passengers

The flight was good. There was free WiFi which was fantastic. The crew was a bit rude and short tempered. The landing was super smooth

There was not any food and I didn't use the entertainment

Flight was late, boarding totally chaotic, seat uncomfortable, food good, attendants and pilots good.

On top of the two hours delay in the airport, we needed to go by the bus to the terminal in Athens, Aegean is the aviation of Greece and they whole flight is 50 minutes.

2 hours delay on the plane causing is to miss our connection

I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive

It was very good, good food good stuff, The toilets were a little stinky.

Lufthansa only flew me to Larnaca. I had to find my own way from there, and am out of pocket for a ticket and hotel expenses

No pillows provided. Chaotic boarding. No inflight entertainment. Flight arrived 25 minutes late.

Regular 3 across coach seats in “business” just empty middle seat

The boarding was a mess; I'm unclear why they can't organize it by boarding number.

Seating 4 hours without the possibility to recline the chair was very bad

Food was awful, it was a cheese sandwich that was frozen, smelled awful. How can you ruin cheese!

Never boarded the flight, Chatdeal didn't confirm my last flight to SEA fron FRA, resulting in me boarding a different flight to EWR which got delayed and caused me to miss the flight to SEA

The seats were slightly banged up. Legroom was a bit tight. No food or drinks served No entertainment whatsoever.

Flew Premium Economy. The seats were comfortable and tilted back far enough to sleep. Food was okay and service friendly and efficient. We bought tickets through Kayak partner Underpricer and the price was good.

Boarding to the plan was smooth. The plan itself was fine but the entertainment system work only on some seats (in our 3-seats row area only one seat had a working system). Landing not on a shoulder is very uncomfortable (departing the plan and travel in buses like it used to be 35 years ago)

The seats needs to be spruced up , for a long flight very uncomfortable , cushions are worn out but everything else is very good , crew is great.

Awful cold sandwich, pizza was bad and coffee was extremely cold I expected better quality in wines on the way to Rome I order red wine and could not drink it ! Bad quality of wine . Being an European airline’s wine are inexpensive so could have better selección of wines . So on the way back a settle for water with is a pity . The crew disappear and didn’t pick up the trays after meals or the garbage of the snacks . Iberia has better service and other airlines

Seats weren’t comfortable. Both of our seat backs were either almost straight vertical or laying back into the laps of the people behind us, which is a weird angle to try to get some sleep even on a plane. No in between. Also, neither seat would spring forward like they should.

ITA cancelled my flight and I was not able to make it to my connection flight. I had no choice but to book a totally different ticket, different airline and pay for a flight that I can't afford. ITA keeps saying I will get full refund, but I can't believe it.

I get it…Economy sucks but on a 13 hour flight all seats should have legroom and go back more than 110 degrees

The flight was smooth, our premier economy seats were comfortable, the flight crew were especially fine - attentive, cheerful. The food, however was AWFUL. I advise bringing your own on board.

I heard that ita airways was not good but my experience was very solid

More than 2 hours late and no food because of a problem with the catering. The flight was super full and there wasn’t enough space for the hand bags. A lot of space for improvement.